Settings and activity
10 results found
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88 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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137 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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AdminProduct Team
(Product Team, Atera)
commented
Hi all- could you please let us know what do you need regarding printer management?
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1,578 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hi all, we have released a new option to prevent agent uninstallation by the end user.
You can see more information under the agent installation KB: https://support.atera.com/hc/en-us/articles/360015643914
Please let us know if this is helpful and meets your needs.
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25 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hi there, this option is available in Atera. You can define retired devices under admin-> settings and then filter retired devices on the devices page.
Please view our knowledge base for more information: https://support.atera.com/hc/en-us/articles/360024233874-Define-a-retired-device -
29 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hi all, we have added support for paying with Paypal for new customers and during this quarter are working to allow changing your payment method.
We're also planning to add additional payment methods down the line.
I'd be happy to hear from you all about your needs, which payment methods you would prefer and why.
Feel free to email me at yasmin@atera.com.
Also, if any of you have any questions about our supported payment types, or need of any assistance please reach out to our support team directly via live chat or email support@atera.com -
18 votes
Hey, thanks for posting your feedback!
Adding manual tags is available, please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/360011044199-Use-Ticket-Tags-#h_01FCB81V2DYEAP6ZYZJGNW56SW
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13 votesAdminProduct Team
(Product Team, Atera)
shared this idea
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320 votes
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hey,
Thanks for the great ideas. We are currently working on increasing our patching capabilities, including some of the ideas you've listed.
Regarding software updates, we currently update a list of commonly used software regardless of their installation method. For more information please refer to the knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-Software-Patching-Via-Chocolatey-and-Homebrew-
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32 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hey,
Thanks for your feedback.
You currently can install ad-hoc patches on a device by heading to the device console-> Manage-> Patch Management.Please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/215951527-Install-a-Patch
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223 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment AdminProduct Team
(Product Team, Atera)
commented
Hey,
Thanks for the idea!
You can silently uninstall software from a device under Manage-> Software Inventory.Please check out this knowledge base article for more information:
https://support.atera.com/hc/en-us/articles/217571358-Live-Manage-Software-Inventory-Uninstall-Software-
Hi, we'd be happy to understand more about this request. As we currently have the script output when running scripts on a device manually or through automation profiles.
Please let us know below!