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  1. To be able to schedule Patch management tasks, this would be useful for Mac devices that require Upgrade patches to be run via Patch management instead of IT Automation profiles.

    This workaround is useful for Mac devices that are offline, in order to help automate pushing Upgrade patches

    72 votes

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  2. It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.

    Every product that I have used in the past offers this feature.

    119 votes

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  3. MS Office patches not listed as an available update.
    Please enable the ability to show available/installed Office patches.

    755 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. We now have the Patch Management Page on Atera, which is useful but it would be great if there were a tab within that for Software Patches, as we can already see something similar looking per device.

    15 votes

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  5. Dear community, I pay extra for MacOS support and am very disappointed that many functions are still not available for MacOS. In particular, I can run scripts, but I cannot define thresholds based on this script.

    It would also be important to me to have granular patch management for updates, i.e. sorted by third-party provider or manufacturer as well as severity of the updates.

    As MacOS support costs extra, all functions that are available for Windows should also be available for Macs.

    5 votes

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  6. It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.

    6 votes

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  7. When deploying a MSI file through Atera using IT Automations, I need an option where Atera checks if the software isn't already installed before deploying it. I'm currently forced to update all of my servers everyday whether it's needed or not.

    6 votes

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  8. Include the customer and the report name in the subject line;
    also send the evaluation / report as a PDF attachment.

    2 votes

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  9. A precise control over the device reboot from Configuration policy

    What we need:
    We need to be able to specify a deadline for automatic PC restart and application of updates. Similar to the setting in Group Policy, the deadline time frame can be between 2 and 14 days. After the deadline has passed, devices restart regardless of active hours. Currently, it is between 15 to 180 minutes.

    What we have in Atera through configuration policy:
    • Disable auto-restart with logged-on users
    • Restart outside of active hours
    • Restart after selected time period
    o 15 – 180 minutes
    • Allow…

    2 votes

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  10. Under Scripts you have the option to be able to upload an MSI file but no helper files. we have software that required a .txt licensing filing and would be helpful to be able to add that feature as well as automatically with all scripts to run /quiet /qn /norestart with all MSIs

    5 votes

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  11. It is great that there is a column in devices that will show all patches available.
    But that is less important than having a column and patch mangement tool that reports relevant patches that are required to meet my organizations patch standards. This information has been provided to the system by my Automation and Patching Polices. Yet the Patch Management panel and the Patches Available column indevices do not reflect this.

    This makes the the patches available column not useful at all unless you just want to see what is available for that given end point according to the MS…

    4 votes

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  12. We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.

    It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.

    3 votes

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  13. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.

    4 votes

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  14. It would be a great help if we could create and send Python scripts, instead of only cmd, ps1 and bash.
    A use case would be working with SentinalOne's API (Or any API for that matter) in order to transfer ownership between accounts.
    At times, we require the endpoint itself to communicate with the API, and this is done mainly with Python

    1 vote

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  15. Preview updates exclusion

    Currently, there doesn’t seem to be an option to exclude “preview updates” in Atera Patch Management. The only way to do this now is to manually add an exclusion for the unwanted updates in the Automation profiles every month.

    We need a setting for the automatic exclusion of “preview updates”.

    1 vote

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  16. The ability to remove scheduled tasks for devices that were offline when the task was run. e.g. If you push out an update that caused a problem, it would be nice to be able to remove the scheduled update (that will run when the device comes online) if you know it will cause an issue.

    4 votes

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  17. Patch Management (New) - save a view or filters
    It would be nice to save views that we have filtered in the new Patch Management section of the Atera Portal. It is causing a lot frustration Atera resets the filters I am using. especially hard when I have do my monthly IT Reports.

    1 vote

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  18. From the automation profile, it would be great to be able to delete a set of computers that were added one by one.

    1 vote

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  19. Dear Atera Team,

    I hope this message finds you well.

    As we strive to automate repetitive IT tasks, I’ve been leveraging Atera’s IT Automation Profiles to streamline end-user device provisioning. While this feature has significantly improved our workflow, I’ve encountered a limitation that affects its full potential.

    Scenario:
    Our provisioning process includes steps like:

    • Reinstalling or formatting used devices (or setting up new ones).
    • Renaming devices based on Asset Tags.
    • Installing the Atera agent, which initiates IT Automation Profiles to perform tasks such as: Installing software bundles. Running scripts (e.g., adding devices to Active Directory).

    Challenge:
    If a script in…

    3 votes

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  20. It would be nice to have a filter for the Patching Status widget. It seems like the patch status looks for all patches (OS, hardware ,etc) which skew the result. My team would just like to see how many devices that are fully patched but only OS patches.

    Updated for clarity.

    1 vote

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