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125 results found

  1. Updating the dashboard to be fully customizable and tailored to individual preferences.

    1,496 votes

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    Under Review  ·  47 comments  ·  Dashboard  ·  Admin →
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  2. Add the ability to login to a dashboard account for media walls in offices etc so the whole room can view the core dashboard data continuously.

    It's V expensive to pay for an account in full for this option when all we need is the dashboard showing on a big screen for visibility.

    512 votes

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    6 comments  ·  Dashboard  ·  Admin →
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  3. I'd like to be able to display the dashboard on a large TV in the office - with alerts, ticket count and technicians' performance - ideally via a custom URL - something that does not require an engineer license and not have access to helpdesk, scripts or device management.

    139 votes

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    10 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. 94 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  5. Currently, we have our IT office hosting a few TVs showing uptime reports and such. Having an option to create a link to the Atera dashboard without sign-in (without write access of course) would be a great idea for a quick glance to see if any devices are down.

    46 votes

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  6. Need to be able to see a "Patch Dashboard" where you can see the patches & clients in one view and can apply patches. Going into the "Band-Aid" on each machine really isn't a practical approach.

    43 votes

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    3 comments  ·  Dashboard  ·  Admin →
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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  7. See in the dashboard of each computer if Webroot or Bitdefender is installed with icons

    30 votes

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    0 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. It would be a great feature to allow us to move back to a previous page. Let say you're in the customer view/page and you have selected the wrong customer. Currently you'll need to select on the main option Customer on the side bar to view your list of customers to start over. Whereas if you have a button to move back, it convenient to go to the previous page.

    27 votes

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    2 comments  ·  Dashboard  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  9. View mapped drives in the Drive section of dashboard.

    26 votes

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    0 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  10. A configurable page that can contain customized views, to allow information such as unassigned tickets to be seen on a central screen in the office as well as other information such as alerts.

    21 votes

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    0 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. Avery time we install PC agent we get notification about it, but after few hours or next day we don't have ability to see all notifications. We need notification history to go back at least 1 week.

    20 votes

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    2 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Ability to put Atera's dashboard/ticket board on a screen without having to purchase a license for it. Would need to autorefresh too

    19 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  13. Since it is quite difficult for us to manually refresh the Atera ticket management website each time we want to see the most recent ticket modifications, it would be a huge improvement if this happened automatically. This would also reduce response times.

    19 votes

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    2 comments  ·  Dashboard  ·  Admin →
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  14. If you import a large SNMP template and want to delete unnecessary OID's, you have to delete one by one, confirming the 'yes' prompt every OID.

    Add checkboxes so that you can select multiple OID's and perform actions (eg; delete) in bulk.

    17 votes

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    1 comment  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. When i view the customer list, the buttons are too large, it would be nice to be able to list my customers all on one page, instead of having to scroll to find the one i want.

    17 votes

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    0 comments  ·  Dashboard  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Automatic Cleanup of alerts:
    It could be usefull for an MSP to have a possibility to schedule automatic cleanups of alerts based on specific filters.
    An example:
    delete all alerts with severity XY of customer XYZ that are older than x months.

    This will help to have a smaller list of alerts.

    15 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  17. Have the ability to add a task list to the dashboard to improve productivity and not forget anything. Why not also a customer-to-manufacturer recall.

    15 votes

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    1 comment  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. It's quite frustrating for a technician not to be able to open Atera on more than one workstation simultaneously. It would be nice to be able to open Atera on at least two workstations in one session, without having to disconnect from the first one each time. Let me explain: I have to go from my office workstation to my workstation in the workshop several times a day, and each time I have to close the first workstation for Atera to work properly, then reopen it when I come back.

    14 votes

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  19. 12 votes

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    0 comments  ·  Dashboard  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. The dashboard should be able to more customizable, not just have checkboxes for predetermined widgets. Should be able to add any view already in Atera, such as device views, ticket views, etc. So you could also have a ticket widget that is a breakdown per customer, devices per customer, devices in a patched, not patched status etc.

    11 votes

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