145 results found
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software
Software dashboard where you can see a list of all software on devices that need updating and have the option to update all at once, like you can with the patching dashboard. It would also be great to have an end of life / support section where we can view this info.
1 vote -
security filter
Include the filter / table setting - OS and Security/ Security - Anti-Virus, Anti-Spyware and Firewall.
1 vote -
vaultwarden
Vaultwarden_RS is a free/open source implementation of BITWARDEN. - an awesome password/note management system
well worth including as an app
1 vote -
Software audit that shows devices without specific software installed
Currently, Atera software audit feature can show devices that have a specific software installed, but it does not filter devices that do not have the software installed. It would be beneficial to have a feature that filters devices lacking a specific software so we can extract the report.
2 votes -
Devices View Colums
When opening up the Devices view from the menu, add the ability to include additional fields in the columns, such as
- Contact (so that we can see which user is assigned to the device, without clicking into it)
- Warranty Expiration Date (this can be looked up via API based on the Serial Number, and is included in many other RMMs already)1 vote -
Favorites should be easier to get to and personal
Make favorites easier and more personal. It takes longer to get to a favorite than to search for it the normal way. Also, favorites should be agent specific (or have a separate "agent" favorites?). My favorites are not the same as everybody else in the group.
1 vote -
Adjust the timeout period when machines go offline.
When machines go offline I would like to be able to reduce the time it takes to show the machine as offline in the dashboard. Right now it is 3-5 minutes. I would like to be able to manually specify this timeout period.
1 vote -
Make Fit to table width save in a view
It would be nice to have the "Fit to Table Width" option save with a custom view. We swap devices a lot in our environment, and to have that auto adjust along with the view would be great!
1 vote -
Widget
This is not a original idea or though, but one I would like to see implemented in your software suite as I know having this feature will enable better logging, auditing, and tracking of jobs by technicians.
I would like a chart/graph ability or widget that I can then customize to track certain metrics. For instance, I would like to make a pie chart of all the tickets I've worked.
I would like to do this for all technicians so that the organization as a whole can see who did what, what kind of ticket, etc. If you need a…
1 vote -
Back button
To have a Back button on any page from the Atera console, instead of using the Admin/Devices/Alerts etc. to go back
5 votes -
Shutdown and Power On Info
Some updates are affecting device performance. It would be better if we have an idea when did the user last shutdown and power on the device for us supports to advise them that the device needs a restart to avoid poor device performance
1 vote -
Display the private IP address of workstations in the device view.
It would be nice to be able to display the private IP address of workstations in the device view without having to click on the device, not just the public IP address as is the case today.
6 votes -
add an X to search fields so I don't have to swipe to highlight and delete every time.
Please add an X to all your search fields so I don't have to swipe to highlight and delete every time. we use this constantly and it's super annoying.
Thank you!!!
2 votes -
QOL improvements to search results
when I search for devices? I get 3 or 15 devices.
can we just display more info? like local IP address? - maybe make it configurable as a default?
I might also want to see a custom field contents so that we dont need to click through
1 vote -
Search box for custom made filters, or filters in general.
A search field that applies to whatever filter view you're currently in, for users with a lot of tickets in their queue.
Example, Search Unassigned Tickets, or seach Closed Tickets straight from the ticket view tab.
1 vote -
Make Browser Tab Titles Useful
right now, every browser tab with Atera is "Atera - RMM Software | PSA & Remote Access for MSPs"
This is pointless, What it should do is contain context as the first order of business.
In the dashboard? it should say "Dashboard"
In devices tab? it should say "Devices"
In a client? how about the client name?
In a device itself? how about Device name, client name?
In an advanced report? why not put the report name there?
Editing a configuration: "Conf: <configuration name>
so many examples
2 votes -
suspend alerts
Currently, you can suspend alerts from device > manage > suspend alerts. It would be really great if we could do the same thing on a selected set of devices, rather than going to each device when we need to run maintenance on several workstations or servers at the same time.
1 vote -
OID fast add monitor & edit monitor
Ciao,
I hope you can realize this.In the list of OIDs displayed per monitored SNMP device, in addition to the edit button (which unfortunately only modifies the name) and delete... can add an "add monitor" button so as to avoid 10 clicks and immediately arrive at the page of the selected monitor to be inserted?
In the sequence of monitored OIDs, in addition to "delete the selected" add an EDIT button that actually allows you to modify the parameters while maintaining that specific OID.
Nobody likes wasting time, but in many ways Atera's interface seems designed specifically to waste…
2 votes -
Display EDR software under security
Would be helpful to see if an EDR software such as Huntress, Sentinel One, etc. is installed in the security area of a managed computer. Currently this section only pulls what's available from the Windows Security Center, and that doesn't seem to know what EDR software is for the most part.
10 votes -
DingDong-request.
It might be quite usefull, if the supporter was able to send a "dingdong" or something in an active support session. With that you can let the customer know, that he has to look on the screen.
1 vote
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