Integration with Direct messages systems
How do you (and your techs) communicate with your customers? Would you like to see any communication integrations added to Atera?

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Dirk Westhof commented
Whatsapp Integration
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Charles Hanekom commented
Whatsapp Business Integration would be awesome!
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Elston Garrison commented
SMS
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Kamil Rzeczkowski commented
Slack integration would be great!
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Stavros Patiniotis commented
Zulip - can use a slack webhook.
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IT Experts commented
If Atera provides the ability to send tickets and alerts notifiation to a webhook, then this can be integrated with Teams, Telegram, Slack, and custom web applications we can write.
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REBOOT HELPDESK commented
Teams integration
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Colten Hunt commented
Slack integration is a must for our team. The ability to submit tickets in slack chats and chat back and forth via the ticket would be a huge plus
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Phil Norse commented
Another vote for Teams please
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Paolo Zoglianti commented
Teams and SMS
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Rob Riccio commented
Slack & GChat. SMS would be nice to have. A true integration with the ability to create tickets by sending a message to a particular profile, or create a ticket from an existing chat message / thread, add a comment / thread to existing ticket, send replies back to the user / channel / room / space and update statuses and other ticket data from within the Slack / Chat interface...or visa versa to choose Slack/Chat users/channels etc. from within Atera tickets and send related communications while capturing the thread in the ticket...Truly would add functionality and value.
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Brian Conley commented
Another vote for TEAMS!
Right now we have to utilize Splashtop and connect to the machine to chat with the user. -
H Chekairi commented
I would suggest having Slack and Whatsapp, especially the latter as it is being used widely with our customers
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Chris Fredrickson commented
SMS integrations
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Todd Mahoney commented
Another bump for MS Teams
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Raffaele Mazzotta commented
Please add Zoho Cliq !
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Ganesh Kripapuri commented
Microsoft Teams Please!
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Eren Cakmak commented
Please Slack!
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ThePeoplesTech commented
Microsoft Teams 🙏🏾
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Patrick Veldboer commented
teams and whatsapp for business