Ideas and Feedback

Ideas and Feedback

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  1. I would like to see the current network connection link speed on the devices screen and also on the Auditor report.

    This would really help trace cable faults where connections have dropped to 10/100mbps, or where old mini-switches have found there way back onto networks!

    Today I discovered a client had recently had 10/100mbps phones installed with there computers now daisy chained onto them!

    1 vote

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  2. subsequently change the type on the device WITHOUT creating the entire device or devices again.

    1 vote

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  3. Spare slots. Type of Memory, would be really handy when looking to upgrade to see at a glance what type of memory it is, ie DDR4, clock speed etc so can easily order a ew stick of RAM

    6 votes

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  4. It will be great if we can add printer, network devices, etc.. to the portal with live status. Please comment if we have that option already

    1 vote

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  5. modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera

    1 vote

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  6. Within Atera it asks that we define the business Public IP. What would be nice is to view if a user is working at the office or remotely when looking at devices under the customer name.
    One could have a simple reference point to the Public IP that is defined and display a "true statement" if the user is at the office or remotely.

    19 votes

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. The ability to query warranty expiration date, and give a report of machines approaching that warranty expiration date.

    1 vote

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  8. Remove unwanted info, change info, remove boxy outline, create an option for "LIST". Currently in full screen I can only see 7 devices. It would be nice to have a clean list sortable by "customer" or "OS" or a myriad of other useful things. Ability to collapse "views"

    2 votes

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  9. Currently, we are building a system that caters our own report generating system, which requires API, one of the most crucial feature is 'Software Inventory', which allows us to monitors or generates a history of updated software.

    1 vote

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  10. If we can broadcast message to specific client, we can remind them to leave their computer on over night so scheduled update would be run. Or if there is a scam email being send to everyone in the organization, we could let them know to delete the message. As Atera agent already installed on all the machines, pushing a pop up message would help to reach many users quickly.

    17 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. It would be good to allow the creation of 'manual assets', eg. printers, IP CCTV, switches, WAP's, and other devices that don't necessarily have an agent installed, but enough information manually entered to negate the need for things like IT Glue, SI Portal, or Hudu. Would gladly pay extra if it met my needs. Of course the mobile app would need to access this information too (IP's, passwords, documentation etc).

    1 vote

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  12. A patch that is 15GB large, won't be installed on a server, with only 13GB of free space. And there are no alarms about it won't be installed.

    So the feature request is to be able to create an alarm, when there are a patch not being installed because of lack of free space on the device.

    16 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. Currently there is no way to filter off of information like Domain. Not a huge issue, but would be useful to have access to that for the purpose of monitoring domain membership through Atera.

    1 vote

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  14. It would be nice to have a dashboard pane that can be configured to display a grid of key OID values.
    example:
    Device Disk space CPU % Temperature
    Server 1 30000 10% 22C

    I think the SNMP template would need a "display on dashboard" flag for the OIDs as well as the display would need to group by SNMP template so all similar devices are together.

    The same is true for the Devices list - it would be nice to have the option to display key OIDs on the line with the device, i.e. flag "temperature" as a key OID…

    1 vote

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  15. Hi support,

    in Device SNMP type it could be useful to have OID ordered by A-Z instead of randomized.

    12 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Need to be able to archive or retire a customer.

    3 votes

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  17. Need ability to be able to have available patches that have been set as excluded to NOT show in the "Available Patches" manage count. For example, if there's only one patch required for a device and it's set to "excluded" then the count would be zero and no "Manage (x)" would appear.

    11 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. When we go to access terminal for a command line for windows device, it would be nice if it was ran by the root or it could be run as the currently logged in user.

    2 votes

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  19. If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned

    1 vote

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  20. It would be fantastic to be able to change the sensitivity of the availability monitoring, we get alot of false alerts that servers have gone off-line. Having the option to generate an alert after 2 (or more) consecutive failures would be awesome.

    13 votes

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    2 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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