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125 results found

  1. Il serait intéressant de pouvoir personnaliser le tableau de bord afin d'y mettre les informations clés qui nous sont pertinante et de pouvoir définir nos filtres et nos seuils.

    1 vote

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  2. Unassigned Ticket widget for dashboard

    3 votes

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  3. Please include a dashboard tab in the mobile app. I have no way to monitor everything from a tablet on my desk. I would like to be able to see everything and not choose ALerts or Tickets. TY!

    3 votes

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  4. Currently, we have our IT office hosting a few TVs showing uptime reports and such. Having an option to create a link to the Atera dashboard without sign-in (without write access of course) would be a great idea for a quick glance to see if any devices are down.

    46 votes

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  5. Se serait bien de voir dans la listes des appareils et sur l'agent les mises à jours en cours d'installation sans passer par les rapports, plutôt que voir toujours le nombre de correctifs disponibles.

    2 votes

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  6. 1 vote

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  7. My company assigns me a certain number of recurring tasks such as updating the servers of several clients. Allow the creation of several favorite work lists to visualize all the devices to be treated for all clients combined

    1 vote

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  8. Would be nice to have a services gui in the device dashboard that could send the restart, stop, start and kill command without having to drill into the pc to bounce a service or use a terminal to get service name and restart it.

    1 vote

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  9. Dashboard: General view that no one can modify

    1 vote

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  10. Automatic Cleanup of alerts:
    It could be usefull for an MSP to have a possibility to schedule automatic cleanups of alerts based on specific filters.
    An example:
    delete all alerts with severity XY of customer XYZ that are older than x months.

    This will help to have a smaller list of alerts.

    15 votes

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  11. We need more than 6 RECENT ALERTS in dashboard. Atera shows only last 6 recent alerts in dashboard, but in fullscreen view is really ridiculous.

    1 vote

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  12. Ability to Disable 2FA Prompt by WAN Address

    It would be nice to be able disable the 2FA prompt when logging into Atera from our Office locations. We have other vendor portals where we can add our WAN address to bypass the 2FA.

    10 votes

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  13. If there is any filter or report that can export devices which require a reboot.

    5 votes

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  14. I would love the functionality to click on a bar from the bar chart in the widget called Ticket Activity, and then be able to see the full activity for that day. So if I click on the bar representing resolved tickets, then I will be sent to an overview of all the tickets resolved that day.

    2 votes

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  15. Would be great if we were able to export the event log to csv and/or similar format to make it easy to search and filter log results while working to resolve issues.

    1 vote

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  16. Stop adding Atera notices in the upper part of my browser window that I CAN'T close. Like the blue bar "Switch to new look" ect. Very annoying.

    1 vote

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  17. Since it is quite difficult for us to manually refresh the Atera ticket management website each time we want to see the most recent ticket modifications, it would be a huge improvement if this happened automatically. This would also reduce response times.

    19 votes

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  18. Configure the atera dashboard to recognize OneDrive and GDrive Mapped Drives and display additional relevant cloud drive details. This should show not only show details about the normal Onedrive,onedrive for business, but in addition recognize the difference between mapped drives, such as the g drive from google drive. (ref: How to Add a Shared Google Drive to Windows File Explorer (howtogeek.com)

    3 votes

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  19. I would love the ability to see from the ticket list, "updated last by X technician"

    1 vote

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  20. Shortcuts on the Dashboard to delete warnings/allerts or clear the notifications

    2 votes

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