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  1. There needs to be a date field for all devices that can record the end of warranty on a machine. In our department, we use that functionality to determine when a PC needs to be replaced.

    24 votes

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  2. An approval process within the Atera tenants should be put into place for a newly added device after an Atera agent has been installed onto a machine for addtional security. This to avoid "rouge devices being added to tenant.

    15 votes

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  3. I believe there should be a button within the navbar of the Devices tab that once selecting specific machines, allows you to update all patches on those machines, rather than doing a report, manually clicking all unnecessary machines or doing it patch by patch on the Patch Management page.

    14 votes

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  4. In the case of re-purposing a device and changing the name of the device, it would be great if Atera could automatically update the device name in Atera instead of to manually have to update the name.

    10 votes

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  5. The new design sucks. It takes at least one additional click to see information that was visible right away. I like the customization, but I lose time because 80%+ of the stuff I need now takes longer. Please give the option to keep using the old design.

    2 votes

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    2 comments  ·  Devices  ·  Admin →
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  6. Have Task Manager be more of a representation of what you would see on the Desktop computer. It would be nice to have the different tabs, easier searching for the task we need to end, and graphs of hardware usage.

    5 votes

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  7. I love the new fields available under assets. While I understand the difference between Assets and Devices (though they could be combined), I do wish that some of the fields available under Assets were also available for Devices. In particular, Status, Purchase date, Warranty expiration, End user and Location would be very helpful, especially if they were fields included in an a auditor report. Doubly so if End user and Location fields were included in a search. I will often have laptops get passed around from end user to end user. I currently use custom fields to track the assigned…

    4 votes

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  8. We need to be able to change Windows Settings and Control Panel features from Atera. We have many end-users who must have specific settings on their devices. Atera should have this on RMM services. I do not have enough time to write a script for each item every time an end-user requests it.

    8 votes

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  9. Independent of Customer.

    Show all devices connected to a specific folder [ Server ] ...

    3 votes

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  10. I would love to see the Purchase date and Warrenty End date and Warrenty Type fields on device info for better device management.
    Noticed the Asset Preset report and it has what I need, but now I'll have to manually add all computers with their purchase and warrenty information, in order to utilize the feature.
    please make this a possibility

    2 votes

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  11. Being able to find a device by the user logged in.

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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  12. When scheduling a device to restart, the notification to user is way too short and in some cases it goes away immediately.

    I would like to:
    A) set a timer so user can save their work etc
    B) Have an option of custom canned messages or allow for a custom message to be added.

    That way if we need an user to stop using a machine while we work on it they can save their work and be notified.

    3 votes

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  13. Seems like it should just be a basic function so it's weird that it's not already there.

    But, it would be really helpful if there was a counter at the top of the Devices list for customers showing the total number of devices. It's kind of silly to have to run a report just to see how many devices a customer has.

    12 votes

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    1 comment  ·  Devices  ·  Admin →
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  14. Add ESET Endpoint Security and ESET Management Agent option in Software Installation through Chocolatey

    3 votes

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  15. In the add new device - SNMP screen, search the Managing Device field by customer name. We have a LOT of customer and they have a LOT of devices. As it stand now, the only way to navigate through that screen is to scroll down with the side bar or the mouse wheel. Using the keyboard takes you to the first device with that letter, but that can be problematic since the first client has a device named "Server" but I needed to find a client down in the S's...

    2 votes

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  16. It would be great to have the ability to add a logfile to "monitored" devices.
    In that case you could any change (p.e. userrights, diskspace, firmware update, ... ...).
    Just to have a complete overview of the changes that were made during the time on any device.

    1 vote

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  17. Love the new top header with the ability to see phone and adjust info displayed. Thanks

    When we are on a device that is linked to a contact, can we see the contact info at the top? Phone, Title etc.

    1 vote

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    1. SNMP monitoring in dashboard, OID values and what not.
    2. Support for Linux/Fedora based monitoring agent.
    3. SNMP trap receiving.
    4. More control on SNMP settings, polling rate, etc.
    1 vote

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  18. [+] Group ( by Customer )
    - Device 01
    - Device 02
    - Device 03

    1 vote

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  19. Device > Manage > Task Manager
    It would be nice to have a search field at the top, similar to Device > Manage > Software Inventory.

    9 votes

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