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  1. To be able to schedule Patch management tasks, this would be useful for Mac devices that require Upgrade patches to be run via Patch management instead of IT Automation profiles.

    This workaround is useful for Mac devices that are offline, in order to help automate pushing Upgrade patches

    75 votes

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  2. It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.

    Every product that I have used in the past offers this feature.

    129 votes

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  3. MS Office patches not listed as an available update.
    Please enable the ability to show available/installed Office patches.

    767 votes

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  4. We now have the Patch Management Page on Atera, which is useful but it would be great if there were a tab within that for Software Patches, as we can already see something similar looking per device.

    19 votes

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  5. It would be a huge time-saver if Atera could include the ability to deploy PPPC (Privacy Preferences Policy Control) profiles through its MDM tools to automatically grant Full Disk Access for the Atera agent on macOS devices.

    Right now, we have to manually configure this on each Mac, which is both time-consuming and prone to being missed during setup. If Atera could handle this as part of the MDM deployment process, it would greatly simplify onboarding, improve monitoring reliability, and ensure better compliance across all endpoints.

    This would be especially helpful for IT teams managing remote or large fleets of…

    2 votes

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  6. Dear community, I pay extra for MacOS support and am very disappointed that many functions are still not available for MacOS. In particular, I can run scripts, but I cannot define thresholds based on this script.

    It would also be important to me to have granular patch management for updates, i.e. sorted by third-party provider or manufacturer as well as severity of the updates.

    As MacOS support costs extra, all functions that are available for Windows should also be available for Macs.

    5 votes

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  7. Preview updates exclusion

    Currently, there doesn’t seem to be an option to exclude “preview updates” in Atera Patch Management. The only way to do this now is to manually add an exclusion for the unwanted updates in the Automation profiles every month.

    We need a setting for the automatic exclusion of “preview updates”.

    2 votes

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  8. It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.

    6 votes

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  9. When deploying a MSI file through Atera using IT Automations, I need an option where Atera checks if the software isn't already installed before deploying it. I'm currently forced to update all of my servers everyday whether it's needed or not.

    6 votes

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  10. In development environments, it's critical to be able to set a specific version to applications, which cannot be upgraded further.
    It's mostly used for browsers and infrastructure (For example, smbclient for domain-binding changed its tags and broke processes).
    Setting up version lock for all packages (not just excluded windows updates) will allow for stable systems.

    1 vote

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  11. Include the customer and the report name in the subject line;
    also send the evaluation / report as a PDF attachment.

    2 votes

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  12. Please consider adding the following functionality to the automated profile structure.
    It would be really useful to be able to configure specific script sequence (pre or post) deployment as a second step before or after running a patch.
    Currently the scripts deploy in a random fashion rather than in a structured manor as per your support team currently.
    An example of this would be to run a force restart of Google Chrome after applying the latest Google update.

    1 vote

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  13. A precise control over the device reboot from Configuration policy

    What we need:
    We need to be able to specify a deadline for automatic PC restart and application of updates. Similar to the setting in Group Policy, the deadline time frame can be between 2 and 14 days. After the deadline has passed, devices restart regardless of active hours. Currently, it is between 15 to 180 minutes.

    What we have in Atera through configuration policy:
    • Disable auto-restart with logged-on users
    • Restart outside of active hours
    • Restart after selected time period
    o 15 – 180 minutes
    • Allow…

    2 votes

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  14. Under Scripts you have the option to be able to upload an MSI file but no helper files. we have software that required a .txt licensing filing and would be helpful to be able to add that feature as well as automatically with all scripts to run /quiet /qn /norestart with all MSIs

    5 votes

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  15. It is great that there is a column in devices that will show all patches available.
    But that is less important than having a column and patch mangement tool that reports relevant patches that are required to meet my organizations patch standards. This information has been provided to the system by my Automation and Patching Polices. Yet the Patch Management panel and the Patches Available column indevices do not reflect this.

    This makes the the patches available column not useful at all unless you just want to see what is available for that given end point according to the MS…

    4 votes

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  16. I would like to chain Patch Management items to one-another.
    Meaning I would like to create (for example) A "Linux-upgrade" item which will be followed by "Linux cleanup" item, that only takes place after the previous item was finished.

    1 vote

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  17. Currently the only options when selecting to "Postpone" updates on Window is "Critical" and "Non-critical".

    With this in place, Microsoft Defender Definition updates are getting marked as "Non-critical" and therefore stop any ability to actual have "Non-critical" updates be postponed without making devices less secure.

    Allow more granularity in which specific types of updates we can postpone with different timelines, e.g. put in line with the options in OS Patch Management:

    • Critical updates

    • Security Updates

      • Security updates
      • Definition updates
      • Update rollups
    • Service Packs

      • Service pack updates
      • Feature packs
      • Updates
    • Drives and tools

      • Hardware driver updates
      • Office updates
      • Tool updates
    2 votes

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  18. We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.

    It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.

    3 votes

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  19. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.

    4 votes

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  20. It would be a great help if we could create and send Python scripts, instead of only cmd, ps1 and bash.
    A use case would be working with SentinalOne's API (Or any API for that matter) in order to transfer ownership between accounts.
    At times, we require the endpoint itself to communicate with the API, and this is done mainly with Python

    1 vote

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