4462 results found
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Ubiquiti Integration
Ubiquiti Integration
489 votes -
Hardware inventory
It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.
It seems like a essential feature for this software to be able to have an inventory of a client
329 votes -
DARK MODE THEME
Really need a dark mode. I see another older post for this with over 1000 votes, and under review for 2 years??? This all white is so jarring to pull up (especially when I already have a migraine but still need to get work done), and shouldn't take much to implement a drop down option for Normal or Dark Modes which change background and text colors on the page.
132 votes -
MS Office Updates
MS Office patches not listed as an available update.
Please enable the ability to show available/installed Office patches.445 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Free Dashboard Account
Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.
It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.
512 votes -
Major Flaw - tickets get permanently deleted if a contact is deleted
This is a major flaw. We have no idea how many tickets we have lost because of this.
Tickets should be linked to the customer not the contact.
Contacts can be employees who might get fired, quit or come back.
If you delete a contact it should just get hidden so that it can't be used on new tickets. And the contact should still show up on old tickets and should be allowed to be used in reporting.
And there should be a way to show deleted contacts incase the employee comes back.626 votes -
Email technician when they have been @ tagged on an internal note of a ticket
When you make an internal note and @ tag an engineer, That technician should receive an email saying "You have been mentioned on a ticket (hyplink to ticket)"
105 votes -
Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 11
238 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Live screenshot of device to see user activity
The ability to silently take a live screenshot of a device to see user activity to determine if free
195 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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alert when agent uninstalled
Receive a ticket when an agent is uninstalled - as the agent does not have a password to uninstall, it would be good to know if the agent is accidentally removed by someone, deliberate or accidentally.
If the password feature is under development, an option to receive an alert upon commencement of removal would be tremendous!
1,238 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Change management
Change management. For tracking changes made in different setups. I.e microsoft security setup. With suggestions, status for implementing changes and so on.
87 votes -
AnyDesk Client Update
The AnyDesk used by Atera is currently on version 7.0.14. AnyDesk is stating that this version is over a year old. This has implications on IT-Security an privacy as we are using outdated software on over 1000 devices. Please update AnyDesk to the current version which is 8.0.6 up to now. Please accelerate the release cycle in the future. Thank you.
50 votes -
Office license type
We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.Total amount:
Microsoft 365 Business Basic 299/300
Microsoft 365 Business Standard 112/113
Office 365 E1 4/5Amount per domain:
Even better would be an integration at the customer site where we already can provide the domain where…332 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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Update Chocolatey Script to a newer version
Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.
111 votes -
Active Directory integration for new users
Active Directory integration for new users
141 votes -
Microsoft Licensing integration
Microsoft Licensing integration
118 votes -
Password Manager
Provide password management to our clients which can increase the value we offer — deploy and administer a modern password manager across all your clients.
Allow central management of SSO, multi-factor authentication (MFA), and password-based authentication across client organizations from a single admin console.
The biggest piece would be to allow Multi-tenant management that makes it simple to administer the password manager for multiple organizations.
220 votes -
Atera support should use Atera's ticketing system to support its own clients
Atera's ticketing system would be greatly improved if Atera staff had to use it as their tool to support their clients. This would help this part of their product to mature much more quickly.
306 votes -
Add last reboot time as threshold
Add threshold for last reboot time so we can filter wich clients got high uptime.
576 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Option to run updates when Agent reconnects (for PCs that don't power on regularly)
I try to run an update automation but many of the PCs are not on at the time because of the type of office I support. (Day/Night and changing schedules)
It would be great to tell an Agent to run updates the next time it re-connects to Atera and report back.16 votes
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