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4653 results found

  1. Ubiquiti Integration

    774 votes

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  2. I try to run an update automation but many of the PCs are not on at the time because of the type of office I support. (Day/Night and changing schedules)
    It would be great to tell an Agent to run updates the next time it re-connects to Atera and report back.

    142 votes

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    0 comments  ·  Agent  ·  Admin →
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  3. It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.

    It seems like a essential feature for this software to be able to have an inventory of a client

    534 votes

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    5 comments  ·  Reports  ·  Admin →
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  4. Is there any pipeline to support dark mode.

    141 votes

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  5. MS Office patches not listed as an available update.
    Please enable the ability to show available/installed Office patches.

    661 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. On the Ticketing page the columns are locked to the default fields. We don't utilize the SLA field within our organization; and the new sentiment column is also irrelevant.

    Allowing the end user to change what is displayed on the ticketing dashboard would allow for extra space for fields that are relevant, like allowing for longer ticket titles to be displayed.

    239 votes

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    29 comments  ·  Tickets  ·  Admin →
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  7. When you make an internal note and @ tag an engineer, That technician should receive an email saying "You have been mentioned on a ticket (hyplink to ticket)"

    242 votes

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    6 comments  ·  Tickets  ·  Admin →
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  8. Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.

    It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.

    667 votes

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    8 comments  ·  Dashboard  ·  Admin →
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  9. It would be great to have a feature to allow for Microsoft patch roll back built into the product. This would be great when Microsoft puts out a patch that does not function as expected and thus affecting machine performance and/or non-functioning.

    Every product that I have used in the past offers this feature.

    62 votes

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  10. The ability to silently take a live screenshot of a device to see user activity to determine if free

    328 votes

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    5 comments  ·  Agent  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Report to show computers that do not meet the requirements for Windows 11

    344 votes

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    6 comments  ·  Reports  ·  Admin →
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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  12. Change management. For tracking changes made in different setups. I.e microsoft security setup. With suggestions, status for implementing changes and so on.

    135 votes

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    4 comments  ·  Tickets  ·  Admin →
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  13. Meraki Integration, which includes monitoring for AP's Switches and MX appliances.

    59 votes

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  14. In order to get to favorites you have to create a filter and choose favorites, in the old you UI you just clicked the favorites tab. So the new UI creates more work to get to favorites, which favorites is used CONSTANTLY by or organization.

    18 votes

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  15. It would be nice if we could assign multiple agents/devices to a single contact.

    Example: Some contacts (users) have both a workstation & a laptop.

    Example: Some contacts are the point contact for all computers (agents), so all communication will be sent to a single contact on the customer side for all devices/agents.

    27 votes

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    2 comments  ·  Customers  ·  Admin →
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  16. Receive a ticket when an agent is uninstalled - as the agent does not have a password to uninstall, it would be good to know if the agent is accidentally removed by someone, deliberate or accidentally.

    If the password feature is under development, an option to receive an alert upon commencement of removal would be tremendous!

    1,379 votes

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    7 comments  ·  Agent  ·  Admin →
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  17. Actually Atera is using an old script (Chocolatey 1.1.0) there is for example an issue with the Chocolatey Package for Sonos S2 Controller. So it would be nice, to get an updatet Version.

    171 votes

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  18. Would be really helpful to have alert tickets automatically close when the alert is resolved
    For example Machine status unknown ticket closes when machine is back online!

    22 votes

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    2 comments  ·  Alerts  ·  Admin →
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  19. Active Directory integration for new users

    202 votes

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  20. We have one big customer with several hundred Office365 licenses allocated in different domains. It would be helpful if atera can sum up how many Office365 licences are provided to the customer / per domain.
    The MS Admin center has a great and easy overview what Atera should use as well, maybe more detailed. It could be provided in the MS License Report.

    Total amount:
    Microsoft 365 Business Basic 299/300
    Microsoft 365 Business Standard 112/113
    Office 365 E1 4/5

    Amount per domain:
    Even better would be an integration at the customer site where we already can provide the domain where…

    414 votes

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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

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