Settings and activity

16 results found

1. Asign multiple roles to a technician

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Graziano Uliana shared this idea  ·  Oct 16, 2023

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   184 votes

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   29 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Oct 16, 2023

3. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Graziano Uliana commented  ·  Jul 27, 2023  ·  Edit…  ·  Delete…

   We use Google workspace too so it is not applicable to us either

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

4. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Graziano Uliana commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   It would be nice if it supports Chrome OS, we are looking for a solution able to control Chrmoebooks and Chromeboxes

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   104 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

6. Assign a ticket to a technician according to its creation time and time zone working

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

7. Use Local Time Zone for Automation Profiles

   54 votes

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   3 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Graziano Uliana supported this idea  ·  Jun 20, 2023

8. Custom Timezones for Customers

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

9. Install agent on Synology, QNAP or Raspberry Pi

   362 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Apr 12, 2023

10. Network Discovery: Security Audit

    968 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

11. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

12. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

13. Integration with UniFi Cloud

    979 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

14. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graziano Uliana supported this idea  ·  Apr 12, 2023

15. Synology Active Backup Monitoring

    390 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

16. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023