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411 results found

  1. Out of Warranty Date on Devices

    There needs to be a date field for all devices that can record the end of warranty on a machine. In our department, we use that functionality to determine when a PC needs to be replaced.

    46 votes
    0 comments  ·  Devices  ·  Admin →
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  2. Atera to update a device name automatically after the device name has been changed.

    In the case of re-purposing a device and changing the name of the device, it would be great if Atera could automatically update the device name in Atera instead of to manually have to update the name.

    24 votes
    0 comments  ·  Devices  ·  Admin →
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  3. "Update all" button on Devices page

    I believe there should be a button within the navbar of the Devices tab that once selecting specific machines, allows you to update all patches on those machines, rather than doing a report, manually clicking all unnecessary machines or doing it patch by patch on the Patch Management page.

    23 votes
    0 comments  ·  Devices  ·  Admin →
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  4. Approval by Admin for new devices being added to Atera Tenant

    An approval process within the Atera tenants should be put into place for a newly added device after an Atera agent has been installed onto a machine for addtional security. This to avoid "rouge devices being added to tenant.

    17 votes
    0 comments  ·  Devices  ·  Admin →
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  5. Option for old design (for quicker access to all information)

    The new design sucks. It takes at least one additional click to see information that was visible right away. I like the customization, but I lose time because 80%+ of the stuff I need now takes longer. Please give the option to keep using the old design.

    3 votes
    2 comments  ·  Devices  ·  Admin →
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  6. task manager

    Have Task Manager be more of a representation of what you would see on the Desktop computer. It would be nice to have the different tabs, easier searching for the task we need to end, and graphs of hardware usage.

    8 votes
    0 comments  ·  Devices  ·  Admin →
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  7. device Purchase date and warrenty End

    I would love to see the Purchase date and Warrenty End date and Warrenty Type fields on device info for better device management.
    Noticed the Asset Preset report and it has what I need, but now I'll have to manually add all computers with their purchase and warrenty information, in order to utilize the feature.
    please make this a possibility

    4 votes
    0 comments  ·  Devices  ·  Admin →
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  8. Devices vs assets

    I love the new fields available under assets. While I understand the difference between Assets and Devices (though they could be combined), I do wish that some of the fields available under Assets were also available for Devices. In particular, Status, Purchase date, Warranty expiration, End user and Location would be very helpful, especially if they were fields included in an a auditor report. Doubly so if End user and Location fields were included in a search. I will often have laptops get passed around from end user to end user. I currently use custom fields to track the assigned…

    6 votes
    0 comments  ·  Devices  ·  Admin →
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  9. Search device by logged in user/username

    Being able to find a device by the user logged in.

    4 votes
    1 comment  ·  Devices  ·  Admin →
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  10. Top header for devices

    Love the new top header with the ability to see phone and adjust info displayed. Thanks

    When we are on a device that is linked to a contact, can we see the contact info at the top? Phone, Title etc.

    3 votes
    0 comments  ·  Devices  ·  Admin →
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  11. Filter by Folder

    Independent of Customer.

    Show all devices connected to a specific folder [ Server ] ...

    4 votes
    0 comments  ·  Devices  ·  Admin →
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  12. Windows settings and control panel

    We need to be able to change Windows Settings and Control Panel features from Atera. We have many end-users who must have specific settings on their devices. Atera should have this on RMM services. I do not have enough time to write a script for each item every time an end-user requests it.

    8 votes
    0 comments  ·  Devices  ·  Admin →
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  13. software inventory

    Currently, Atera software audit feature can show devices that have a specific software installed, but it does not filter devices that do not have the software installed. It would be beneficial to have a feature that filters devices lacking a specific software.

    1 vote
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  14. Assign Folder to Department

    It would be very helpful to have the ability to assign a device folder to a department. That way when we browse to a department we have a list of all devices that are currently associated with it. I know that you can assign a device to a user to achieve a similar effect, but that doesn't cover a few use cases like some users having multiple devices, devices that are used by multiple users, or public devices that are not associated to any specific user.

    1 vote
    0 comments  ·  Devices  ·  Admin →
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  15. Real time user information.

    The system provides real-time information on the current users who are logged in, allowing for easy monitoring of active sessions. Additionally, it tracks periods of inactivity, notifying administrators if there has been no user activity for a certain amount of time. This feature helps ensure that any idle sessions can be promptly addressed, improving security and system efficiency.

    1 vote
    0 comments  ·  Devices  ·  Admin →
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  16. Restart User Notification

    When scheduling a device to restart, the notification to user is way too short and in some cases it goes away immediately.

    I would like to:
    A) set a timer so user can save their work etc
    B) Have an option of custom canned messages or allow for a custom message to be added.

    That way if we need an user to stop using a machine while we work on it they can save their work and be notified.

    3 votes
    0 comments  ·  Devices  ·  Admin →
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  17. ESET Endpoint Security and ESET Management Agent option in Software Installation

    Add ESET Endpoint Security and ESET Management Agent option in Software Installation through Chocolatey

    4 votes
    0 comments  ·  Devices  ·  Admin →
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  18. Filtering for devices by Disk Type

    Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.

    We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.

    1 vote
    0 comments  ·  Devices  ·  Admin →
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  19. Increased Device Filter Options

    Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.

    We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.

    1 vote
    0 comments  ·  Devices  ·  Admin →
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  20. Make the search bar at the top of the Atera Dashboard search for custom fields in devices

    It would be great to let the search bar index the custom fields of devices. We have Notes and other custom fileds that help us identify some devices. It would be great if we could quickly find them through the custom field values.

    1 vote
    0 comments  ·  Devices  ·  Admin →
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