332 results found
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Software changes since last report
Would like to see a software changes report that shows software changes installed /uninstalled since the last report. or the last x number of days
2 votes -
Expiration Date on Reports
I would like to know the software expiration date.
3 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Technician booked time against a ticket
Id like to be able to see how much time a technician has booked against his tickets so I can then compare it against his working hours. So I know if there is missing time not booked to tickets.
Many Thanks2 votes -
contacts
I would like to be able to print out a custom contacts list for 1 customer, several customers or all customers.
3 votes -
Include the individual products in reports rather than just the product families
Include the individual products in reports rather than just the product families.
1 vote -
open in new ribbon
often there are reports or popups like "monitored devices" of agents (example: if a device does do a generic check of an access point and so on) where you see lot's of devices which include an open link to them.
then it would nice to have an option box "open in new ribbon". so if not ticked then clicking onto this should open in the same ribbon, but if ticket the device should open in a new ribbon.but this could be done as a personal general setting too. means "always open device links in new ribbon".
example: i am…
2 votes -
Raw Data Exports
I would love the ability to export all my customers and devices into one big spreadsheet that I can then manipulate and create my own reports from. Maybe this is doable via API but that's outside my realm of knowledge. The last few RMMs I've used have all had something similar to this so it seems like it should be a pretty standard feature.
2 votes -
Schedule and email COMPLIANCE reports that are available via export-
Scheduled & send of reports used for compliance for individual clients. Now I have to go in, query out the client and all the fields then EXPORT the report. I would like to have this sent monthly to the compliance reporting inbox.
1 vote -
Break down of alerts per day / week / month
To have the ability to list all alert per customer or agent raised per day, per month, etc.
I know we get a total but it would nice to be able to filter down to see what they were and then have the ability to export them to PDF / Excel.Example, list all alert raised for a customer or certain agents in a time period which will show 5 alerts were disk error, 3 alert were event log triggers and 10 were services stopping or not existing.
1 vote -
Last Seen Format
Change the Last Seen format in the Audit Report to a more Excell friendly format ie dd/mm/yy time.
1 vote -
cpu
I want to expand on the CPU detail reporting feature that is under review. The ability to sort or set triggers based on the generation of CPU in the computer would make it a lot easier to identify the age of a device. being able to have an easy way to pull a report based on workstation age would be a huge help for us identifying an order for PC upgrades.
1 vote -
Export HTML reports
It will be nice to be able to send our customers a report in a way that they can zoom in or collapse different features. For example the "Agent Health Report", the customer will receive a weekly report and will be able to zoom in the Memory and CPU graph.
1 vote
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