Ideas and Feedback

Ideas and Feedback

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  1. if possible, increase the size of the text box under the custom fields Notes ' create notes' in the specific device.

    2 votes

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  2. In the Device information it would be nice to have a geo location visible

    1 vote

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  3. I would like to see the current network connection link speed on the devices screen and also on the Auditor report.

    This would really help trace cable faults where connections have dropped to 10/100mbps, or where old mini-switches have found there way back onto networks!

    Today I discovered a client had recently had 10/100mbps phones installed with there computers now daisy chained onto them!

    1 vote

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  4. subsequently change the type on the device WITHOUT creating the entire device or devices again.

    1 vote

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  5. It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already

    1 vote

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  6. modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera

    1 vote

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  7. The ability to query warranty expiration date, and give a report of machines approaching that warranty expiration date.

    1 vote

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  8. Currently, we are building a system that caters our own report generating system, which requires API, one of the most crucial feature is 'Software Inventory', which allows us to monitors or generates a history of updated software.

    1 vote

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  9. It would be good to allow the creation of 'manual assets', eg. printers, IP CCTV, switches, WAP's, and other devices that don't necessarily have an agent installed, but enough information manually entered to negate the need for things like IT Glue, SI Portal, or Hudu. Would gladly pay extra if it met my needs. Of course the mobile app would need to access this information too (IP's, passwords, documentation etc).

    1 vote

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  10. Currently there is no way to filter off of information like Domain. Not a huge issue, but would be useful to have access to that for the purpose of monitoring domain membership through Atera.

    1 vote

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  11. It would be nice to have a dashboard pane that can be configured to display a grid of key OID values.
    example:
    Device Disk space CPU % Temperature
    Server 1 30000 10% 22C

    I think the SNMP template would need a "display on dashboard" flag for the OIDs as well as the display would need to group by SNMP template so all similar devices are together.

    The same is true for the Devices list - it would be nice to have the option to display key OIDs on the line with the device, i.e. flag "temperature" as a key OID…

    1 vote

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  12. Bulk Add Custom Field Parameters Via CSV Import.
    Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).

    1 vote

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  13. Hi Atera Team, Good Day!

    1.We are using Atera last few months , we have more than 10 support engineer and we need to provide them atera portal access read only the user can only see the option in atera can monitor and can't do anything .

    1. We required Asset management in Atera. we are having 1500 machines like laptop ,Desktop,Macbook,Tablets,Ram,Server,Switch,Router,Firewall.etc

    we need to maintain the asset ,we assigned these to whom and the user are currently working or resigned . how many stocks we have so that we need to maintain. I asked these question in chat box they…

    2 votes

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  14. If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned

    1 vote

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  15. It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.

    1 vote

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  16. Allow tagging of devices to better organize and apply automations rather than manual Folder assignments.

    Tags should be able to be applied both manually and dynamically by rules (.i.e newly added, os version, laptop/desktop/server, days from last boot)

    1 vote

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  17. The new feature that shows that devices have a "reboot required" is good, but has some issues as implemented. Actually, it shows that a reboot is required reading a lot of registry entries, which are not critical. Only a few registry entries show when a reboot is really necessary. On the actual "Devices" view, we keep restarting our computers and they never get out of the "reboot required" status. When I check, some very old and unnecessary entries are still shown in the registry that cause this behavior.

    1 vote

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  18. Please add an Advanced Filter for Uptime so that we can show agents that were last started, for example, 5 days ago. We can then run a Reboot automation task on this filter; this will be a tremendous help to us!

    1 vote

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  19. It would be nice to combine multiple OIDs into 1 monitor line so a single alert can be used for multiple OIDs.
    Example:
    7 OIDs monitor temperature with an "OK" status when things are fine
    1 Monitor would reference all 7 OIDs and if one or more of them change status the monitor would send a single "temperature" issue alert rather than up to 7 individuals.

    1 vote

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  20. It would be nice to also have an "Information" option for monitored OIDs.
    Example:
    Device has serial number and software version information available via OIDs
    Desire is to get an alert when the software version changes or device is replaced with a new serial number.
    This alert does not need to be a warning or critical as it is just housekeeping information. A further idea here is to have the option to aggregate "information" alerts to a single email rather than individual (i.e. an entire building of 10 devices all get software upgrades, be nice to have a single alert…

    1 vote

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