Settings and activity

31 results found

1. Central Signature for all employees

   8 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Alan Silvester commented  ·  Jan 2, 2025  ·  Edit…  ·  Delete…

   I'd like a central signature template that was added to all sent e-mails with our company logo and contact details.

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   Alan Silvester supported this idea  ·  Mar 15, 2024

2. Bitlocker Key in App

   10 votes

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   1 comment  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Alan Silvester commented  ·  Oct 17, 2024  ·  Edit…  ·  Delete…

   Yes, this would be extremely useful when out onsite.

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   Alan Silvester supported this idea  ·  Oct 17, 2024

3. HTML Editor for email signature

   9 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Mar 15, 2024

4. Free Dashboard Account

   920 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Mar 15, 2024

5. MS Office Updates

   772 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Mar 15, 2024

6. Ubiquiti Integration

   928 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Mar 15, 2024

7. delete all ticket and alert

   4 votes

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   0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Aug 5, 2023

8. set time out for repeating alerts

   18 votes

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   1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Aug 5, 2023

9. Auto resolve eventlog alerts

   46 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Alan Silvester supported this idea  ·  Aug 5, 2023

10. alerts

    7 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 5, 2023

11. Automatic Cleanup of Alerts

    18 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 5, 2023

12. Alert statuses and repetitive reminders

    73 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

13. Sound Alerts

    8 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

14. RAID Monitoring for servers

    378 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

15. Ability to choose which alert will open a ticket

    12 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

16. Notes under customers

    31 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

17. Open images in an additional tab browser instead of downloading.

    13 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  Aug 3, 2023

18. Create a Vendor Module

    13 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
    How important is this to you?

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    Alan Silvester supported this idea  ·  Aug 3, 2023

19. Desktop notifications

    98 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Alan Silvester commented  ·  May 10, 2023  ·  Edit…  ·  Delete…

    Yes, I've always thought it odd that you can have sound alerts for alerts but not when a customer contacts you!

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    Alan Silvester supported this idea  ·  May 10, 2023

20. Alert when agent uninstalled

    1,482 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Alan Silvester supported this idea  ·  May 10, 2023