Desktop notifications
I would be great, if it were possible to receive desktop notiifcations upon ticket updates, alerts etc.
Maybe by implementing push notifications for the browser?
92
votes
Nicky Mogensen
shared this idea
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Alan Silvester commented
Yes, I've always thought it odd that you can have sound alerts for alerts but not when a customer contacts you!
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Peter D commented
I find Atera almost useless without this. No notification or sounds. The site logs me out every 30 minutes and ticket updates are missed. As a "web-based" helpdesk platform it's terrible.