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  1. The ability to choose how many devices to view per page (10,20,40, 100, etc)

    89 votes

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    5 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. I would pay double if we could get a dedicated, customizable WALLBOARD that doesn't have access to anything except the widgets we checkbox.

    Basically the existing Dashboard, but not requiring a User License and that WALLBOARD user not having access to anything except for the live dashboard.

    Every other system has a Wallboard/NOC Display feature.

    No user license would be used for this, as it wouldn't be a user, but I wouldn't be against paying a little extra for this "user", as I understand it would require it's own login. That dedicated login would also have to not be limited…

    47 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. The ability to import a floor plan from a customer location would be great. Something where objects could be manually dragged to their location on the floorplan for users, printers, datacenter etc. Then we could lay out a customer location and be able to know where the device is located. Even as far as clicking on the device to bring up its screen to manage it.

    23 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Any Custom Fields we add to a Device page should be searchable and show up in reports.

    25 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Option to enable a compact view for things like customers and devices. When you get a large number, the big block display with logos is just too big to be useful

    12 votes

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    4 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Add more filter options. For example a filter for devices with pending reboot.

    4 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Forced log out happens randomly about every 24 hours and usually in the middle of a ticket update in the middle of the day - can we have some adjustment for this like forced log out after x minutes/hours idle but if active just remains logged in.

    19 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. It would be great if Atera had some sort of notepad for keeping notes on various things. Maybe just a tab on the left side pane, or maybe per customer or device. This would be a great feature. So far, this is just about the only thing that our old RMM has over Atera. Please, bring us this feature!!! I've seen places for notes, but they are very deep within too many menus.

    17 votes

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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. Several members of our IT team speak Spanish as their primary language. It would be nice if Spanish was an option for the admin interface.

    2 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Currently, no matter what Agent you open up, the Web Browser Tab Title Reads "Atera - RMM Software | PSA & Remote Access for MSPs".

    Rather than have this generic page title, include the Agent Name that is open in the tab, e.g.:

    "AGENT NAME | Atera - RMM Software"

    When I have 10 devices open in separate tabs, it's hard to navigate back to the right computer without flipping through each one!

    18 votes

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    3 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. It would be nice if we could change the default number of tickets displayed from 20.
    I'm currently overseeing all tickets for my organisation and having to scroll, then wait for the next 20 tickets to load is painfully slow.

    3 votes

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  12. Allow some users to decide their own user interface without affecting the rest of the users of the account.

    2 votes

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  13. The feature I'm asking for is to move the branding settings to the per-customer level. Instead of the customizations at the global level. I want to be able to match the logo to the company's logo (ACME) sometimes I work at the IT internal help desk and want their logo (ACME) to show up so the user can trust me.

    Also for premium customers, I want to be able to give them more options and have a gold-level branding for my company to treat them better than basic level customers.

    2 votes

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  14. I'd like a calendar dashboard of sorts. Someplace to go to see everything that is scheduled in Atera. And if we could color-code technicians within that calendar for easier identification at a glance.

    18 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. Would be great if Atera published "Upcoming Features in the next update/next 3 months" so that your users have an idea of any features that are coming from the features board.

    6 votes

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  16. Dark mode for the atera interface would be great, makes it easy on the eyes.

    2 votes

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  17. The landing page after signing in recently changed from Dashboard to Devices. This should instead be a user preference with a default of Dashboard. This would allow users the flexibility to configure the dashboard and/or to set a landing page best suited to their role, a feature fairly common in complex UIs.

    2 votes

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  18. Hello

    With the new UI of Atera, we're able to see much less of the ticket names than in the old UI.
    This is a problem, because we have systems that autogenerate tickets with rather long names, and I can't identify the ticket without opening each ticket, which is annoying when I have to do it sometimes with 30 or more tickets.

    So - if we could be able to drag the different panes in the ticket view. E.g. make the 'Details' pane larger, so there isn't so much "waste" of space with nothing but white.
    Maybe also let us…

    4 votes

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  19. Most of us are IT Professionals and we don't need Atera telling us how to do our jobs, we can come up with some pretty interesting passwords. We don't need FORCED 2FA. I like that it is an option but should not be forced on your users, we are paying for this software, we should be able to use it as we wish and we accept responsibility if we mess up. I have left other vendors for the same thing I really don't want to leave Atera.

    10 votes

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    2 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. The variety of options for installing agents (download the msi directly, the curl script, download link) is nice.

    It would also be nice if we could download a zip of every agent installer.

    11 votes

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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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