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Ideas and Feedback

Ideas and Feedback

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5038 results found

  1. The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.

    56 votes

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    3 comments  ·  Devices  ·  Admin →
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  2. The UI gives the impression that you can edit the script type - but actually you cannot - you have to delete it and start all over again.

    23 votes

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  3. Have DNS Addresses show under IP Address for Devices. Would be pretty handy in a lot of situations. It's always DNS!

    17 votes

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    0 comments  ·  Devices  ·  Admin →
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  4. Under each company, my "Favorites" list should not be the same as other Atera users Favorites list. In some cases, certain roles don't have or shouldn't have access to the same machines even, so our Favorites list should not be the same.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. Currently we use ITARIAN, which allows us to rename and install the agent using our company name, this appears in the start menu and add or remove programs as our company name, this help avoid customer uninstalling by mistake if they don't know what the software is.

    162 votes

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    7 comments  ·  Agent  ·  Admin →
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  6. Show related KB article at creating a ticket

    12 votes

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    0 comments  ·  Tickets  ·  Admin →
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  7. To calculated margin. This is interesting for customers who are not using QBO and XERO

    11 votes

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    0 comments  ·  Billing  ·  Admin →
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  8. Bigger space to add notes for proper documentation.

    97 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  9. 22 votes

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    2 comments  ·  Agent  ·  Admin →
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  10. 16 votes

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  11. Avast Antivirus Integration

    12 votes

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  12. How are you using the Roles' functionality? Would you like us to add any new permissions? Would you like us to add any default roles? Share your needs...we're listening!

    129 votes

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  13. Harness the power of Atera's community to create a shared library of threshold profiles. Easily share threshold profiles you've created or clone a profile from the community and apply it to your customers' devices.

    167 votes

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  14. OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

    Scenario: Add the IP of an HP switch and then choose the correct template.

    1,026 votes

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    22 comments  ·  Devices  ·  Admin →
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  15. Greatly improve search bar engine and search results to provide better experience throught the webapp

    294 votes

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  16. A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
    (and conserve battery)

    1,755 votes

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  17. Having an option to set chat availability to specific hours (instead of only active / not active)

    Request by Leon Flood via FB

    78 votes

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    1 comment  ·  PSA Tools  ·  Admin →
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  18. Are you using the Atera Activity Log feature? Would you like us to record any other activities here? Share your auditability and compliance needs

    69 votes

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  19. Create your own branded mobile app so your customers can create and manage ticket communications (via Customer Portal) right from their mobiles.

    385 votes

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  20. A feature that tracks your customers' remote employee attendance during working hours. Share your needs with us and let us know what would bring value to your customers.

    79 votes

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    2 comments  ·  PSA Tools  ·  Admin →
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