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96 results found

  1. Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.

    It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.

    61 votes

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  2. Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,371 votes

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    Under Review  ·  43 comments  ·  Dashboard  ·  Admin →
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  3. "Reboot required" filter on devices

    29 votes

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  4. Ability to put Atera's dashboard/ticket board on a screen without having to purchase a license for it. Would need to autorefresh too

    12 votes

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  5. 61 votes

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  6. Currently, we have our IT office hosting a few TVs showing uptime reports and such. Having an option to create a link to the Atera dashboard without sign-in (without write access of course) would be a great idea for a quick glance to see if any devices are down.

    37 votes

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  7. This is totally open ended. What features and functionalities should we add here?

    433 votes

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    39 comments  ·  Dashboard  ·  Admin →
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    Hello,

    I wanted to give you visibility into our product roadmap for Q3 as it relates to Atera Device Dashboard. You asked for improvements and this is what's planned:


    • We’re updating the device console to present additional insights including the BIOS version, battery life, and the BitLocker key


    • We’re enhancing visibility into the patch status, so you’ll know the exact status of each patch, and the reason for failure wherever relevant.


    Kee an eye out for our What's new emails to stay informed.

  8. Add a patch management widget, How many devices are fully updated, how many are awaiting a update. The ability to be able to configure servers/desktop view aswell as patch status.
    For instance show all desktops that have critical updates awaiting. A bit like the overdue/critical ticket widget

    11 votes

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  9. Ability to Disable 2FA Prompt by WAN Address

    It would be nice to be able disable the 2FA prompt when logging into Atera from our Office locations. We have other vendor portals where we can add our WAN address to bypass the 2FA.

    8 votes

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  10. Automatic Cleanup of alerts:
    It could be usefull for an MSP to have a possibility to schedule automatic cleanups of alerts based on specific filters.
    An example:
    delete all alerts with severity XY of customer XYZ that are older than x months.

    This will help to have a smaller list of alerts.

    10 votes

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  11. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    2 votes

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  12. I suggest that Atera allow the creation of a user with view only permission instead of a technical account so that customers can view their device profiles and information. At present, Atera only allows customers to purchase technical accounts which is not in the interest of customers to check the status of the computer only.

    3 votes

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  13. Dans appareil je voudrais pouvoir triller par rapport au correctif exemple redémarrage Gérer etc...
    du moins pouvoir sélectionner que les Appareils qui ont besoin de redémarrer! ou qui ont des correctifs a appliquer

    1 vote

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  14. Since it is quite difficult for us to manually refresh the Atera ticket management website each time we want to see the most recent ticket modifications, it would be a huge improvement if this happened automatically. This would also reduce response times.

    11 votes

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  15. I'd like to be able to display the dashboard on a large TV in the office - with alerts, ticket count and technicians' performance - ideally via a custom URL - something that does not require an engineer license and not have access to helpdesk, scripts or device management.

    113 votes

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    8 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. If there is any filter or report that can export devices which require a reboot.

    2 votes

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  17. In my opinion, there should be more important information and functions on the dashboard. For example, you could introduce a kind of device list with certain filtering view windows that you can create as you like. Example "Devices -Categorized View-etc". 2.) A window for self-configured reports such as 1.) Customer online or offline PC or server patch status in %/last processes/scripts etc.

    I don't use the dashboard because the current Information is not relevant.

    1 vote

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  18. Shortcuts on the Dashboard to delete warnings/allerts or clear the notifications

    1 vote

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  19. 3 votes

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  20. Configure the atera dashboard to recognize OneDrive and GDrive Mapped Drives and display additional relevant cloud drive details. This should show not only show details about the normal Onedrive,onedrive for business, but in addition recognize the difference between mapped drives, such as the g drive from google drive. (ref: How to Add a Shared Google Drive to Windows File Explorer (howtogeek.com)

    1 vote

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