Ticket Checklist
The ability to add a checklist to a ticket that prevents the ticket from being closed until everything has been ticked off.
James Bowyer
shared this idea
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Ensor Support
commented
We would love to see this feature. We are currently trialling your product along side Syncro and it's a major draw to them as we'd find it so useful. Having said that we much prefer your interface!
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Dan Thomas
commented
This would be useful for things like new starter/leaver processes or other recurring tasks. Would be ideal if we can create templates that add certain checklists based on ticket type we could choose.
Adding ticket templates that auto-create standard checklists would make this very useful.