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  1. I am unsure why you can preview in Customers but not in Devices. I am able to preview pictures in Customers but the same attachments in Devices cannot be previewed. They have to be downloaded first. There should be the ability to preview the most common types of files for any attachments across all of Atera or at least Devices. Thank you.

    2 votes

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  2. Have the option to run a Patch Management and IT Automation profile on an individual device on the devices page. The same way you run a script but have the option to run an Automation profile.

    2 votes

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  3. Device filters can search for isntalled software, software inventory shows installation date. Please add a filter option to filter installed software by installation date, all necessary data is already there!

    1 vote

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  4. Regarding the "Devices" view, under Filters > Advanced Filters, we’d like to have an additional option in the dropdown for "is in", allowing us to provide a comma-separated list of terms to filter the result set we need.

    This functionality becomes especially useful when we require more granular control, as is often the case in administrative tasks. We frequently reach a point where we need to generate very specific lists in order to assign tasks to devices in a more targeted way.

    A good example is when assigning Automation Profiles. If we need to do this on a per-agent basis,…

    1 vote

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  5. I'd like to suggest an improvement for the Customer > Devices view. It would be very helpful if the "Private IP" address could be added as an optional column via the "Edit Columns" feature. Currently, this information isn't available in the list view, and having quick access to it would streamline diagnostics and device management.

    2 votes

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  6. Currently, Atera software audit feature can show devices that have a specific software installed, but it does not filter devices that do not have the software installed. It would be beneficial to have a feature that filters devices lacking a specific software.

    1 vote

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  7. It would be very helpful to have the ability to assign a device folder to a department. That way when we browse to a department we have a list of all devices that are currently associated with it. I know that you can assign a device to a user to achieve a similar effect, but that doesn't cover a few use cases like some users having multiple devices, devices that are used by multiple users, or public devices that are not associated to any specific user.

    1 vote

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  8. The system provides real-time information on the current users who are logged in, allowing for easy monitoring of active sessions. Additionally, it tracks periods of inactivity, notifying administrators if there has been no user activity for a certain amount of time. This feature helps ensure that any idle sessions can be promptly addressed, improving security and system efficiency.

    1 vote

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  9. Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.

    We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.

    1 vote

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  10. Filtering for devices by Disk Type doesn't seem to be an option - We can sort by size, free space, model, bitlocker status, but not by disk type.

    We still have some spinning rust and are upgrading them as we find them. I would LOVE to filter out the device list by systems that need an upgrade.

    2 votes

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  11. It would be great to let the search bar index the custom fields of devices. We have Notes and other custom fileds that help us identify some devices. It would be great if we could quickly find them through the custom field values.

    1 vote

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  12. The new design sucks. It takes at least one additional click to see information that was visible right away. I like the customization, but I lose time because 80%+ of the stuff I need now takes longer. Please give the option to keep using the old design.

    3 votes

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    2 comments  ·  Devices  ·  Admin →
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  13. It would be great to have the ability to add a logfile to "monitored" devices.
    In that case you could any change (p.e. userrights, diskspace, firmware update, ... ...).
    Just to have a complete overview of the changes that were made during the time on any device.

    1 vote

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  14. I would love to see the Purchase date and Warrenty End date and Warrenty Type fields on device info for better device management.
    Noticed the Asset Preset report and it has what I need, but now I'll have to manually add all computers with their purchase and warrenty information, in order to utilize the feature.
    please make this a possibility

    5 votes

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  15. Love the new top header with the ability to see phone and adjust info displayed. Thanks

    When we are on a device that is linked to a contact, can we see the contact info at the top? Phone, Title etc.

    3 votes

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    1. SNMP monitoring in dashboard, OID values and what not.
    2. Support for Linux/Fedora based monitoring agent.
    3. SNMP trap receiving.
    4. More control on SNMP settings, polling rate, etc.
    1 vote

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  16. Independent of Customer.

    Show all devices connected to a specific folder [ Server ] ...

    4 votes

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  17. [+] Group ( by Customer )
    - Device 01
    - Device 02
    - Device 03

    1 vote

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  18. An approval process within the Atera tenants should be put into place for a newly added device after an Atera agent has been installed onto a machine for addtional security. This to avoid "rouge devices being added to tenant.

    20 votes

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  19. In the case of re-purposing a device and changing the name of the device, it would be great if Atera could automatically update the device name in Atera instead of to manually have to update the name.

    45 votes

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