4720 results found
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Add the startup type and the ability to edit it in the service manager
The startup type is missing from the service manager - please add it and allow us to edit it.
11 votes -
Ability to archive retired devices
I want to be able to show my customers what machines have been replaced over the replacement cycle, so I do not want to delete retired machines from atera, I want to be able to mark them as retired and exclude them from everything except a retired assets report.
The current system of hide devices not seen for X days is not the same thing, Just because a device has not been switched on for say 300 days, does not mean that I do not need to know of it's existence for the fixed assets register.
321 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Show Idle Devices
To be able to see under Customer > Devices, if there are any devices that idle (have not been used for X amount of minutes for example).
55 votes -
Fix recent processes report for software uninstalls showing as completed for an offline machine
Atera shows software as having been uninstalled from an offline machines in the recent process report, when in fact it has not yet been done. This is not very helpful information.
Also can you please have it show the time it was actually executed when the machine comes back online as this is very important too.
11 votes -
Please add a search to the event viewer screen
The UI for the event viewer screen is not very useful at the moment unless the issue occurred in recent history, you have to scroll through page by page.
58 votes -
Cannot edit the file type of a script
The UI gives the impression that you can edit the script type - but actually you cannot - you have to delete it and start all over again.
23 votes -
Separate Favorites list
Under each company, my "Favorites" list should not be the same as other Atera users Favorites list. In some cases, certain roles don't have or shouldn't have access to the same machines even, so our Favorites list should not be the same.
8 votes -
White label agent name
Currently we use ITARIAN, which allows us to rename and install the agent using our company name, this appears in the start menu and add or remove programs as our company name, this help avoid customer uninstalling by mistake if they don't know what the software is.
164 votes -
KB article related to ticket
Show related KB article at creating a ticket
13 votes -
Add cost price on contract.
To calculated margin. This is interesting for customers who are not using QBO and XERO
11 votes -
Adding Notes - Documentation
Bigger space to add notes for proper documentation.
98 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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22 votes
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16 votes
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AVAST Integration
Avast Antivirus Integration
12 votes -
Role management
How are you using the Roles' functionality? Would you like us to add any new permissions? Would you like us to add any default roles? Share your needs...we're listening!
131 votes -
Shared Threshold Library
Harness the power of Atera's community to create a shared library of threshold profiles. Easily share threshold profiles you've created or clone a profile from the community and apply it to your customers' devices.
168 votes -
SNMP: MIB import instead of manual OID typing
OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.
Scenario: Add the IP of an HP switch and then choose the correct template.
1,039 votesHi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
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Search bar enhancements
Greatly improve search bar engine and search results to provide better experience throught the webapp
300 votesHi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
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Chat availability hours
Having an option to set chat availability to specific hours (instead of only active / not active)
Request by Leon Flood via FB
79 votes -
Auditability and compliance
Are you using the Atera Activity Log feature? Would you like us to record any other activities here? Share your auditability and compliance needs
69 votes
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