Tickets for device on the device page
Have a pane to show all the tickets of the device on the device page. That way everything is there, links to remote access, device metrics, activity log (and all the tickets associated with the device).
6
votes
Erik Rhine
shared this idea
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Ryan Kirkpatrick - IT Helpdesk
commented
Just being able to see all tickets relating to that device would be a great addition for trend analysis and hardware reviews
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abigael abigael
commented
See all tickets related to the device, under the device.