Settings and activity
20 results found
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2 votes
Jose Angel Rivera
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9 votesJose Angel Rivera
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301 votesJose Angel Rivera
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25 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Jose Angel Rivera
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8 votesJose Angel Rivera
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29 votesJose Angel Rivera
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424 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Jose Angel Rivera
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15 votesJose Angel Rivera
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50 votesJose Angel Rivera
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140 votesJose Angel Rivera
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81 votesJose Angel Rivera
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128 votesJose Angel Rivera
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5 votesJose Angel Rivera
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12 votesJose Angel Rivera
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17 votesJose Angel Rivera
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49 votesJose Angel Rivera
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341 votes
An error occurred while saving the comment Jose Angel Rivera
commented
It would be very nice to have the option to show all the operations running from the Atera agent on the Helpdesk Agent, or just have another icon for the Atera Agent. Some of my customers want to know what is running on their servers and computers, so some feedback for the end user is always welcomed.
Jose Angel Rivera
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968 votesJose Angel Rivera
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1,575 votesJose Angel Rivera
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2,293 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Jose Angel Rivera
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It would be really nice if tickets had a place in which we can add various tasks that need to be completed in order to consider the ticket as "finished". This way we could create tickets and the customer would know at what stage we are actually, and what is still pending to be completed to finish that one ticket. Also, all people following up will be on the same page.