Settings and activity
19 results found
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2 votes
Jose Angel Rivera
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10 votesJose Angel Rivera
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308 votes
Hi,
We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.
We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.
Best regards,
The Atera Team
Jose Angel Rivera
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8 votesJose Angel Rivera
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29 votesJose Angel Rivera
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432 votes
Veeam integration is planned.
Thank you for helping us improve Atera!
Jose Angel Rivera
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15 votesJose Angel Rivera
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52 votesJose Angel Rivera
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142 votesJose Angel Rivera
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207 votesJose Angel Rivera
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130 votesJose Angel Rivera
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5 votesJose Angel Rivera
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12 votesJose Angel Rivera
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18 votesJose Angel Rivera
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50 votesJose Angel Rivera
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342 votes
An error occurred while saving the comment Jose Angel Rivera
commented
It would be very nice to have the option to show all the operations running from the Atera agent on the Helpdesk Agent, or just have another icon for the Atera Agent. Some of my customers want to know what is running on their servers and computers, so some feedback for the end user is always welcomed.
Jose Angel Rivera
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972 votesJose Angel Rivera
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1,587 votesJose Angel Rivera
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2,302 votes
Hi,
Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
Jose Angel Rivera
supported this idea
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It would be really nice if tickets had a place in which we can add various tasks that need to be completed in order to consider the ticket as "finished". This way we could create tickets and the customer would know at what stage we are actually, and what is still pending to be completed to finish that one ticket. Also, all people following up will be on the same page.