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15 results found

  1. Availability Monitoring alters for online and offline

    5 votes

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    0 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    James Bowyer shared this idea  · 

  2. Parent & Child ticket relations

    61 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    James Bowyer commented  · 

    Great idea for big projects with lost of small jobs

    James Bowyer supported this idea  · 

  3. It Automation Profile Apply in Bulk

    3 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    James Bowyer supported this idea  · 

  4. Customize Awaiting Customer/Tech Response

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  5. Project Management Tool

    126 votes

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    13 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Permission Levels

    9 votes

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    3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. intergate with MS Projects

    2 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    James Bowyer shared this idea  · 

  8. Mobile App Improvements

    714 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    James Bowyer supported this idea  · 

  9. Password protect the Atera agent from end-user uninstalls

    1,578 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    James Bowyer supported this idea  · 

  10. An alert in the ticket if someone in the chain removes CC in users

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    James Bowyer shared this idea  · 

  11. Ticket Checklist

    278 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    James Bowyer supported this idea  · 
    James Bowyer shared this idea  · 

  12. Quick Reply Templates box added to new ticket

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    James Bowyer shared this idea  · 

  13. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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  14. Integration with Direct messages systems

    823 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  15. Revamped Helpdesk Agent

    336 votes

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    Under Review  ·  54 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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