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295 results found

  1. Add the new BitLocker feature to the Auditor report so we can report on which devices have BitLocker turned on/off

    579 votes

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    7 comments  ·  Reports  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  2. Report to show computers that do not meet the requirements for Windows 11

    76 votes

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  3. It would be great to be able to generate a report that shows all the computers under a client and show at the same time all the hardware information including operating system, cpu, ram amount, hard drive or ssd on the same page.

    It seems like a essential feature for this software to be able to have an inventory of a client

    28 votes

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  4. Hello, it would be good if we could run a report to collect the battery health of all devices for all customers.... or at least set an Alert or Warning up if a battery falls below a certain percentage

    200 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. The ability to see warranty information on devices.

    74 votes

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  6. Add custom fields on advanced reports

    15 votes

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  7. Software inventory, It would be a great feature to mass select and install or uninstall software within the software inventory. just like we can deploy patches within patch search and deploy.

    4 votes

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  8. Ability to remove some columns and information from classic reports

    4 votes

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  9. Nothing privacy breaking or intrusive but the ability to see where and when a user logged in and when they logged out showing some basic level of activity. If you have to do forensics or look for trouble on all users computers this would be really helpful. Also if you have to prove for some reason a person was logged in you can run a report.

    2 votes

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  10. A report or a additional choice to the Software Inventory report, I love that I can see everyone with a piece of software installed, but I would love to see a report of people MISSING software. I think the software Inventory is great for this just needs to be adjusted to allow for both.

    6 votes

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  11. At the moment, the Atera UI shows us that a machine requires a reboot, but without running a command against each machine, it is not possible to identify if they require a reboot directly with the API. This would be a very useful feature for the purpose of patching and reporting.

    8 votes

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  12. Allow bulk exporting of all clients bitlocker keys in the reports function. This way we can add the keys to our external DMS instead of having to manually copy/paste them from Atera.

    2 votes

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  13. Need information on report on when a device was last rebooted, disconnected and powered on

    2 votes

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  14. We want to easily provide clients with a single report giving them a full overview of their environment

    Thus being able to consolidate reports such as
    Periodic Report with the Timesheet & Patch summary report, being in a position where you can provide clients with a single overview showing them - Overview, Patch Status, Ticket Status, Ticket Ratings.

    COSMETICS
    We would like to be able to have a "Cover Page" on our reports
    Further to this we would like to be able to add a description for the various sections eg. Tickets Rated "This is the feedback received from your…

    5 votes

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  15. I would like the ability to view profitability as a whole, not just per customer. I would have to run the report per customer than add all those figures up. That feels tedious. Having a report that can add all those numbers up and show me total profitability for the year would be extremely helpful.

    1 vote

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  16. A generic monthly service desk report would be amazing to provide to clients every month which shows the number of tickets received, pending, resolved and outstanding. the SLA for the month, patch report. most popular ticket categories and their next level sub cat. top, say 10, alerts. and maybe a user list (so they can confirm the correct amount) - just a generic of the most popular items to deliver to a client in a monthly service desk meeting - and one we can send to them

    1 vote

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  17. report - software inventory - devices without / missing software filter

    13 votes

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  18. Software Inventory of All Software Across All Endpoints. I would like a report that gives me a full software inventory of all software packages installed on all endpoints, identified by device name, and exported as a .CSV. So I can use Excel to examine software counts, endpoints that don't have a certain software package, etc.

    1 vote

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  19. Ability to generate individual work order summary per ticket

    We would like to have a "work order" generated per ticket so that we can send it to the client along with the bill for service. currently, we have to manually type these up in a document and reference ticket#, client name, requestor name, and enter all work details (that would be populated by the time entry notes)

    Recommend a work order reports customizer similar to the one used for customizing email templates. Ability to generate a work order for each time entry in a given date range and have it…

    4 votes

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  20. When Scheduled Reports are send, for Patch Status Summaries, the report is always send with subject: "Your Atera 'Patch Status Summary' report is here". But, when for instance you have several packages, Basic, Intermediate and Expert, and based on this the reporting should be different, we can only see the actual setting it's send for, when opening the report. We should see the name in the email, to distinguish it easier.

    1 vote

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