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3038 results found

  1. Receive a ticket when an agent is uninstalled - as the agent does not have a password to uninstall, it would be good to know if the agent is accidentally removed by someone, deliberate or accidentally.

    If the password feature is under development, an option to receive an alert upon commencement of removal would be tremendous!

    318 votes

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    1 comment  ·  Agent  ·  Admin →
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  2. Add the new BitLocker feature to the Auditor report so we can report on which devices have BitLocker turned on/off

    193 votes

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    3 comments  ·  Reports  ·  Admin →
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  3. Integration with Azure to allow for SSO.

    104 votes

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  4. Atera just updated their branding. The new logo looks great but now my custom white label options are ruined because nothing matching hot pink and I have no way of changing that.

    Please allow us to customize some of the accent colors so we can continue using our custom white label UI.

    172 votes

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    1 comment  ·  Admin & Core  ·  Admin →
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  5. It would be nice to have a way of tracking all assets for a client. Not only the PC's. A way to include monitors, webcams, etc. Also a way of tracking with contact to each item is assigned to.

    We'd need below asset management features
    - Setting custom field per device type
    - Allocation devices to new employees
    - Monitoring and submission of assets at the time of employee exit
    - Managing the stock of IT assets
    - Adding a Location Field and an Asset ID field

    If then these fields can be used in the Device views then it…

    488 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    1,782 votes

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    Under Review  ·  47 comments  ·  Devices  ·  Admin →
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  7. Currently the only option when installing patches via a patch management policy is 'Reboot if needed', from what I have been told by Atera support this will automatically reboot the computer even if a user is logged in and actively working

    Can you add an option called ' Reboot if needed - Prompt user' which means they choose when to reboot and not just automatically reboot their device

    178 votes

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    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  8. Add threshold for last reboot time so we can filter wich clients got high uptime.

    103 votes

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    3 comments  ·  Alerts  ·  Admin →
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  9. Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .

    I would like the option to place a check mark to turn on Password protection.

    1,059 votes

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    16 comments  ·  Agent  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  10. Silent agent installer! [It was fine before, but since the last update we have to acknowledge a privacy message]

    76 votes

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    2 comments  ·  Agent  ·  Admin →
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  11. Dark mode for the atera interface would be great, makes it easy on the eyes.

    129 votes

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  12. Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,263 votes

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    Under Review  ·  38 comments  ·  Dashboard  ·  Admin →
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  13. Integration with UniFi Cloud

    370 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. What would your perfect Office 365 integration look like?
    Let us know what do you think about it.

    1,186 votes

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  15. Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

    957 votes

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    Under Review  ·  12 comments  ·  PSA Tools  ·  Admin →
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  16. A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
    (and conserve battery)

    884 votes

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  17. OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

    Scenario: Add the IP of an HP switch and then choose the correct template.

    882 votes

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    Planned  ·  13 comments  ·  Devices  ·  Admin →
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  18. Integration with 3cx for screen pop's and tracking customer calls and chats would be a great addition.

    55 votes

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  19. Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage

    50 votes

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    2 comments  ·  Reports  ·  Admin →
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  20. We'll scan any given network and asses the security focus on:

    1. Installed Antivirus

      1. AV 1 (version, last scan)
      2. ...........
      3. AV n (version, last scan)
    2. Anti Spyware

    3. Firewall

    4. Open ports (both workstations/servers and SNMP devices)

    What would you like to see in addition?

    791 votes

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