Settings and activity

9 results found

1. RingCentral Integration

   1 vote

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Edit…  ·  Delete…  ·  Admin →
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   Chris Ibold shared this idea  ·  Apr 10, 2025

2. Add Microsoft Defender integration

   343 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Chris Ibold supported this idea  ·  Apr 10, 2025

3. Integration with UniFi Cloud

   970 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Chris Ibold supported this idea  ·  Apr 10, 2025

4. Office 365 Integration

   1,562 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Ibold supported this idea  ·  Apr 10, 2025

5. Ubiquiti Integration

   909 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Chris Ibold supported this idea  ·  Apr 10, 2025

6. Ticket Checklist

   292 votes

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   21 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

   Hey all,

   We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

   
   

   If you'd like to discuss your needs, please schedule some time for a call here:

   https://yakov-atera.youcanbook.me/

   
   

   All the best,

   Yakov

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   Chris Ibold commented  ·  Apr 10, 2025  ·  Edit…  ·  Delete…

   This has been under review for over 2 years. Is this getting implemented or not? A dev update would be nice.

   Save Submitting...
   Chris Ibold supported this idea  ·  Apr 10, 2025

7. Add option to specify minutes in Ticket Automation Rules

   7 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Chris Ibold commented  ·  Apr 10, 2025  ·  Edit…  ·  Delete…

   100% agree on this as it is very common for SLA response times for Critical/Sev0/Sev1 tickets be answered in under an hour.

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   Chris Ibold supported this idea  ·  Apr 10, 2025

8. Mobile Device Management

   2,279 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminRoy (RoyB, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Chris Ibold supported this idea  ·  Apr 9, 2025

9. Contacts delete

   29 votes

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   4 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Chris Ibold supported this idea  ·  Apr 9, 2025