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16 results found

  1. Asign multiple roles to a technician

    4 votes

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    0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Graziano Uliana shared this idea  · 

  2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    175 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Graziano Uliana supported this idea  · 

  3. Integration with Direct messages systems

    827 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

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    Graziano Uliana commented  · 

    We use Google workspace too so it is not applicable to us either

    Graziano Uliana supported this idea  · 

  4. Mobile Device Management

    2,262 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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    Graziano Uliana commented  · 

    It would be nice if it supports Chrome OS, we are looking for a solution able to control Chrmoebooks and Chromeboxes

    Graziano Uliana supported this idea  · 

  5. Activity Status "Awaiting on customer reply" should stop the SLA as well

    102 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Graziano Uliana supported this idea  · 

  6. Assign a ticket to a technician according to its creation time and time zone working

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Graziano Uliana supported this idea  · 

  7. Use Local Time Zone for Automation Profiles

    52 votes

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    3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graziano Uliana supported this idea  · 

  8. Custom Timezones for Customers

    6 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Graziano Uliana supported this idea  · 

  9. Install agent on Synology, QNAP or Raspberry Pi

    346 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Graziano Uliana supported this idea  · 

  10. Network Discovery: Security Audit

    953 votes

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    Under Review  ·  19 comments  ·  Ideas and Feedback » Network Discovery  ·  Admin →
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    Graziano Uliana supported this idea  · 

  11. Documentation Management

    1,234 votes

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    Under Review  ·  21 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Graziano Uliana supported this idea  · 

  12. Improved Customized Dashboard

    1,545 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Graziano Uliana supported this idea  · 

  13. Integration with UniFi Cloud

    954 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Graziano Uliana supported this idea  · 

  14. Password protect the Atera agent from end-user uninstalls

    1,581 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graziano Uliana supported this idea  · 

  15. Synology Active Backup Monitoring

    383 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Graziano Uliana supported this idea  · 

  16. Alert when agent uninstalled

    1,443 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Graziano Uliana supported this idea  ·