Ideas and Feedback

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  1. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    1,100 votes

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    Under Review  ·  39 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Updating the dashboard to be fully customizable and tailored to individual preferences.

    846 votes

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    Under Review  ·  28 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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  3. What would your perfect Office 365 integration look like?
    Let us know what do you think about it.

    721 votes

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    Under Review  ·  33 comments  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  4. OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

    Scenario: Add the IP of an HP switch and then choose the correct template.

    640 votes

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    Planned  ·  9 comments  ·  Devices  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Are you struggling to keep track of your customers info (i.e., files, addresses, passwords)? Interested in a documentation management integration?

    602 votes

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    Under Review  ·  11 comments  ·  PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  6. The ability to install Agents on Linux devices and start to support and monitoring them

    600 votes

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    Planned  ·  22 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →

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  7. We'll scan any given network and asses the security focus on:

    1. Installed Antivirus

      1. AV 1 (version, last scan)
      2. ...........
      3. AV n (version, last scan)
    2. Anti Spyware

    3. Firewall

    4. Open ports (both workstations/servers and SNMP devices)

    What would you like to see in addition?

    563 votes

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    Under Review  ·  13 comments  ·  Network Discovery  ·  Flag idea as inappropriate…  ·  Admin →

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  8. How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

    537 votes

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    Under Review  ·  50 comments  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  9. A dark mode option for Atera desktop and mobile app to keep things easy on the eyes
    (and conserve battery)

    478 votes

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    Under Review  ·  38 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  10. An integration with Eset, a global leader in cyber-security.
    Let us know what do you think about it.

    471 votes

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    Under Review  ·  20 comments  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  11. A feature for onboarding and offboarding your customers employees, including functionalities such as administering permissions.

    442 votes

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    Under Review  ·  3 comments  ·  PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Chocolatey and Homebrew have over 5000 apps, and pushing in new apps is also easy.
    However, we heard that some of you would like their own software package repository and install software only from there.
    Tell us what you think

    409 votes

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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  13. An integration with Sophos, a global leader in cyber-security

    398 votes

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    Under Review  ·  8 comments  ·  3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Password protect Atera Agent from being uninstalled. I have had several users uninstall the agent from their systems. Most do not recognize the software and remove it. Others are just nosy. And others see the new software added and remove it because they don't like control, "Big Brother" .

    I would like the option to place a check mark to turn on Password protection.

    390 votes

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    12 comments  ·  Agent  ·  Flag idea as inappropriate…  ·  Admin →

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  15. This is totally open ended. What features and functionalities should we add here?

    314 votes

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    Under Review  ·  34 comments  ·  Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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  16. The ability to schedule discovery scans on an given interval basis (Every day, week, month etc).

    Do you think it's a must have feature? Nice to have one?

    Please add your specific use case.

    300 votes

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    Under Review  ·  3 comments  ·  Network Discovery  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Better feature parity between the mobile and web applications.

    Faster remote access.
    Running Scripts.
    Remote command access.
    Remote software installs
    Search for devices by name.
    Remote Agent installs
    Better Remote control.

    281 votes

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    26 comments  ·  Mobile App  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Create your own branded mobile app so your customers can create and manage ticket communications (via Customer Portal) right from their mobiles.

    244 votes

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    Under Review  ·  0 comments  ·  Customer Portal & Knowledge Base  ·  Flag idea as inappropriate…  ·  Admin →

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  19. What do you think of the current Helpdesk Agent (the Taskbar icon feature on your customers' devices that lets them open and manage tickets)?
    How would you improve it and what (if any) features would you add?
    Let us know

    235 votes

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    Under Review  ·  32 comments  ·  Helpdesk Agent  ·  Flag idea as inappropriate…  ·  Admin →

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  20. ability to create a report for all the hardware per client.

    224 votes

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    6 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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