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  1. When logging in, here's what I have to do

    1. Go to https://app.atera.com/auth0.html ("Login" button, top right, atera.com)
    2. Enter my email address, click "continue"
    3. A password field appears. Enter my password.
    4. I get a prompt to "Use fingerprint or face recognition" (which never works, it says "Something went wrong")
    5. I click "Try another method"
    6. I then click "Google Authentication or similar"
    7. On the following page a OTP field appears for my rolling code

    Only after all this can I log in and get to working.

    Now this wouldn't be so much of an issue if Atera didn't keep logging me out…

    44 votes

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    Hello,We got your idea! Thank you so much for taking the time to send it. We’ll keep an eye on how many others also want this feature, and keep you posted if a decision is reached to add it as a new Atera feature.

  2. 0 votes

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    Under Review  ·  0 comments  ·  Customers  ·  Admin →
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    1. CVE show up under the associated Device (Wks,Srvr,etc)
    2. Create alerts / tickets based on CVE / Device. rules for severity.
    3. CVE should affect severity and have an icon at the top of the device view screen.
    4. CVE Dashboard - including resolutions over time and newly discovered. so you can track progress and historical / resolved CVEs
    17 votes

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    1. Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 


  3. Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.

    200 votes

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  4. The ability to silently take a live screenshot of a device to see user activity to determine if free

    383 votes

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    9 comments  ·  Agent  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. MS Office patches not listed as an available update.
    Please enable the ability to show available/installed Office patches.

    723 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Add ability to launch both CMD.exe and PowerShell as either the SYSTEM user or Logged-In User.

    71 votes

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  7. Report to show computers that do not meet the requirements for Windows 11

    382 votes

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    6 comments  ·  Reports  ·  Admin →
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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  8. Additional information on why a script failed

    94 votes

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    1 comment  ·  Admin & Core  ·  Admin →
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  9. I would love the ability to 'tag' devices, or be able to place devices in multiple folders. So you could either tag devices with 'server' or 'finance' or 'sales', or be able to put device in multiple folders, eg 'building a' or 'site b' or 'servers'.

    You get the idea... :)

    43 votes

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  10. Make Regedit screen larger. When going deep into Regedit, you can no longer see or read the columns you are working on, the window is not adjustable either. Please make the screen larger or scalable, or even add a scroll bar would help.

    55 votes

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  11. We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
    The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.

    Total amount:
    Microsoft 365 Business Basic 299/300
    Microsoft 365 Business Standard 112/113
    Office 365 E1 4/5

    Amount per domain:
    Even better would be an integration at the customer site where we already can provide the domain where…

    439 votes

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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  12. It would be nice to see the number of displays that are connected to a agent pc under "Hardware"

    79 votes

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    1 comment  ·  Agent  ·  Admin →
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  13. Ability to assign a contact to multiple devices for work from home and have all contacts able to connect to the PC they are assigned to instead of just the main contact.

    167 votes

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  14. It would be very helpful to either be able to hide Hardware Driver Updates from showing in the available updates count OR create a separate column only listing Hardware Driver Updates. The two are completely separate and each have their own importance. It's confusing after a patch automation run to see a number showing as if you still have missing patches on a device. Then you click in to the device to see it's all hardware driver stuff. I would like to see software and hardware separated into different columns / categories as it relates to patching. Thank you for…

    59 votes

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    1 comment  ·  Devices  ·  Admin →
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  15. Ability to remove "view" option for scripts for tech that are not admin - Currently when they run the script on a device, there is option to view the script. The use case for that is, if we are using API key in the script to use custom fields, we don't want to expose our API key to normal technicians.

    14 votes

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  16. According to Atera support, Windows Updates installed with Atera are not synced with the local Client PC update history - so no possibility for the client to check the patch level on the device. In my opinion this is a bug, not a feature.

    35 votes

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  17. To assign a technician to give permission to certain folder and not everything. Restriction based on departments and not “sites”

    10 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

  18. Ability to quickly see who has Work From Home enabled. When this scales out and you want a report to see who has it installed per client, it would take too long to manually check for invoicing purposes. Please add a way to check which devices or by client has this installed. Please and thank you.

    75 votes

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  19. Work From Home: can you add a feature so that we can brand it with our company logo? It would look more professional when our customers see a branded landing page. Thanks

    60 votes

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