4792 results found
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Patch management
To be able to schedule Patch management tasks, this would be useful for Mac devices that require Upgrade patches to be run via Patch management instead of IT Automation profiles.
This workaround is useful for Mac devices that are offline, in order to help automate pushing Upgrade patches
43 votes -
Ubiquiti Integration
Ubiquiti Integration
845 votes -
Dark Mode
Is there any pipeline to support dark mode.
200 votes -
Hardware inventory
It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.
It seems like a essential feature for this software to be able to have an inventory of a client
586 votes -
MS Office Updates
MS Office patches not listed as an available update.
Please enable the ability to show available/installed Office patches.712 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Allow for customization of columns on ticketing screen
On the Ticketing page the columns are locked to the default fields. We don't utilize the SLA field within our organization; and the new sentiment column is also irrelevant.
Allowing the end user to change what is displayed on the ticketing dashboard would allow for extra space for fields that are relevant, like allowing for longer ticket titles to be displayed.
290 votes -
Email technician when they have been @ tagged on an internal note of a ticket
When you make an internal note and @ tag an engineer, That technician should receive an email saying "You have been mentioned on a ticket (hyplink to ticket)"
270 votes -
Windows update roll back
It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.
Every product that I have used in the past offers this feature.
90 votes -
Free Dashboard Account
Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.
It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.
865 votes -
Automatically close Alert tickets when resolved
Would be really helpful to have alert tickets automatically close when the alert is resolved
For example Machine status unknown ticket closes when machine is back online!63 votes -
Live screenshot of device to see user activity
The ability to silently take a live screenshot of a device to see user activity to determine if free
369 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Meraki integration
Meraki Integration, which includes monitoring for AP's Switches and MX appliances.
75 votes -
Report to show computers that do not meet the requirements for Windows 11
Report to show computers that do not meet the requirements for Windows 11
372 votesHi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.
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New UI Customer View - Favorites Needs to be its own section
In order to get to favorites you have to create a filter and choose favorites, in the old you UI you just clicked the favorites tab. So the new UI creates more work to get to favorites, which favorites is used CONSTANTLY by or organization.
26 votes -
Change management
Change management. For tracking changes made in different setups. I.e microsoft security setup. With suggestions, status for implementing changes and so on.
149 votes -
Please simplify the login process
When logging in, here's what I have to do
- Go to https://app.atera.com/auth0.html ("Login" button, top right, atera.com)
- Enter my email address, click "continue"
- A password field appears. Enter my password.
- I get a prompt to "Use fingerprint or face recognition" (which never works, it says "Something went wrong")
- I click "Try another method"
- I then click "Google Authentication or similar"
- On the following page a OTP field appears for my rolling code
Only after all this can I log in and get to working.
Now this wouldn't be so much of an issue if Atera didn't keep logging me out…
37 votes -
Penetration Testing
I would like to have Atera perform Penetration Testing on my clients network. And make the reports/alerts available within the standard security testing.
43 votes -
Export all BitLocker keys via the API
In light of the CrowdStrike issues late last week, I feel that it's critical that we be able to export all of the BitLocker keys via the API.
It's not a workable solution to have to open each agent and unhide the key to copy it into a spreadsheet.
The BitLocker keys should be available via the Agents "GET" command.
14 votes -
Update Chocolatey Script to a newer version
Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.
194 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Serial number in device over view should take us to vendor support page with device information
Serial number in device over view should take us to vendor support page with device information
39 votes
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