Settings and activity

15 results found

1. Availability Monitoring alters for online and offline

   5 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   James Bowyer shared this idea  ·  Apr 4, 2022

2. Parent & Child ticket relations

   65 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   James Bowyer commented  ·  Mar 18, 2022  ·  Edit…  ·  Delete…

   Great idea for big projects with lost of small jobs

   Save Submitting...
   James Bowyer supported this idea  ·  Mar 18, 2022

3. It Automation Profile Apply in Bulk

   3 votes

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   0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   James Bowyer supported this idea  ·  May 4, 2022

4. Customize Awaiting Customer/Tech Response

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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5. Project Management Tool

   137 votes

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   14 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

6. Permission Levels

   10 votes

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   4 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

7. intergate with MS Projects

   2 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   James Bowyer shared this idea  ·  Feb 21, 2022

8. Mobile App Improvements

   734 votes

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   Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   James Bowyer supported this idea  ·  Feb 21, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   James Bowyer supported this idea  ·  Feb 21, 2022

10. An alert in the ticket if someone in the chain removes CC in users

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Edit…  ·  Delete…  ·  Admin →
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    James Bowyer shared this idea  ·  Oct 5, 2021

11. Ticket Checklist

    298 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    James Bowyer supported this idea  ·  Sep 22, 2021
    James Bowyer shared this idea  ·  Sep 21, 2021

12. Quick Reply Templates box added to new ticket

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Bowyer shared this idea  ·  Aug 19, 2021

13. Atera Dark Mode

    1,752 votes

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    Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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14. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    
    

    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.

    
    

    Looking forward to hearing your thoughts.

    
    

    Thank you,

    Yakov Gorbulsky | Product Manager

15. Revamped Helpdesk Agent

    340 votes

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    Under Review  ·  56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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