Ideas and Feedback

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  1. Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
    However, we heard that some of you would like their own software package repository and install software only from there.
    Tell us what you think

    423 votes

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    10 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  2. We are only able to place software which are in Chocolatey or HomeBrew in our software bundles.

    We would like to upload customized software to Atera to install on our client's computers via software bundle.

    181 votes

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    7 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  3. This needs an overhaul and the following additional features would be an improvement.

    Scheduled Device Scan for Updates

    After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.

    After Updates If a user is not logged in attempt to reboot to schedule based on local device time.

    Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.

    Approve or Reject updates and set priority for security and critical updates based on the CVE.

    69 votes

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    Planned  ·  6 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Software bundles can currently only be created with a specific version of an application. E.g. Adobe Acrobat Reader DC in version: 2021.005.20058, but Chocolatey can always install the latest version.

    It should be possible to make bundles that install e.g. Adobe Acrobat Reader DC in the latest version. Otherwise the packages often have to be adapted.

    101 votes

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    4 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Commands continuity in case of any termination (reboot, shutdown, manual abort etc.)

    139 votes

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    Planned  ·  4 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Harness the power of Atera's community to create a shared library of threshold profiles. Easily share threshold profiles you've created or clone a profile from the community and apply it to your customers' devices.

    125 votes

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    Planned  ·  1 comment  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Ability to approve patch for release date (install only if before date or older than days).
    Ability to don't approve specific ones (es. do not approve KBxxxxxx).

    We usually postpone installing patches on clients for a few days and manually approve the patch for servers, blocking approval of patches based on their release date.
    This allows us to test them and block the installation of specific patches in case we encounter problems.

    77 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. Currently the only option when installing patches via a patch management policy is 'Reboot if needed', from what I have been told by Atera support this will automatically reboot the computer even if a user is logged in and actively working

    Can you add an option called ' Reboot if needed - Prompt user' which means they choose when to reboot and not just automatically reboot their device

    8 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  9. We enabled WOL (Wake on LAN) on our desktops. It would be great if we can schedule a WOL packet being send to offline computers before processing the automation task. So we never interupt the end users by processing the updates outside office hours.

    31 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. Improve the 3rd party patching report to show what was patched on each machine when the 3rd party patching is run. Software and version of the old build and what was the software and version number of the one installed.

    5 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  11. The current "uninstall" function in Atera is extremely basic. There is no way to see the status, no way to schedule it, and it times out at seemingly random intervals, meaning software gets uninstalled from some machines but not others.

    If there was a more advanced way to manage this, including persistence/retrying until the software has confirmed uninstalled from a client/agent, that would be really helpful.

    3 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  12. During patching set devices into maintenance mode or similar in order that not all alerts are showing up all the time and filling up the ticket system

    35 votes

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    4 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. Being able to remove a patch in its entirety from the patch management, instead of it being marked as "Excluded". Not show computers with excluded patches as computers with missing patches in reports or in the agent status.

    35 votes

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    1 comment  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. As we are using patch management, We need to send a notification to end users before restart, So they can save all the work that they are doing or patch & reset immediately

    31 votes

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    6 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

  15. Would like the ability for users to delay reboot or have some control that they can adjust or delay a reboot. That is so if they are in a video meeting or etc it just doesn't reboot

    7 votes

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    2 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your Patch Management request.


    Soon you’ll be able to schedule a PC reboot through a local reboot policy. This will make the deployment of updates more efficient and help minimize customer interruptions.


    Stay tuned for our Release Notifications

  16. In the Patching section, allow us to configure in the console the ability to customize the end-user experience. Users should be able to defer reboots up to X number of times and then after they reach that amount, have a window that can not be closed out that stays on-screen with a countdown timer of a customizable amount of time. This is standard in enterprise environments and is a courtesy to end users. Also, allow us to brand the window. It is all reg keys.

    37 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Using this application as MSP's, we should have the ability to remotely wipe a mobile device if we find that the device is lost or stolen, an employee is no longer employed and doesn't return the mobile device, but decides to commit corporate espionage or damage the data stored on the device. This would be a great addition to a product that is great and easy to use. Please add this to the next feature release. This would be great.

    3 votes

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    1 comment  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Allow user to remove an automation profile from multiple agents on one screen without opening each agent separately.

    29 votes

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    5 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. Need to find a better solution for patch and automation.
    The fact that you can't run Updates, System Restore Point, and a Restart all on one profile without it running into conflicts makes little sense to me.

    I have now made 9 total profiles (3 sets of 3 [we have 3 different types of patch profiles running at different intervals]) to fix this. For each type we have to run System restore point, then 1 hour later a separate schedule for patches, then 2 hours after that a different, separate profile for restart. Hopefully it works.

    While it isn’t really…

    11 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. With a lot of apps being SaaS these days, it would be nice to be able to add a web browser shortcut linked to certain websites to device desktops.

    2 votes

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    0 comments  ·  IT Automation and Patch Management  ·  Flag idea as inappropriate…  ·  Admin →

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