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125 results found

  1. Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.

    It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.

    512 votes

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    6 comments  ·  Dashboard  ·  Admin →
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  2. It's quite frustrating for a technician not to be able to open Atera on more than one workstation simultaneously. It would be nice to be able to open Atera on at least two workstations in one session, without having to disconnect from the first one each time. Let me explain: I have to go from my office workstation to my workstation in the workshop several times a day, and each time I have to close the first workstation for Atera to work properly, then reopen it when I come back.

    14 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. Like "Availability Monitoring" but with No Notifications.

    Just a simple Widget like Availability Monitoring that shows how many computers are online and how many computers are offline including if it is a Server, PC, Mac, Linux exactly the same widget, Just no Notifications.

    4 votes

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  4. Option to turn this pop up off if you get near it with the mouse you can't simply click elsewhere but have to Esc to get rid of it - it's incredibly annoying, move far out of the way or allow a user to permanently stop the pop up please.,

    4 votes

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  5. Expand the current calendar integration to be done at the technician level and develop a dispatch view for assigning and scheduling tickets.

    Ideally, this would allow a service works controller to drag tickets onto a technicians calendar and have this time assigned to working on that ticket. This would sync to the field technicians phone through M365 so they are aware of their schedule.

    3 votes

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  6. Please add hard disk metrix in the dasboard like the cpu & ram

    2 votes

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  7. Atera wants to be able to be a "Single Pane of Glass" but in reality we're going to have other sites that provide us data we need on a daily basis. Thing of my Ubiquiti Unifi dashboard, etc. If we could input a page URL for a pane on our Dashboard that shows a live view of our logged-in dashboard from another site. This would be a quick way to get to any other site's data or stats in a quick glance instead of keeping a tab opon on your browser all the time - PLUS then Atera could market…

    3 votes

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  8. Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,496 votes

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    Under Review  ·  47 comments  ·  Dashboard  ·  Admin →
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  9. The Dashboard should have widgets for a compliance overview. Clients missing critical & security updates. Clients missing Anti-Virus software, or disabled/stopped, behind AV updates. Windows Firewall status active/disabled.

    4 votes

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  10. It would be much more neater for the "Device" tab you guys chnaged the Web GUI to have company treeview of devices. Then from there the devices organized into folder. High level you are greeted with companies then expand to organized folders such as Tech defined AD Servers, Database Servers, Sales Desktops, Sales Laptop

    That way for cleaner and simpler access to the computers you need without needing to create 100s of save views.

    7 votes

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  11. Add a "recent connections" sections to the left pane so you can quick reconnect vía Splashtop to recently connected agents.

    3 votes

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  12. When attaching images in the Knowledge Base, The only option is to download or delete the attachments. It would be nice to view the images and see what has been attached instead of downloading it locally to the computer.

    5 votes

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  13. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    11 votes

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  14. Cut and Paste into command prompt and powershell

    1 vote

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  15. Atera Case #443782 Allow disabling 'details view' window
    The 'details view' window which appears on hover over on multiple screens (i.e. devices, tickets etc.) is hindering us from being efficient with our work. Please allow this to be disabled as a customization per customer/technician.
    Thank you
    Frank from Mprove IT

    1 vote

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  16. I’m not sure what you were expecting to get but I do have an email and 3 phones and an iPad bllmatzkow@icloud.com

    1 vote

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  17. Ability to put Atera's dashboard/ticket board on a screen without having to purchase a license for it. Would need to autorefresh too

    19 votes

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  18. A graph for the CPU and RAM is currently displayed. I would also like to have this displayed for the network load (Bandwith) so that I can determine the regularity of a network load at a glance.

    1 vote

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  19. 94 votes

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  20. The dashboard should allow you to select dates with a pop up calendar and also the dashboard should allow you to create your own and not just use the defaults, there many other tools like HubSpot and JIRA which allows you to do this Atera seems to be limited to alot can this be implemented soon

    1 vote

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