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  1. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    1,143 votes

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    Under Review  ·  40 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  2. OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

    Scenario: Add the IP of an HP switch and then choose the correct template.

    664 votes

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    Planned  ·  11 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  3. There's sometimes a need to restart servers out of hours. Would be good to schedule a restart out of hours without having to setup a one-time IT Automation profile. That is, on the restart option, have a box to select a date/time to do the restart (or now).

    213 votes

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    6 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. For some strange reason software inventory only works when a machine is online, yet the information is already in your database but you cannot report on an individual offline asset.

    If a machine breaks and is replaced by another asset, we need to know what software was installed on the machine before it broke.

    161 votes

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    Planned  ·  8 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  5. The ability to sort devices alphabetically.

    75 votes

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    2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Perform remote desktop support if the Technician's operating system is Linux

    68 votes

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    7 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. We absolutely need a Generic Asset Management feature that allows support for iOS devices (iPad/iPhone etc) since the Generic device feature is not suitable. Remote support would be great as well but not a necessity.

    13 votes

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    0 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  8. When looking at the devices for a customer it would be nice to see their local IP address to compare across all devices, easier to quickly check the server IP or a workstation IP to compare info

    56 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. A new feature was recently released that allows us to see agents requiring a reboot. There is no way to reboot them all.

    It would be great if:

    1) We could use Patch search and deploy to install patches and have an option in there to reboot the agent after successful install
    2) We could select ALL agents requiring a reboot and reboot them instead of individually

    13 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I would like the possibillity to sort devices (For instance on last accessed date, Availabillity, number of alerts, etc..).

    16 votes

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    3 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. There is the option to get alarm notifications based on temperatures right now.
    However, there is no realtime display for the temperature (like for CPU and memory usage).
    It would be neat to see past data, too.

    11 votes

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    0 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  12. It would significantly help customers if the system was able to print Asset Tag Labels, including a QR code that if scanned it opens a new ticket for that asset, under the associated user.

    39 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. SNMP monitoring,

    We monitor all DiskUsage / Memory, CPU, Network bandwidth Usage type OIDs on servers / switches / routor or any other SNMP device.

    It would be very relevant to allow the activation or not of a historical graph of each supervised OID in order to be able to do troubleshooting or proactive supervision

    Current SNMP monitoring is so incomplete without this essential functionality !!! We would like have some graph same as prtg/nagios/NMP/graphana/ or other

    3 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  14. To be able to see under Customer > Devices, if there are any devices that idle (have not been used for X amount of minutes for example).

    38 votes

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    2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.

    36 votes

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    2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. NinjaOne (formerly NinjaRMM) has a feature called Activity Stream which shows all of the relevant events for a device on the device page. It would be really great to have something similar in Atera.

    I'd like to be able to see a history of alerts, scripts run on the endpoint, date added, date retired, user login/logoff, reboots (or shutdown/start events), apps installed/updated, patches applied, and any other metrics relevant to RMM.

    6 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Bulk Add Custom Field Parameters Via CSV Import.
    Currently, when a new custom field is created, that field has to be filled out one device at a time by browsing to each device page. This takes way too much time. It would be much easier to be able to export a device list with the custom field(s) as a column in a CSV and then fill out the CSV and import to update the devices' customer field(s).

    2 votes

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    1 comment  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Select ALL devices at once
    To add profiles/software bundles, alert thresholds, etc.

    When you use the checkbox to select all devices, the UI only selects the 20 currently showing devices instead of ALL devices.

    I would like to select ALL devices without endless scrolling down to show all devices and then scroll back up again, to check the box and push a change at once.

    28 votes

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    Under Review  ·  2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  19. if possible, increase the size of the text box under the custom fields Notes ' create notes' in the specific device.

    2 votes

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    0 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  20. When clicking on a device and viewing the device info it would be nice to see a screenshot of the end users active desktop.

    28 votes

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    2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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