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  1. It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.

    It seems like a essential feature for this software to be able to have an inventory of a client

    624 votes

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    8 comments  ·  Reports  ·  Admin →
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  2. Need a report to tell me which devices for a customer are eligable for Windows 11

    8 votes

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  3. Report to show computers that do not meet the requirements for Windows 11

    397 votes

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    6 comments  ·  Reports  ·  Admin →
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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  4. When I select a device and look at the activity log section, I should be able to click on the patch/update report link and get specific details for this device or agent alone, detailed information of what was patched or what was not patched and why or why not.

    4 votes

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  5. The reports for patch status and patch deploy does not include 3rd party software status. This is a super essential and not sure why this is not already implemented years ago. We aren't atera users but considering atera but many basics things are missing in atera and a let down

    4 votes

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  6. When reports are scheduled they are received with no indication of who the report is for, no specific customer name in the email subject or body. Also, the report is default and has no custom options set as to thresholds for computers. There needs to be a way to show the customers name and keep custom options for thresholds.

    4 votes

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  7. We would like to be able to translate reports into languages other than English.

    2 votes

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  8. When you have a device, you normally assign a contact to it. I just want to export a csv with those 2 bits of information.
    I've used Atera for 3 years, and it's just 1 simple report, what do people think?

    2 votes

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  9. Why do we need a script to get a report of all the bitlocker keys for quick archival? the keys are saved to the site and we should be able to get a report of all machines and associated keys. The only solution a tech gave would be to run a script for all PCs to save the key to a specified location. Not only would this be a massive licensing cost for the month, but we would need to do this every time we added a new device. the information is already saved tot he site and we can…

    3 votes

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  10. Atera has a way to refresh software inventory on each device manually. However, it can be a little frustrating after running a script on several of computers because you have to refresh all Software Inventory on one* device at a time instead of all of them simultaneously. This would be very helpful when you trying to filter out what computers now have this software installed and how many more don't have the software installed.

    3 votes

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  11. Overview

    Currently, when working within the Analytical Reports section of Atera, I can only attach one report per email. This often results in customers receiving multiple emails (sometimes three, four, or even five) whenever I need to share multiple reports. This can lead to inbox overload and create frustration for both the sender and the recipient.

    Proposed Solution

    I would love to see a feature that allows multiple analytical reports to be combined into a single email containing each individual report as an attachment. This enhancement would streamline communication, keep customer inboxes organized, and provide a more professional and efficient…

    4 votes

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  12. Please add Core Count of processor to the Excel export of Auditor.

    2 votes

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  13. I wish I could run the Agent Health Report against a Devices folder.

    Rather than manually selecting my servers out of the list of all agents, I'd rather select my "Servers" device folder.

    This would make running this report so much easier and more valuable.

    Perhaps add a "Folders" pick list between "Site Name" and "Agent Name(s)" The "Folders" item can serve as a filter to the narrow down the list in "Agent Name(s)".

    2 votes

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  14. Request for the feature to have scheduled advanced reports sent in HTML format.

    2 votes

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  15. Accidentally, by exporting a report more than 100 times, I found that the filename gets a timestamp added. So, after creating 'Auditor (100).xlsx' in the downloads folder, subsequent exports have a timestamp like this:
    'Auditor - 2025-01-30T153425.123.xlsx'
    We find this very useful, and we though it was a feature of Atera.

    We would like to see the ability to define the report filename that would include:
    - Report Name (e.g. 'Auditor')
    - Customer Name or Abbreviation (e.g. AcmeLtd)
    - Timestamp and format (e.g. 'yyyy-mm-dd HH:mm')

    2 votes

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  16. It would be nice to be able to run an assigned customer list by technician.

    2 votes

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  17. The ability to report/lookup specific device information as a feature/reports option, that can then be easily exported.

    Use Case: Need a plain list dump of which CPU's are in use in my environment to be able to set up a budget for replacing hardware that is not Win11 compliant.

    4 votes

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  18. Export reports to HTML and allow the client to search like ourselves; we are able to filter on a report before sending it, collapse fields, and use a dropdown box as an example choose between options, such as Windows 10 , 11, pro , home edition or even vendors , tickets, etc depending on the report built as the advanced reports look bad sending to a client as half of the information is cut of or going over the page size.

    2 votes

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  19. I’m reaching out to highlight a challenge we’re facing with data retrieval in Atera and to request improvements that could streamline our workflows and enhance efficiency.

    Currently, we rely on fields such as CustomerName, ScriptName, ScriptCategory, DeviceName, and others for managing processes and creating tickets. While the existing structure and tools are helpful, extracting and utilizing this data in a programmatic and scalable way can be cumbersome.

    The Challenge:

    The current methods require manual effort or complex workarounds to gather and process information from the above fields.
    Automating workflows, such as linking data from scripts or devices directly into ticketing…

    2 votes

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  20. Why do we need a script to get a report of all the bitlocker keys for quick archival? the keys are saved to the site and we should be able to get a report of all machines and associated keys. The only solution a tech gave would be to run a script for all PCs to save the key to a specified location. Not only would this be a massive licensing cost for the month, but we would need to do this every time we added a new device. the information is already saved tot he site and we can…

    2 votes

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