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Mobile Device Management
The ability to monitor mobile devices and tablets.
Please let us know what features you would like to see!1,100 votes -
Improved Customized Dashboard
Updating the dashboard to be fully customizable and tailored to individual preferences.
846 votes -
Office 365 Integration
What would your perfect Office 365 integration look like?
Let us know what do you think about it.721 votes -
Documentation Management
Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?
602 votes -
Integration with Direct messages systems
How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?
537 votes -
Network Discovery: Security Audit
We'll scan any given network and asses the security focus on:
Installed Antivirus
- AV 1 (version, last scan)
- ...........
- AV n (version, last scan)
Anti Spyware
Firewall
Open ports (both workstations/servers and SNMP devices)
What would you like to see in addition?
563 votes -
Atera Dark Mode
A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
(and conserve battery)478 votes -
Eset Integration
An integration with Eset, a global leader in cyber-security.
Let us know what do you think about it.471 votes -
Employee Onboarding/Offboarding Feature
A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.
442 votes -
Mobile App Improvements
Better feature parity between the mobile and web applications.
Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.281 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Sophos Integration
An integration with Sophos, a global leader in cyber-security
398 votes -
Improved Device Dashboard
This is totally open ended. What features and functionalities should we add here?
314 votes -
hardware inventory report
ability to create a report for all the hardware per client.
224 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Network Discovery: Scheduled scans
The ability to schedule discovery scans on an given interval basis (Every day, week, month etc).
Do you think it's a must have feature? Nice to have one?
Please add your specific use case.
300 votes -
Option to NOT send an email to client when opening a ticket
Ability to open a ticket and NOT send an email to that customer.
Or ability to add contacts to the same email address and send the ticket email to that email address.208 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Schedule restart
There's sometimes a need to restart servers out of hours. Would be good to schedule a restart out of hours without having to setup a one-time IT Automation profile. That is, on the restart option, have a box to select a date/time to do the restart (or now).
199 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Time based ticket automation rules
Timed ticket automations
I.e Whilst ticket is in 'Awaiting customer Response' status, after 24hrs send a reminder email to customer.
After 48hrs, auto close the ticket
168 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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View multiple screens on Splashtop at the same time.
Allow the Splashtop version with Atera to view multiple screens on at the same time.
164 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Revamped Helpdesk Agent
What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
How would you improve it and what (if any) features would you add?
Let us know235 votes -
Integration with UniFi Cloud
Integration with UniFi Cloud
72 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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