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4848 results found

  1. Additional information on why a script failed

    94 votes

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    1 comment  ·  Admin & Core  ·  Admin →
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  2. Get an alert for newly installed programs not based on the events that are built in which give you alerts if programs updates.

    92 votes

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    1 comment  ·  Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. The network discovery option should be a free option.
    Now we run a free tool on a customer device. There are so many free tools which are doing a excellent job in network discovery. Very strange we have to pay for it separate in Atera. Realy don't understand this choice.

    91 votes

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  4. Bigger space to add notes for proper documentation.

    91 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  5. I want to bring over existing portals without the poor rates Atera has for the same products.

    87 votes

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  6. The ability to import a floor plan from a customer location would be great. Something where objects could be manually dragged to their location on the floorplan for users, printers, datacenter etc. Then we could lay out a customer location and be able to know where the device is located. Even as far as clicking on the device to bring up its screen to manage it.

    86 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    1. One is to incorporate a password on the agent so people cannot accidently or purposely shut down the agent or uninstall because they are not sure what it is!
    2. Expand the White Label branding so it also allows customizing or generically displaying the install program name and folder name, as well as in the Apps and Add Remove Program Files. Instead of “Atera” under Program Files or Program Files (x86), or the Apps and Add Remove Program files use something like “RmmAgent” or “MSPcompanynameagent” The reason is customers see the Atera program and decide they do not know…
    86 votes

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    4 comments  ·  Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. To see a clients activity for when they connect and disconnect from the assigned device. Ideally the users name, date and time.

    84 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  8. New feature dark mode for atera app Android and IOS.

    83 votes

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    4 comments  ·  Mobile App  ·  Admin →
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  9. It would be very useful to have a section where you can generate and save network diagrams, SIR plans, network security configuration etc...
    Perhaps providing documentation templates or a way for users to share document samples and templates.

    83 votes

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    0 comments  ·  Customers  ·  Admin →
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  10. During patching set devices into maintenance mode or similar in order that not all alerts are showing up all the time and filling up the ticket system

    83 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Create contact and assign multiple devices to that contact

    82 votes

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    11 comments  ·  Devices  ·  Admin →
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  12. When managing multiple environments, it is vital to be able to keep track of devices that would warrant upgrades, or replacement. Reporting geared towards listing all assets/devices (subject to filtering) with all their key components (i.e. CPU model, # of cores, Memory size and type, Disk size and type, etc.) would be really helpful in determining what equipment needs attention.

    82 votes

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    0 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. it's very easy to integrate office 365 OAuth2 integration for logins... please do so

    give us the ability to just click the microsoft or google icon at the bottom of the login page... if we are logged into an account that has the same email as a user on the system... waallllaaaaa we log in

    81 votes

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  14. Meraki Integration, which includes monitoring for AP's Switches and MX appliances.

    80 votes

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  15. Would be nice to be able to add custom fields I have added into Auditor reports and/or custom reports

    80 votes

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    4 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being

    reviewed by our product team. We

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

  16. Integration with Wave Invoicing and Accounting

    80 votes

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    Under Review  ·  8 comments  ·  Billing  ·  Admin →
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  17. It would be nice to see the number of displays that are connected to a agent pc under "Hardware"

    79 votes

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    1 comment  ·  Agent  ·  Admin →
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  18. The ability to create a quote or estimate for a customer would be amazing. We could essentially eliminate other software.

    79 votes

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    2 comments  ·  Billing  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. A feature that tracks your customers' remote employee attendance during working hours. Share your needs with us and let us know what would bring value to your customers.

    78 votes

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    Under Review  ·  2 comments  ·  PSA Tools  ·  Admin →
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