Settings and activity

15 results found

1. Asign multiple roles to a technician

   4 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Graziano Uliana shared this idea  ·  Oct 16, 2023

2. Assign a contact to multiple agents and/or assign multiple contacts to an agent

   189 votes

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   30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Oct 16, 2023

3. Integration with Direct messages systems

   848 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Graziano Uliana commented  ·  Jul 27, 2023  ·  Edit…  ·  Delete…

   We use Google workspace too so it is not applicable to us either

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

4. Mobile Device Management

   2,305 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

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   Graziano Uliana commented  ·  Jun 28, 2023  ·  Edit…  ·  Delete…

   It would be nice if it supports Chrome OS, we are looking for a solution able to control Chrmoebooks and Chromeboxes

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   Graziano Uliana supported this idea  ·  Apr 12, 2023

5. Activity Status "Awaiting on customer reply" should stop the SLA as well

   111 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

6. Assign a ticket to a technician according to its creation time and time zone working

   2 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

7. Custom Timezones for Customers

   6 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Jun 20, 2023

8. Install agent on Synology, QNAP or Raspberry Pi

   372 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Apr 12, 2023

9. Network Discovery: Security Audit

   973 votes

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   19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Graziano Uliana supported this idea  ·  Apr 12, 2023

10. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

11. Improved Customized Dashboard

    1,565 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

12. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

13. Password protect the Atera agent from end-user uninstalls

    1,618 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Graziano Uliana supported this idea  ·  Apr 12, 2023

14. Synology Active Backup Monitoring

    398 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023

15. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Graziano Uliana supported this idea  ·  Apr 12, 2023