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  1. If a reboot is scheduled, it is not possible to see if a reboot is scheduled or when the reboot will happen. It would be helpful if the devices-view could show the date and time of the scheduled reboot. Maybe the "reboot required"-column could change to date/time if a reboot is scheduled. Or an additional column with date /time of the scheduled reboot could be added to the view?

    13 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. Enhance our monitoring capabilities by introducing a new feature similar to ActivTrak, which allows for advanced productivity tracking and the identification of suspicious activity on monitored computers.

    We kindly request that Atera consider adding a feature that would enable us to:

    1. Monitor Productivity: The new feature should provide insights into how employees are utilizing their time on company devices. This would include tracking application usage, website visits, and active/idle time, allowing us to identify potential areas of improvement in our workflows and employee productivity.

    2. Capture Screenshots: To ensure transparency and security, the feature should include the ability to capture periodic…

    9 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. The ability to remotely manage wifi networks. Including the ability to add a network name and password to a device for users who travel to different locations.

    9 votes

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  4. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,168 votes

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    Planned  ·  84 comments  ·  Devices  ·  Admin →
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  5. Allow the possibility to list software on a targeted list of devices or folders

    2 votes

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  6. it would be nice to have LAPTOP as device type, since you have issued threshold for laptops

    5 votes

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  7. Advanced Filters has option for "contains". It would be nice if we were able to put in a list of items instead of only one item.

    Example: Identify Old Processors with i5-3 to i5-7.
    5 seperate "contains" filters seperated by "or" operator

    Idealy:
    One "contains" with "i5-3, i5-4, i5-5, i5-6, i5-7"

    This would make advanced filtering much more powerful! We are currently limited to only 5 "or" Operations.

    2 votes

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  8. We should have a dedicated tab under agents to show actions taken on agents such as software installation, script running on agent, automatic update scan and installation start and complete and result. etc

    2 votes

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  9. Change/Edit the Ping intervals and Alert intervals of Generic added and monitored Devices.

    It takes about 2 to 4 minutes for the atera dashboard to show that a Monitored Generic device has gone online and I see in the documentation that the default Ping intervals is 120 seconds. Please add the option to change that value aswell as the allert intervals

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  10. Add directory statistics like WINDIRSTAT for disk space management. We need to be able to quickly visualize and identify folders and the amounts of data they are consuming. This can easily be accomplished by integrating a feature similar to WINDIRSTAT https://windirstat.net/

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. I would like to tie assets to barcodes or QR codes so when a user scans a particular device with the tablet, it's history (user notes and ticket) will come up.

    2 votes

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  12. s there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!

    3 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. it would be nice to have a File Explorer feature in Manage Devices so we can open the File Explorer of a Device and check for files, folders, sizes etc without the need of connecting remotely. We should have the ability to take actions like deletion, rename etc such as the common windows file explorer.

    3 votes

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    1 comment  ·  Devices  ·  Admin →
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  14. I'm currently evaluating Atera as a potential replacement for our existing help desk, which is lacking a really good asset management system. What I'm specifically needing is a better way to all of our assets as they come in the door and leave our environment for use. Ideally, the application would allow us to print labels in a variety of sizes for different devices and equipment, scan QR codes to checkin and checkout equipment (reserve equipment on the spot), complete maintenance surveys and allow users to take photos of equipment through the mobile app, and if I'm being a little…

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. New device UI: filter by advanced and custom fields

    6 votes

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    1 comment  ·  Devices  ·  Admin →
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  16. Set up an integration with Apple Business Manager to automatically integrate our Apple devices (MacOS, iOS etc...) into Atera

    15 votes

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  17. It would great to have rules for devices to be auto removed from the RMM after X days/months of Inactivity

    1 vote

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  18. Allow admin to set the AnyDesk to set an attained or unattained connection option for different sites or groups. instead of a universal setting for the whole company. The idea is to allow you unattained access to the server farm but also need attaining mode for any user computers.

    1 vote

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  19. Device > Manage > Task Manager
    It would be nice to have a search field at the top, similar to Device > Manage > Software Inventory.

    1 vote

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  20. We need more robust device notes, for example, when viewing a device page it would be nice to leave a trail each time a tech changes something on the device. At least just a multi-line text box where a tech could type a date and some info, like device location, unique device info (this AD server is also the SQL backend), etc.

    2 votes

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