Settings and activity

15 results found

1. Asign multiple roles to a technician

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Graziano Uliana shared this idea  ·  Oct 16, 2023

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   192 votes

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   31 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! Your idea has been approved and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   You can also follow this in our Public Roadmap.

   Best regards,

   The Atera Team

   Graziano Uliana supported this idea  ·  Oct 16, 2023

3. Integration with Direct messages systems

   852 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Graziano Uliana commented  ·  Jul 27, 2023  ·  Edit…  ·  Delete…

   We use Google workspace too so it is not applicable to us either

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

4. Mobile Device Management

   2,309 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   An error occurred while saving the comment
   Graziano Uliana commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   It would be nice if it supports Chrome OS, we are looking for a solution able to control Chrmoebooks and Chromeboxes

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   112 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

6. Assign a ticket to a technician according to its creation time and time zone working

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

7. Custom Timezones for Customers

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

8. Install agent on Synology, QNAP or Raspberry Pi

   374 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Apr 12, 2023

9. Network Discovery: Security Audit

   976 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Apr 12, 2023

10. Documentation Management

    1,259 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

11. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

12. Integration with UniFi Cloud

    1,003 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

13. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graziano Uliana supported this idea  ·  Apr 12, 2023

14. Synology Active Backup Monitoring

    402 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

15. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023