The ability to monitor mobile devices and tablets.
Please let us know what features you would like to see!

Updating the dashboard to be fully customizable and tailored to individual preferences.

What would your perfect Office 365 integration look like?
Let us know what do you think about it.

OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

Scenario: Add the IP of an HP switch and then choose the correct template.

Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

The ability to install Agents on Linux devices and start to support and monitoring them

How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

We'll scan any given network and asses the security focus on:

1. Installed Antivirus

   1. AV 1 (version, last scan)
   2. ...........
   3. AV n (version, last scan)

2. Anti Spyware

3. Firewall

4. Open ports (both workstations/servers and SNMP devices)

What would you like to see in addition?

Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .

I would like the option to place a check mark to turn on Password protection.

A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
(and conserve battery)

An integration with Eset, a global leader in cyber-security.
Let us know what do you think about it.

A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
However, we heard that some of you would like their own software package repository and install software only from there.
Tell us what you think

An integration with Sophos, a global leader in cyber-security

Better feature parity between the mobile and web applications.

Faster remote access.
Running Scripts.
Remote command access.
Remote software installs
Search for devices by name.
Remote Agent installs
Better Remote control.

This is totally open ended. What features and functionalities should we add here?

The ability to schedule discovery scans on an given interval basis (Every day, week, month etc).

Do you think it's a must have feature? Nice to have one?

Please add your specific use case.

ability to create a report for all the hardware per client.

Ability to open a ticket and NOT send an email to that customer.
Or ability to add contacts to the same email address and send the ticket email to that email address.

What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
How would you improve it and what (if any) features would you add?
Let us know