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  1. 576 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hi there, I see many of you have voted for this feature and we'd love to understand the use case.
    If you receive an alert that a device hasn't restarted in X time would you restart it or schedule a restart? Is this something you would like to get a push alert about or be able to filter these devices on demand using the advanced filters on the devices page?

  2. 126 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hi all- could you please let us know what do you need regarding printer management?

  3. 1,512 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hi all, we have released a new option to prevent agent uninstallation by the end user.

    You can see more information under the agent installation KB: https://support.atera.com/hc/en-us/articles/360015643914

    Please let us know if this is helpful and meets your needs.

  4. 23 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hi there, this option is available in Atera. You can define retired devices under admin-> settings and then filter retired devices on the devices page.
    Please view our knowledge base for more information: https://support.atera.com/hc/en-us/articles/360024233874-Define-a-retired-device

  5. 27 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hi all, we have added support for paying with Paypal for new customers and during this quarter are working to allow changing your payment method.
    We're also planning to add additional payment methods down the line.
    I'd be happy to hear from you all about your needs, which payment methods you would prefer and why.
    Feel free to email me at yasmin@atera.com.
    Also, if any of you have any questions about our supported payment types, or need of any assistance please reach out to our support team directly via live chat or email support@atera.com

  6. 17 votes

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  7. 13 votes

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    AdminProduct Team (Product Team, Atera) shared this idea  · 
  8. 294 votes

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hey,

    Thanks for the great ideas. We are currently working on increasing our patching capabilities, including some of the ideas you've listed.

    Regarding software updates, we currently update a list of commonly used software regardless of their installation method. For more information please refer to the knowledge base article: https://support.atera.com/hc/en-us/articles/360015462840-Automate-Software-Patching-Via-Chocolatey-and-Homebrew-

  9. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hey,

    Thanks for your feedback.
    You currently can install ad-hoc patches on a device by heading to the device console-> Manage-> Patch Management.

    Please refer to this knowledge base article for more information: https://support.atera.com/hc/en-us/articles/215951527-Install-a-Patch

  10. 200 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    AdminProduct Team (Product Team, Atera) commented  · 

    Hey,

    Thanks for the idea!
    You can silently uninstall software from a device under Manage-> Software Inventory.

    Please check out this knowledge base article for more information:
    https://support.atera.com/hc/en-us/articles/217571358-Live-Manage-Software-Inventory-Uninstall-Software-