326 results found
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Gocardless
Go cardless (in the UK) is one of the only ways to set up direct debits (automated monthly payments)
For customers with contracta this being integrated, even linking their account to the customer and if they cancel it limits there benefits1 vote -
rustdesk
It would be great to have RustDesk as an alternative to Splashtop/AnyDesk/TeamViewer/Screenconnect.
If possible best would be to have the option to also use an onprem rustdesk server.
1 vote -
please add Bomgar as a remote access integration for existing bomgar users
please add Bomgar as a remote access integration for existing bomgar users
1 vote -
OntheClock Timecard Integration
Consider an integration for ticket times with www.ontheclock.com
This request is similar to the request for QuickBooks time already under consideration
1 vote -
knowbe4
I would love for you guys to offer KnowBe4 as an addon app. They tend to prefer working with larger vendors.
8 votes -
Faronics Deep Freeze.
This would be a good app integration, I use this for a number of windows endpoints that are in use by the public use. A reboot and the PC is set back to its original state. They have several offerings, a standard suite and an enterprise suite. This would be a good addition.
1 vote -
Freshbooks
Another push for Freshbooks integration, it looks like its been over 2 years since it was last commented on.
I don't know if there was an API before, but there definitely is one now:
https://www.freshbooks.com/api/start
Hopefully that helps!1 vote -
Rewst.io
It would be nice to have a direct integration with Rewst.io. so all automations from licences, onboarding / offboarding. could be filtered in and out of Atera to keep an overview of what is happening.
2 votes -
The ability for technicians to make MS Teams calls to contacts from within a ticket.
It would be nice to have the ability to make a MS Teams call to the contact within a ticket.
1 vote -
ScribeHow Integration for interactive knowledge base
As an end user of Atera, I'd like to suggest the integration of ScribeHow with your knowledge base and the development of a repository for support guides. Implementing ScribeHow could revolutionize how we access and utilize documentation, offering an efficient way to create, maintain, and share detailed, step-by-step visual guides. This enhancement would significantly improve user experience, allowing users like myself to quickly find clear, comprehensible answers to our questions. It promises to foster user independence, reducing the frequency and necessity of direct support inquiries. By adopting this feature, Atera could streamline its information dissemination and troubleshooting support, enriching both…
1 vote -
Serial number in device over view should take us to vendor support page with device information
Serial number in device over view should take us to vendor support page with device information
11 votes -
On-Call System Integration
Please come out with an integration into on-call systems such as Pager Duty and Ops Genie.
1 vote -
Intune integration
This has already been intergraded but not at the level it could be users, devices, agent install. Users are already assigned devices automatically in Intune you could easily pull that data and match it to the devices you have.
6 votes -
RemotePC
Would be great to have a direct connection with iDrive's Helpdesk RemotePC. Would be a simple integration and provide an acceptable / affordable alternative remote connection method as SplashTop has its issues and so does AnyDesk.
1 vote -
Smart deploy integration
Please can you do a integration with smart deploy to allow a alternative application for application and driver updates to Chocolatey.
3 votes -
Altaro integration for backups
Altaro integration for backups would be ideal. Especially if Veeam is planned for the future.
3 votes -
Guardz Add-on
Guardz is an Israeli-based company and can go a long way toward being a turn-key solution for security compliance. It provides fantastic data for Annual Security Risk Assessments and Compliance standards. Would be great if we were able to leverage this through Atera as part of your offering!
2 votes -
Meraki integration
Meraki Integration, which includes monitoring for AP's Switches and MX appliances.
32 votes -
Zoho Assist
It would be nice to have something like Zoho Assist integrated as an alternative to Splashtop SOS, as Zoho even has a free option, which would be perfect for someone who only occasionally needs use an attended log in, and doesn't want to pay for a full Splashtop SOS account.
1 vote -
IAM Solution
Would be great if Atera was able to setup a LDAP server that we can configure windows/mac devices to connect to for OS authentication.
Something like setting up an OpenLDAP server and using pGina to enable authentication for operating systems. This would eliminate the need for folks like myself having to worry about a AD solution just to manage user accounts for all my clients. That way we can have a global repository for every client and configure permissions accordingly.
1 vote
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