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Mobile Device Management
The ability to monitor mobile devices and tablets.
Please let us know what features you would like to see!1,054 votes -
Improved Customized Dashboard
Updating the dashboard to be fully customizable and tailored to individual preferences.
810 votes -
Office 365 Integration
What would your perfect Office 365 integration look like?
Let us know what do you think about it.692 votes -
SNMP: MIB import instead of manual OID typing
OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.
Scenario: Add the IP of an HP switch and then choose the correct template.
630 votes -
Documentation Management
Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?
570 votes -
Linux agent
The ability to install Agents on Linux devices and start to support and monitoring them
571 votes -
Integration with Direct messages systems
How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?
517 votes -
Network Discovery: Security Audit
We'll scan any given network and asses the security focus on:
Installed Antivirus
- AV 1 (version, last scan)
- ...........
- AV n (version, last scan)
Anti Spyware
Firewall
Open ports (both workstations/servers and SNMP devices)
What would you like to see in addition?
544 votes -
Password protect the Atera agent from end-user uninstalls
Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .
I would like the option to place a check mark to turn on Password protection.
357 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Atera Dark Mode
A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
(and conserve battery)444 votes -
Eset Integration
An integration with Eset, a global leader in cyber-security.
Let us know what do you think about it.462 votes -
Employee Onboarding/Offboarding Feature
A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.
428 votes -
Supporting a private custom software repository
Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
However, we heard that some of you would like their own software package repository and install software only from there.
Tell us what you think394 votes -
Sophos Integration
An integration with Sophos, a global leader in cyber-security
386 votes -
Mobile App Improvements
Better feature parity between the mobile and web applications.
Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.257 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Improved Device Dashboard
This is totally open ended. What features and functionalities should we add here?
311 votes -
Network Discovery: Scheduled scans
The ability to schedule discovery scans on an given interval basis (Every day, week, month etc).
Do you think it's a must have feature? Nice to have one?
Please add your specific use case.
294 votes -
hardware inventory report
ability to create a report for all the hardware per client.
193 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Option to NOT send an email to client when opening a ticket
Ability to open a ticket and NOT send an email to that customer.
Or ability to add contacts to the same email address and send the ticket email to that email address.185 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Revamped Helpdesk Agent
What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
How would you improve it and what (if any) features would you add?
Let us know231 votes
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