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Settings and activity

11 results found

  1. User Permissions in Admin Section

    38 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  2. See all tickets related to the device, under the device.

    4 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk commented  · 

    Just being able to see all tickets relating to that device would be a great addition for trend analysis and hardware reviews

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  3. Improved Customized Dashboard

    1,512 votes

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    Under Review  ·  48 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  4. dashboard

    113 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  5. Desktop notifications

    93 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  6. Report PDF to e-mail

    7 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  7. Email technician when they have been @ tagged on an internal note of a ticket

    189 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  8. IP based restrictions for technician’s login for Remote Office.

    2 votes

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    1 comment  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk commented  · 

    The ability to restrict our office based technicians while allowing our site technicians/management to access atera from anywhere is something that we could really utilise

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  9. remove technician

    21 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  10. Free Dashboard Account

    591 votes

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    6 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  11. Live screenshot of device to see user activity

    262 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Ryan Kirkpatrick - IT Helpdesk supported this idea  ·