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125 results found

  1. Please add hard disk metrix in the dasboard like the cpu & ram

    2 votes

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  2. Cut and Paste into command prompt and powershell

    1 vote

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  3. Atera Case #443782 Allow disabling 'details view' window
    The 'details view' window which appears on hover over on multiple screens (i.e. devices, tickets etc.) is hindering us from being efficient with our work. Please allow this to be disabled as a customization per customer/technician.
    Thank you
    Frank from Mprove IT

    1 vote

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  4. Like "Availability Monitoring" but with No Notifications.

    Just a simple Widget like Availability Monitoring that shows how many computers are online and how many computers are offline including if it is a Server, PC, Mac, Linux exactly the same widget, Just no Notifications.

    4 votes

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  5. I’m not sure what you were expecting to get but I do have an email and 3 phones and an iPad bllmatzkow@icloud.com

    1 vote

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  6. Expand the current calendar integration to be done at the technician level and develop a dispatch view for assigning and scheduling tickets.

    Ideally, this would allow a service works controller to drag tickets onto a technicians calendar and have this time assigned to working on that ticket. This would sync to the field technicians phone through M365 so they are aware of their schedule.

    3 votes

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  7. Option to turn this pop up off if you get near it with the mouse you can't simply click elsewhere but have to Esc to get rid of it - it's incredibly annoying, move far out of the way or allow a user to permanently stop the pop up please.,

    4 votes

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  8. A graph for the CPU and RAM is currently displayed. I would also like to have this displayed for the network load (Bandwith) so that I can determine the regularity of a network load at a glance.

    1 vote

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  9. Atera wants to be able to be a "Single Pane of Glass" but in reality we're going to have other sites that provide us data we need on a daily basis. Thing of my Ubiquiti Unifi dashboard, etc. If we could input a page URL for a pane on our Dashboard that shows a live view of our logged-in dashboard from another site. This would be a quick way to get to any other site's data or stats in a quick glance instead of keeping a tab opon on your browser all the time - PLUS then Atera could market…

    3 votes

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  10. The dashboard should allow you to select dates with a pop up calendar and also the dashboard should allow you to create your own and not just use the defaults, there many other tools like HubSpot and JIRA which allows you to do this Atera seems to be limited to alot can this be implemented soon

    1 vote

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  11. Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.

    1 vote

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  12. Add a "recent connections" sections to the left pane so you can quick reconnect vía Splashtop to recently connected agents.

    3 votes

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  13. The Dashboard should have widgets for a compliance overview. Clients missing critical & security updates. Clients missing Anti-Virus software, or disabled/stopped, behind AV updates. Windows Firewall status active/disabled.

    4 votes

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  14. 1 vote

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  15. My company assigns me a certain number of recurring tasks such as updating the servers of several clients. Allow the creation of several favorite work lists to visualize all the devices to be treated for all clients combined

    1 vote

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  16. Would be nice to have a services gui in the device dashboard that could send the restart, stop, start and kill command without having to drill into the pc to bounce a service or use a terminal to get service name and restart it.

    1 vote

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  17. Dashboard: General view that no one can modify

    1 vote

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  18. When attaching images in the Knowledge Base, The only option is to download or delete the attachments. It would be nice to view the images and see what has been attached instead of downloading it locally to the computer.

    5 votes

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  19. It's quite frustrating for a technician not to be able to open Atera on more than one workstation simultaneously. It would be nice to be able to open Atera on at least two workstations in one session, without having to disconnect from the first one each time. Let me explain: I have to go from my office workstation to my workstation in the workshop several times a day, and each time I have to close the first workstation for Atera to work properly, then reopen it when I come back.

    14 votes

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  20. Unassigned Ticket widget for dashboard

    3 votes

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