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  1. It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.

    It seems like a essential feature for this software to be able to have an inventory of a client

    327 votes

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    4 comments  ·  Reports  ·  Admin →
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  2. Report to show computers that do not meet the requirements for Windows 11

    238 votes

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    5 comments  ·  Reports  ·  Admin →
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    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

  3. Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage

    239 votes

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    7 comments  ·  Reports  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. It would be nice to sort time entries by date (either ascending or descending) on the Timesheet Report utility so that they appear chronological and independent of the ticket grouping.

    4 votes

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  5. The ability to see warranty information on devices.

    95 votes

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  6. Ability to apply company branding to reports that get sent to clients via scheduled advanced reports.

    Also the ability to change the email address that the report is sent from.

    3 votes

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  7. It would be nice to view time entries based on the day worked, rather just the day the ticket was entered or resolved. There has been times where I get busy and can't enter time. Going back and looking at the current time sheet reports, to make sure all time worked has been billed, is very time consuming. If there was a way to run a report based on a week or month, but being able to sort or view it by the date the time was worked, would help this greatly.

    2 votes

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  8. Add custom fields on advanced reports

    27 votes

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  9. IT Automation Feedback - Detailed Information in the Report. We would like to see which devices (device name and customer) have successfully completed the process and which ones have not. For those with errors, it would be beneficial to know what type of error occurred.

    3 votes

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  10. We would like a report from the Windows patches which would send us a proper monthly report by email.
    Preferably in a structured Excel worksheet without graphics.
    Which we can also set more specifically regarding the device and the customer.

    1 vote

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  11. Please add the "Status" field to the Time Sheet Report. This helps us to more quickly determine why a ticket hasn't been resolved yet.

    1 vote

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  12. It appears there is no way to create a custom report and have it pull the in progress status.

    Example: I have created a weekly report to run on all tickets per technician and it will allow me to pull every status with the exception of "In Progress". Please add this ability.

    1 vote

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  13. By definition, a report is a document within which there can be various objects (log entries, technical sessions, how many computers of a particular customer have been updated, etc.)

    An audit log is a tool that can be used to identify when and what a technician did, when and what the agent did, when and what went wrong...

    Currently in Atera this is messy and not very usable for identifying problems. For example, if I analyze feedback on patches and automation (in which for example I update a software) I see that on some agents it was performed correctly but…

    2 votes

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  14. I think it would be nice if we could get a better Report View when running scripts across an entire client. I'd like to see the results by each device without having to click into information on each one.

    2 votes

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  15. To be able to report and review these analytics:
    clickstream Analysis
    Session Tracking
    User Authentication (Logons and logoffs)

    Monitor metrics such as page views, unique visitors, time spent on pages, and search queries within the knowledge base. Identify signals that indicate self-service behavior, such as repeated visits to specific knowledge base articles or extensive time spent on troubleshooting guides.

    1 vote

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  16. Software inventory, It would be a great feature to mass select and install or uninstall software within the software inventory. just like we can deploy patches within patch search and deploy.

    7 votes

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  17. I would be great to have the ability to create a folder containing all devices within a report. There are times where a folder is needed to easily run scripts, set policies, etc. It would also be beneficial to assign devices multiple folders/groups for this reason.

    1 vote

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  18. Enhance the Patches Status Summary report by display patch names alongside individual devices.

    1 vote

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  19. Send Patch Status Summary report or any other scheduled report as a PDF file attachment in the email.
    .

    1 vote

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  20. Multiple customer's selection option in Reports:

    There should be option to select multiple customer's while generating Auditor Report ( Classic Reports --> Auditor Reports --> Generate Reports and Schedule Reports -->)

    1 vote

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