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  1. If a reboot is scheduled, it is not possible to see if a reboot is scheduled or when the reboot will happen. It would be helpful if the devices-view could show the date and time of the scheduled reboot. Maybe the "reboot required"-column could change to date/time if a reboot is scheduled. Or an additional column with date /time of the scheduled reboot could be added to the view?

    13 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. Enhance our monitoring capabilities by introducing a new feature similar to ActivTrak, which allows for advanced productivity tracking and the identification of suspicious activity on monitored computers.

    We kindly request that Atera consider adding a feature that would enable us to:

    1. Monitor Productivity: The new feature should provide insights into how employees are utilizing their time on company devices. This would include tracking application usage, website visits, and active/idle time, allowing us to identify potential areas of improvement in our workflows and employee productivity.

    2. Capture Screenshots: To ensure transparency and security, the feature should include the ability to capture periodic…

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. The ability to remotely manage wifi networks. Including the ability to add a network name and password to a device for users who travel to different locations.

    9 votes

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    0 comments  ·  Devices  ·  Admin →
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  4. Currently there is no option to create schedules where devices automatically go into, and out of, maintenance mode where no alerts are generated. This would be extremely useful as we have regular patching windows, client requested maintenance windows, etc where we need to make sure that no alerts are created. Thank you.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,173 votes

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    Planned  ·  84 comments  ·  Devices  ·  Admin →
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  6. Seems like it should just be a basic function so it's weird that it's not already there.

    But, it would be really helpful if there was a counter at the top of the Devices list for customers showing the total number of devices. It's kind of silly to have to run a report just to see how many devices a customer has.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. Change/Edit the Ping intervals and Alert intervals of Generic added and monitored Devices.

    It takes about 2 to 4 minutes for the atera dashboard to show that a Monitored Generic device has gone online and I see in the documentation that the default Ping intervals is 120 seconds. Please add the option to change that value aswell as the allert intervals

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  8. It would great to have rules for devices to be auto removed from the RMM after X days/months of Inactivity

    2 votes

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  9. I'm currently evaluating Atera as a potential replacement for our existing help desk, which is lacking a really good asset management system. What I'm specifically needing is a better way to all of our assets as they come in the door and leave our environment for use. Ideally, the application would allow us to print labels in a variety of sizes for different devices and equipment, scan QR codes to checkin and checkout equipment (reserve equipment on the spot), complete maintenance surveys and allow users to take photos of equipment through the mobile app, and if I'm being a little…

    3 votes

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  10. s there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. Device > Manage > Task Manager
    It would be nice to have a search field at the top, similar to Device > Manage > Software Inventory.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  12. Add directory statistics like WINDIRSTAT for disk space management. We need to be able to quickly visualize and identify folders and the amounts of data they are consuming. This can easily be accomplished by integrating a feature similar to WINDIRSTAT https://windirstat.net/

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. Allow the possibility to list software on a targeted list of devices or folders

    2 votes

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  14. it would be nice to have LAPTOP as device type, since you have issued threshold for laptops

    5 votes

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  15. Advanced Filters has option for "contains". It would be nice if we were able to put in a list of items instead of only one item.

    Example: Identify Old Processors with i5-3 to i5-7.
    5 seperate "contains" filters seperated by "or" operator

    Idealy:
    One "contains" with "i5-3, i5-4, i5-5, i5-6, i5-7"

    This would make advanced filtering much more powerful! We are currently limited to only 5 "or" Operations.

    2 votes

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  16. It would be nice to have the ability to review files on an agent applied device and then also have the ability to delete files. The feature should be available without having to remote into the agent.

    2 votes

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  17. If you can, please create a dedicated tab under the agent's section to display all the actions or commands performed on it from the Atera cloud, including software installations, script running, automatic update scans, installation start and completion, and results.technician actions ...etc

    2 votes

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  18. We should have a dedicated tab under agents to show actions taken on agents such as software installation, script running on agent, automatic update scan and installation start and complete and result. etc

    2 votes

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  19. A scheduled shut down initiated within the ATERA Console cannot be canceled. The task is not stored in the hosts scheduled tasks. It is stored in ATERA but neither viewable or manageable. Something like a scheduled shutdown has urgently to be managed.

    2 votes

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  20. Rather than have a particular Device assigned to each user it would be extremely handy to have a Device jump list for the entire customer along the right hand side whilst in the ticket rather than then having to click on Customer > Devices and then find the Device that is relevant to that ticket as not always the case the user has a problem with the device that is assigned to them.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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