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  1. To be able to schedule Patch management tasks, this would be useful for Mac devices that require Upgrade patches to be run via Patch management instead of IT Automation profiles.

    This workaround is useful for Mac devices that are offline, in order to help automate pushing Upgrade patches

    64 votes

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  2. It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.

    Every product that I have used in the past offers this feature.

    111 votes

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  3. MS Office patches not listed as an available update.
    Please enable the ability to show available/installed Office patches.

    738 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. We now have the Patch Management Page on Atera, which is useful but it would be great if there were a tab within that for Software Patches, as we can already see something similar looking per device.

    13 votes

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  5. Dear community, I pay extra for MacOS support and am very disappointed that many functions are still not available for MacOS. In particular, I can run scripts, but I cannot define thresholds based on this script.

    It would also be important to me to have granular patch management for updates, i.e. sorted by third-party provider or manufacturer as well as severity of the updates.

    As MacOS support costs extra, all functions that are available for Windows should also be available for Macs.

    3 votes

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  6. Under Scripts you have the option to be able to upload an MSI file but no helper files. we have software that required a .txt licensing filing and would be helpful to be able to add that feature as well as automatically with all scripts to run /quiet /qn /norestart with all MSIs

    5 votes

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  7. It is great that there is a column in devices that will show all patches available.
    But that is less important than having a column and patch mangement tool that reports relevant patches that are required to meet my organizations patch standards. This information has been provided to the system by my Automation and Patching Polices. Yet the Patch Management panel and the Patches Available column indevices do not reflect this.

    This makes the the patches available column not useful at all unless you just want to see what is available for that given end point according to the MS…

    4 votes

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  8. When deploying a MSI file through Atera using IT Automations, I need an option where Atera checks if the software isn't already installed before deploying it. I'm currently forced to update all of my servers everyday whether it's needed or not.

    4 votes

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  9. The ability to remove scheduled tasks for devices that were offline when the task was run. e.g. If you push out an update that caused a problem, it would be nice to be able to remove the scheduled update (that will run when the device comes online) if you know it will cause an issue.

    4 votes

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  10. In the Devices view in Patch Management, enable select all and install, similar to the Reboot feature. It is tedious and time consuming to review and apply updates individually.

    2 votes

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  11. In the patch management screen, could someone look into establishing a view drop-down feature so I don't have to back to patch management main screen and then reselect the customers I was looking at? That way I can create multiple views for the customers as needed.

    3 votes

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  12. The situation is sometimes clients download free software from the internet which might contain malware, to stop this, I am suggesting a feature in the Atera agent for controlling the UAC of the client. So whenever a client needs UAC admin access, The agent blocks him and in real-time notifies the technician about the authorisation request to approve/deny. If the technician approves the request, the Agent should autofill the Admin password which can be set from the Atera dashboard, and give the client access. If the technician denies it, the message should go to the client of admin denied and…

    15 votes

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  13. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.

    3 votes

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  14. It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.

    2 votes

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  15. We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.

    It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.

    2 votes

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  16. Automatically assign tags based on server roles so that it is possible to control update times based on tags.
    For example, Hyper-V servers receive the tag “Hyper-V” DHCP servers receive the tag “DHCP” etc.

    1 vote

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  17. Tags bassiert auf Serverrole automatisiert zuordnern. damit es möglicht ist update Zeite basierent auf Tags zu stuern.
    zum beispiel Hyper-V Server erhalten Tag "Hyper-V" DHCP Server erhalten Tag "DHCP" usw.

    1 vote

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  18. Some RMMs allow for uploading of a file that can be deployed to an agent if the vendor does not provide a link to install. Is this possible?

    1 vote

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  19. Would like to be able to input a list of servers and run Scripts against that list. It is otherwise tedious to go thru each server individually to run the scripts otherwise.

    1 vote

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  20. I would love a button - connect - in the devices under patch management.
    Often I would like to know if the PC/Device is free to reboot and a quickview, without loosing the client by clicking would be great.

    2 votes

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