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16 results found

  1. Show when another engineer is in a ticket

    11 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Phil Norse supported this idea  · 

  2. Free Dashboard Account

    961 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Phil Norse supported this idea  · 

  3. Ticketing Dashboard for display

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Phil Norse supported this idea  · 

  4. Allow ticket Creation when the send-to address is in the BCC Line

    3 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Phil Norse supported this idea  · 

  5. Choose number of devices to view per page

    175 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Phil Norse supported this idea  · 

  6. Remote Connection Report

    163 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Phil Norse supported this idea  · 

  7. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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  8. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Phil Norse commented  · 

    Another vote for Teams please

  9. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Phil Norse supported this idea  · 

  10. Mobile Device Management

    2,309 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Phil Norse supported this idea  · 

  11. Ticket Checklist

    315 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    An error occurred while saving the comment
    Phil Norse commented  · 

    We would love to see this feature. We are currently trialling your product along side Syncro and it's a major draw to them as we'd find it so useful. Having said that we much prefer your interface!

    Phil Norse supported this idea  · 

  12. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Phil Norse supported this idea  · 

  13. Dark Mode

    1,918 votes

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    120 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Phil Norse supported this idea  · 

  14. SNMP: MIB import instead of manual OID typing

    1,039 votes

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    28 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Phil Norse supported this idea  · 

  15. Giacom

    2 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Phil Norse shared this idea  · 

  16. Sophos Integration

    667 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Phil Norse supported this idea  ·