5051 results found
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Urgent Atera interface performance.
The Atera interface frequently stalls with the logo spinning across multiple windows, most notably in Patch Management and Recent Processes. Performance degradation is severe enough that even loading a single device can be sluggish, and navigating between multiple endpoints becomes increasingly painful. The platform is approaching a level of instability that’s genuinely frustrating and impairs usability. Please make the system more responsive.
1 vote -
contacts
BUG: Deactivated Contacts are Visible by Default
Deactivated contacts are still visible by default. Deactivated contacts should be filtered out by default. If people want to see the deactivated contacts, they should be able to turn that filter item on in the filter settings.
2 votes -
Slashtop Chatting
Have the option to chat with end users through SplashTop without having to remotely connect to their machines.
1 vote -
Granular Hardware Mapping (Slots & Ports)
We need Atera's RMM agent to natively report granular physical device information. Currently, we cannot automatically determine which RAM slots (DIMMs) are occupied/free, or get a detailed mapping of connected controllers (USB, SCSI, IDE) and their corresponding slots and ports. This data is critical for accurate remote inventory management, planning hardware upgrades, and troubleshooting port-level issues without requiring a physical check. Please implement a native function to capture and display this data on the asset page.
2 votes -
Fix QuickBooks Error 80029c4a Instantly with Easy and Proven Solutions
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Also read:- https://asquarecloudhosting.com/quickbooks-error-80029c4a/1 vote -
Redfish
Is there any support for monitoring with refish? Would be nice though.
2 votes -
View image attached to a ticket in the browser, within Atera.
When users attach an image to a ticket we need to be able to click the image and have it display in a floating pop-up window. Preferable one with Zooming abilities. Currently we have to download the image then open in an another application. Coming to Aterea from Jira, this is a significant downgrade.
7 votes -
1 vote
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patch approval report and scans
It would be great to have the patch approval section of the Automation Profiles to automatically populate instead of waiting for the automation profile to run.
I want to be able to see which patches are availble via the automation profile on a weekly basis but without having the risk of them installing when running the automation profile daily.
Currently, the new patch management screen automatically populates with new patches, and maybe this logic can be included in the automation profile patch approvals?
A report for pending patches per client could also be useful for clients that require an approval…
1 vote -
Use a Monitoring Device to SSH/CLI
With monitored device setup you should be able to add the option to SSH/CLI into the device monitored. So the AteraAgent (that doing the monitoring) handles the connection to the device to ssh. For example port 80/443 unreachable but device locally is reachable. Can use the monitored device quick to get into troubleshoot.
1 vote -
API - new parent/child ticket feature
Add an API field or endpoint (for example parentticketid on ticket create/update) to manage parent/child relationships
1 vote -
Solicitud de cambio de traducción de "Novedad" por "Nuevo" en la pantalla principal de Tickets
Quisiera solicitar que el término "Novedad", que aparece como menú desplegable en la pantalla principal de Tickets (adjunto captura), sea reemplazado por "Nuevo" para mejorar la comprensión de los usuarios en español. El término "Nuevo" es más intuitivo y se ajusta mejor al contexto de creación de tickets.
Adjunto imagen para referencia. ¡Gracias por considerar esta mejora!
1 vote -
Device Info History - Hostname, Logins, Reboots
There are many ideas like this one, but they are limited to very specific things - most of them targeting the user history.
We need more than just user history, we need ALL history. Most things on the Overview page should have their own history tracking. Sure, things might be tracked in the activity log - but sometimes we need very specific information that may not be logged at all.
First and foremost, every one of these fields should have a little icon next to them to display the history of the field. You will also note I have included…
3 votes -
file transfer threshold status on the admin dashboard
Add a file transfer threshold status indicator on the dashboard so admins can see if they are getting close to their allowed file transfer monthly limit.
1 vote -
Sending email to new user
Hi Atera team,
I saw Atera was able to create user and sending an email to admin for alert, is that possible if you create feature email user if they receipt the laptop/mac?2 votes -
BackupPC
We would like to see some free options for backup/restore software, just like we have Splashtop or Anydesk for remote access.
1 vote -
Partner and intergrade with OneLogin.
It would allow easier integration for our SSO portal.
1 vote -
Automation
I’d like the ability to use adding a contact to a customer to send an email based on a template with a link to install the Atera agent
1 vote -
Email Encryption
It would be great if there was a third party option in the App Center for a solution that offers email encryption, not just security.
1 vote -
Auto remediation on HTTP alerts
It would be good if when we add a HTTP device, and the 'alert' pattern is triggered, if we could set it to run a script on a device.
Eg the HTTP site in question is run on a server monitored by Atera. If the pattern is triggered, then restart a service on the server.
Other platforms can do this :)1 vote
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