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326 results found

  1. Ubiquiti Integration

    594 votes

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  2. We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
    The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.

    Total amount:
    Microsoft 365 Business Basic 299/300
    Microsoft 365 Business Standard 112/113
    Office 365 E1 4/5

    Amount per domain:
    Even better would be an integration at the customer site where we already can provide the domain where…

    355 votes

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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  3. Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.

    126 votes

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  4. Active Directory integration for new users

    164 votes

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  5. Meraki Integration, which includes monitoring for AP's Switches and MX appliances.

    31 votes

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  6. Atera needs to have true granular 3rd party vulnerability and application patching as well as bios and hardware. Ability to see what third party application needs updating right in the update and patch list, and reporting on what repository (or chocolatey or homebrew) the app is being updated from. This need is currently critical and requires outside vendors to meet the third party patching need. Ideally option for customer sourced repositories that are then approved by Atera just like the scripts library. Ideally there would also be the option to provide a local SMB path for the client to pull…

    49 votes

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  7. Microsoft Licensing integration

    131 votes

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  8. Veam integration

    157 votes

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  9. Synology Active Backup for Business and Actibe Backup for Office 365, HyperBackup shoud be monitored - PTRG has an Sensor for it

    https://github.com/WAdama/nas_ab_status/commits/master

    The closest thing I've come by when it comes to monitoring Active Backup actively is by using this script (https://github.com/WAdama/nas_ab_status/commits/master) and Paessler PRTG. However it doesn't cover all backup options in Active Backup, so when you have hundreds of file backup-jobs, server backup-jobs and hypervisors backup-jobs as well as 365 and/or Google backup-jobs you're out of luck. I suppose you could setup some kind of SMTP parser to handle the backup mails from Active Backup,…

    351 votes

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  10. it's very easy to integrate office 365 OAuth2 integration for logins... please do so

    give us the ability to just click the microsoft or google icon at the bottom of the login page... if we are logged into an account that has the same email as a user on the system... waallllaaaaa we log in

    62 votes

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  11. For new customers / users I currently still use Teamviewer Quicksupport to remotely install the Atera agent and then swap to Splashtop.

    As my Teamviewer subscription will soon expire, it would've been nice Splashtop SOS was actually included in the Atera subscription the same way that Teamviewer Quicksupport is with Teamviewer Premium/Corporate/Enterprise instead of having to pay for a separate Splashtop subscription again.
    Or I could use Microsoft Quick Assist, but still I'd rather prefer to also use Splashtop SOS for quick support sessions.

    I'm pretty sure Atera can fulfill this dream ;-)

    https://support.atera.com/hc/en-us/articles/115003075568-Splashtop-SOS-On-demand-remote-support-tool-

    145 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  12. I have some previous experience with Sentinel One through another RMM Platform, and I really liked it. It's a very solid EDR tool, and I'd love to see it offered as an Add On.

    209 votes

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  13. I would love for you guys to offer KnowBe4 as an addon app. They tend to prefer working with larger vendors.

    8 votes

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  14. Serial number in device over view should take us to vendor support page with device information

    9 votes

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  15. This has already been intergraded but not at the level it could be users, devices, agent install. Users are already assigned devices automatically in Intune you could easily pull that data and match it to the devices you have.

    6 votes

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  16. Using a local active directory environment to sync contacts and devices is a critical part of remote management. Being able to add or remove a user who has just left the company/entity in our active directory environment and it leaving ALL systems is not only time saving but also removes the chance of errors. I'd also like to see directory editing integrated directly into the Atera platform, like installing the Atera agent on the domain controller and being able to make AD changes from the web interface. Both of these would streamline technician training and our day-to-day work.

    23 votes

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  17. Documentation/Knowledge base integration with ScribeHow

    7 votes

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  18. Integration with 3cx for screen pop's and tracking customer calls and chats would be a great addition.

    195 votes

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  19. Why can we not just upload and set installs for any app (exe or msi) in our portal. Having to set up a private repo seems crazy (and I cannot seem to find anywhere in the portal where I can actually do this). Atera is the only RMM platform I've ever used where you cannot upload/store software setup files manually and it's extremely frustrating.

    8 votes

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  20. Integration with UniFi Cloud

    860 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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