363 results found
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Hardware inventory
It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.
It seems like a essential feature for this software to be able to have an inventory of a client
610 votes -
Need a report to tell me which devices for a customer are eligable for Windows 11
Need a report to tell me which devices for a customer are eligable for Windows 11
5 votes -
Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 11
391 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Scheduled advanced reports to be sent in HTML format
Request for the feature to have scheduled advanced reports sent in HTML format.
2 votes -
Export reports into HTML and let the client choose what to see
Export reports to HTML and allow the client to search like ourselves; we are able to filter on a report before sending it, collapse fields, and use a dropdown box as an example choose between options, such as Windows 10 , 11, pro , home edition or even vendors , tickets, etc depending on the report built as the advanced reports look bad sending to a client as half of the information is cut of or going over the page size.
2 votes -
Patch & Automation Feedback-Device Specific Details
When I select a device and look at the activity log section, I should be able to click on the patch/update report link and get specific details for this device or agent alone, detailed information of what was patched or what was not patched and why or why not.
2 votes -
3rd software party report
The reports for patch status and patch deploy does not include 3rd party software status. This is a super essential and not sure why this is not already implemented years ago. We aren't atera users but considering atera but many basics things are missing in atera and a let down
2 votes -
Scheduled reports to have customers name on them, as well as changes to default..
When reports are scheduled they are received with no indication of who the report is for, no specific customer name in the email subject or body. Also, the report is default and has no custom options set as to thresholds for computers. There needs to be a way to show the customers name and keep custom options for thresholds.
2 votes -
Feature Request: Combine Multiple Analytical Report Attachments into a Single Email
Overview
Currently, when working within the Analytical Reports section of Atera, I can only attach one report per email. This often results in customers receiving multiple emails (sometimes three, four, or even five) whenever I need to share multiple reports. This can lead to inbox overload and create frustration for both the sender and the recipient.
Proposed Solution
I would love to see a feature that allows multiple analytical reports to be combined into a single email containing each individual report as an attachment. This enhancement would streamline communication, keep customer inboxes organized, and provide a more professional and efficient…
3 votes -
A report that will list all Bitlocker keys for the associated PC
Why do we need a script to get a report of all the bitlocker keys for quick archival? the keys are saved to the site and we should be able to get a report of all machines and associated keys. The only solution a tech gave would be to run a script for all PCs to save the key to a specified location. Not only would this be a massive licensing cost for the month, but we would need to do this every time we added a new device. the information is already saved tot he site and we can…
2 votes -
Ability to lookup specific device information
The ability to report/lookup specific device information as a feature/reports option, that can then be easily exported.
Use Case: Need a plain list dump of which CPU's are in use in my environment to be able to set up a budget for replacing hardware that is not Win11 compliant.
3 votes -
Auditor Exort Core Count
Please add Core Count of processor to the Excel export of Auditor.
1 vote -
Agent Health Report by device folder
I wish I could run the Agent Health Report against a Devices folder.
Rather than manually selecting my servers out of the list of all agents, I'd rather select my "Servers" device folder.
This would make running this report so much easier and more valuable.
Perhaps add a "Folders" pick list between "Site Name" and "Agent Name(s)" The "Folders" item can serve as a filter to the narrow down the list in "Agent Name(s)".
1 vote -
Configurable Report Export File Names
Accidentally, by exporting a report more than 100 times, I found that the filename gets a timestamp added. So, after creating 'Auditor (100).xlsx' in the downloads folder, subsequent exports have a timestamp like this:
'Auditor - 2025-01-30T153425.123.xlsx'
We find this very useful, and we though it was a feature of Atera.We would like to see the ability to define the report filename that would include:
- Report Name (e.g. 'Auditor')
- Customer Name or Abbreviation (e.g. AcmeLtd)
- Timestamp and format (e.g. 'yyyy-mm-dd HH:mm')1 vote -
abillity to run an assigned customer list by technician
It would be nice to be able to run an assigned customer list by technician.
1 vote -
Software Inventory - software update function directly from report
When I check my Update Versions in the Software Inventory, I miss the Funtion to activate the Update for this Software in this List.
also nice Features:
- Report for all Devices wich not installed actual Version
- Marker for Offline Devices during creation the report
- Export Function for all version results4 votes -
Links in Advanced Reporting
On the Atera Roadmap (https://www.atera.com/roadmap/) there is a functionality "Reports in main dashboard" coming soon.
This would allow to create Tickets queues on the main dashboard like "Display all open tickets assigned to me" or "Due open tickets in my team".
The report could look like (example):
Ticket ID Ticket URL Ticket TitleThe ID and title can easily be added via advanced reports.
The Ticket URL must be added via a custom dimension field.concat("https://app.atera.com/new/ticket/",${tickets.ticket_id})
The problem is that the URL is not clickable.
Google Looker allows to add links as described here: https://cloud.google.com/looker/docs/reference/param-field-link
This…2 votes -
Use own mail server and add a second one Reporting/Invoicing
Ability to allow you under email settings to add a Reporting SMTP server and, as a example invoicing SMTP server so we can whitelable our reports as we cannot even use in the public / goverment sector due to reports still mis aligned and the server its sending from, would be nice to add your own sending server
1 vote -
Fixing Advanced Reports
Fixing the advanced reports to fit onto a PDF or letting you drag what you build so it will fit, it looks great when building it, but you can't send it to a client as half of the information does not fit or does not look anything like it when building. Reporting is a customer's way of looking at what is in the IT environment, and currently we can't use the reporting for any clients; we can't even export it to HTML or MHTML.
1 vote -
Better API or REPORTING for MASS
I’m reaching out to highlight a challenge we’re facing with data retrieval in Atera and to request improvements that could streamline our workflows and enhance efficiency.
Currently, we rely on fields such as CustomerName, ScriptName, ScriptCategory, DeviceName, and others for managing processes and creating tickets. While the existing structure and tools are helpful, extracting and utilizing this data in a programmatic and scalable way can be cumbersome.
The Challenge:
The current methods require manual effort or complex workarounds to gather and process information from the above fields.
Automating workflows, such as linking data from scripts or devices directly into ticketing…1 vote
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