Skip to content

Ideas and Feedback

Ideas and Feedback

Categories

(thinking…)

Have an idea for a new feature?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

340 results found

  1. Apple silicon native AteraAgent

    Seeing as how Apple has transitioned their entire computer product line away from Intel CPUs to their own "silicon-on-chip" M-series CPUs between late 2020 and mid 2023 and that many vendors (Microsoft, Google, Splashtop, TeamViewer, Sentinel One) have released "Apple native" binaries for their agents and frameworks, isn't it time for Atera to follow suit and stop relying on Apple's legacy binary support through Rosetta?

    15 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  2. Network traffic monitor

    I would like to request a web access monitoring feature at stations. My idea is that the websites accessed at each device are recorded for future consultation or possible audits.

    8 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  3. Live screenshot of device to see user activity

    The ability to silently take a live screenshot of a device to see user activity to determine if free

    404 votes
    9 comments  ·  Agent  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Export all BitLocker keys via the API

    In light of the CrowdStrike issues late last week, I feel that it's critical that we be able to export all of the BitLocker keys via the API.

    It's not a workable solution to have to open each agent and unhide the key to copy it into a spreadsheet.

    The BitLocker keys should be available via the Agents "GET" command.

    19 votes
    1 comment  ·  Agent  ·  Admin →
    How important is this to you?

  5. Alert when agent uninstalled

    Receive a ticket when an agent is uninstalled - as the agent does not have a password to uninstall, it would be good to know if the agent is accidentally removed by someone, deliberate or accidentally.

    If the password feature is under development, an option to receive an alert upon commencement of removal would be tremendous!

    1,469 votes
    7 comments  ·  Agent  ·  Admin →
    How important is this to you?

  6. For the "Atera Agent uninstall prevention" add an "Uninstallation Code" to Prevent Local Admins from Removing Agent

    For the "Atera Agent uninstall prevention" please consider adding an "Uninstallation Code" to Prevent Local Admins from Removing the Atera Agent. This is done for many Agents in other products (Like KACE or Carbon Black agents, for example) to prevent Local Admins from removing these reporting Agents without IT Approval. Please heavily consider this as some environments have Local Admins.

    29 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  7. Give us to change/select the date Format like: DD/MM/YY In Costum date fields

    Give us the option to change/select the date Format like: DD/MM/YY In Costum date fields .

    5 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  8. Identify double agent

    Quickly merge or identify agents with the same S/N or netbiosname to remove duplicates in the console

    30 votes
    1 comment  ·  Agent  ·  Admin →
    How important is this to you?

  9. Need a better way to uninstall Atera agent remotely

    When preventing Atera agent uninstall, support informed me that running powershell command to uninstall Atera agent is the only option. Pushing the uninstallation from the console should be enabled

    17 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  10. Hiding Atera, Anydesk or splashtop Icons in system tray

    I would like to be able to hide the system tray icons for Atera, anydesk or splashtop. We had a user uninstall it and it caused problems trying to connect to and manage their system

    63 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  11. Detailed Metrics for last hour or last 4 hours

    We now have access to Metrics "Last 24 hours", "Last week" and "Last month".

    But now i have customer, says it has issues for the last hour.

    I cannot trace detailed information for the last hour.

    It would be beneficial to see detailed information of the last hour/4 hours. That could give more insight to locate an live issue.

    Additional.
    Information which programs used those resources.

    Sometimes we receive e-mail that indicated high cpu and which programs where using those resources, so Atera has already something that has access to this information, it is only not viewable in the portal.

    3 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  12. Possibility to manual deactivation of agents without deletion

    It would be extremely helpful if Atera offered the opportunity to manually deactivate agents without deleting it completely from the system. There are often devices that are retired or temporarily inactive, but the data of which we still need for documentation or reporting purposes. At the moment, however, we only have the option of leaving them in the system, which means that they are still shown in reports and in patch management-which leads to confusion and unnecessary notifications.

    Application:

    Archiving: Devices that are no longer used actively are to be archived without being completely removed. In this way, historical data…

    5 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  13. Network Traffic Monitor

    I would like to request a web access monitoring feature at stations. My idea is that the websites accessed at each device are recorded for future consultation or possible audits.

    2 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  14. HTTP / HTTPs Admin Portals for Devices

    We should be able to create a tunnel through an atera agent that allows us to administrative access an internal HTTP / HTTPs website for devices like

    • Firewalls
    • Printers
    • Access Points
    • Cameras

    basically anything that you do not want to open up to the world but would like to admin without first logging into a server using splashtop or something else

    74 votes
    5 comments  ·  Agent  ·  Admin →
    How important is this to you?

  15. Atera Uninstall

    The ability to enable Atera Uninstall, per device. Our only option at this point is a global setting that affects all devices.

    2 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  16. Script-based custom fields for all plans not only super power

    We need to be able to store value from scripts on custom fileds for all plans or at least mid tier plans.

    I understand that this is locked down to only super power but if you look around you'll see everyone else has this across all the plans.

    What's the point of having this developed for the high end plan?

    4 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  17. BSOD

    Create an alert when a BSOD occurs with minidump information.

    22 votes
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  18. Ability to log off user from device

    RMM tools usually have the ability to log off users from a device that may be experiencing issues - this greatly solves a lot of temporary issues avoiding rebooting and interrupting other services that may be running on that endpoint.

    I see the ability to see logged in users but there are no options from there.

    I would expect the basic ability to log off said users that are logged in from any type.

    The Task Manager Feature should have this feature if not the user activity section.

    Looking forward to feedback!

    1 vote
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  19. PC Log Analysis using AI

    Currently, I have to remote connect to a PC to export the Application and Security logs to a CSV file. Then, I upload these CSV files into ChatGPT (or another AI system) for them to read and let me know if there is a problem with the PC and how to repair it. Atera has no way to export the log files; it can only view them.
    It would be great if Atera could have an "AI Analyze" function. With one press, the AI would automatically read all the log files from a PC and report any issues and how…

    1 vote
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?

  20. systray

    I am coming from Logmein Central and GotoResolve and they both had an icon in the systray to show they were running (green icon). Could we please get an option to have a systray icon if we wanted it?

    1 vote
    0 comments  ·  Agent  ·  Admin →
    How important is this to you?
← Previous 1 3 4 5 … 16 17
  • Don't see your idea?