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  1. We need more robust device notes, for example, when viewing a device page it would be nice to leave a trail each time a tech changes something on the device. At least just a multi-line text box where a tech could type a date and some info, like device location, unique device info (this AD server is also the SQL backend), etc.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. Can we please get the last 5 WAN IPs and LAN IPs, and also a note Network last changed on date Xx/yy/zz thank you!

    2 votes

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  3. New device UI: filter by advanced and custom fields

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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  4. Is it possible to have an automatically filled in(when User open a ticket) and specific field containing the device name?

    2 votes

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  5. I would like to tie assets to barcodes or QR codes so when a user scans a particular device with the tablet, it's history (user notes and ticket) will come up.

    2 votes

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  6. It would be great to see under the hardware heading which network adapter is currently active and what the in/out metrics are. Our remote users are instructed to use the ethernet cable we provide but some try to get away with using their wifi connection, which is not robust or reliable enough for our proprietary software.

    2 votes

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  7. the linux terminal display now:

    root@client-server:~$ cd /mnt
    root@client-server:~$

    there's no indication of the working directory ^ and i'd like a display similar to this:

    root@client-server:~# cd /mnt
    root@client-server:/mnt#

    this displays the working directory before i proceed with the next command ^

    2 votes

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  8. it would be nice to have a File Explorer feature in Manage Devices so we can open the File Explorer of a Device and check for files, folders, sizes etc without the need of connecting remotely. We should have the ability to take actions like deletion, rename etc such as the common windows file explorer.

    3 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. add realtime location feature integration with google map

    3 votes

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  10. Would like to suggest when delete the device prompt asking to key credentials 1 more time to confirm delete it.

    Current only have option prompt NO \ YES when delete the device , but some how wrongly click for human error. recommended add the 1 more layer when delete the device prompt key the Atera login password to double confirm remove it.

    3 votes

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  11. I would like a deeper dive with the metrics that are shown in the devices tab, along with the ability to go even further with in-depth monitoring to put on the main page/ dashboard, like the advanced reports. the best idea i can think of and i believe it might be wishful thinking but would be "HW Monitor Pro" integrate into the portal. every device gets the install, can look at either a master list with all the devices that have it installed or when going to the devices page. Have it automatically record and store up to "X" amount…

    3 votes

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  12. From within a Customer Devices list, please add Edit Relations button. We have numerous devices in the Unassigned folder, it would be helpful if we could folder them directly from this screen.

    1 vote

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  13. I would like to see info on the screen that is plugged into the device.
    Details like:
    Vendor
    Serial Number
    etc

    2 votes

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  14. I think there should be a button that force refresh on the Available Patches.

    We have a script that force windows updates, and once most of our devices are updated, we need to one by one, manually click on the 'Available Patches' 'manage' button, and once the interface opens, click to manually refresh it.

    This all process could be avoided, if we could select the list of devices we want to 'refresh' and then a refresh button to force the refresh on them.

    As some devices are just listed on the Devices list, but had been there without any refresh…

    1 vote

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  15. Application as a Service to include Kubernetes as a service directly from the Atera console

    1 vote

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  16. Set up an integration with Apple Business Manager to automatically integrate our Apple devices (MacOS, iOS etc...) into Atera

    15 votes

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  17. Need to see who the device is assigned to as a column in that column that would be really nice to have

    2 votes

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  18. it is incredibly tedious to have to assign users to devices individually, during initial deployment of 500 users this is a killer but more over having to do this on per new device ingested lack imagination surrounding automation.

    If AD has been synced why not use this data to help link devices.

    2 votes

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  19. Allow admin to set the AnyDesk to set an attained or unattained connection option for different sites or groups. instead of a universal setting for the whole company. The idea is to allow you unattained access to the server farm but also need attaining mode for any user computers.

    1 vote

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  20. It would be very helpful to either be able to hide Hardware Driver Updates from showing in the available updates count OR create a separate column only listing Hardware Driver Updates. The two are completely separate and each have their own importance. It's confusing after a patch automation run to see a number showing as if you still have missing patches on a device. Then you click in to the device to see it's all hardware driver stuff. I would like to see software and hardware separated into different columns / categories as it relates to patching. Thank you for…

    56 votes

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