Skip to content
← Got a new feature idea? Share it!

Settings and activity

9 results found

  1. See all tickets related to the device, under the device.

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Ryan Kirkpatrick - IT Helpdesk commented  · 

    Just being able to see all tickets relating to that device would be a great addition for trend analysis and hardware reviews

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  2. Improved Customized Dashboard

    1,559 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  3. Desktop notifications

    97 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  4. Report PDF to e-mail

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  5. Email technician when they have been @ tagged on an internal note of a ticket

    323 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  6. IP based restrictions for technician’s login for Remote Office.

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Ryan Kirkpatrick - IT Helpdesk commented  · 

    The ability to restrict our office based technicians while allowing our site technicians/management to access atera from anywhere is something that we could really utilise

    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  7. Add ability to remove technicians

    127 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    7 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  8. Free Dashboard Account

    920 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  · 

  9. Live screenshot of device to see user activity

    414 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    9 comments  ·  Ideas and Feedback » Agent  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Ryan Kirkpatrick - IT Helpdesk supported this idea  ·