Settings and activity

22 results found

1. Integration with UniFi Cloud

   982 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Aug 12, 2023

2. Integrate with Grammarly API

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Carmine Tiano shared this idea  ·  Sep 24, 2022

3. Documentation Management

   1,251 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 17, 2022

4. Warranty

   32 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

5. Warranty Information Collection

   519 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

6. Tracking of web domain renewal dates

   19 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Carmine Tiano commented  ·  Sep 16, 2022  ·  Edit…  ·  Delete…

   Tracking any expiring item would be handy like firewall subscriptions, warranties etc.

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   Carmine Tiano supported this idea  ·  Sep 16, 2022

7. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

8. SNMP: MIB import instead of manual OID typing

   1,030 votes

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   23 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,610 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Carmine Tiano supported this idea  ·  Sep 16, 2022

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Sep 16, 2022

11. Mobile Device Management

    2,293 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Carmine Tiano supported this idea  ·  Sep 16, 2022

12. Ticket Checklist

    301 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carmine Tiano commented  ·  Sep 15, 2022  ·  Edit…  ·  Delete…

    This feature is very important. I find that our techs miss steps often when setting up new users or offboarding them.

    A ticket type with a mandatory checklist of tasks would prevent that.

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    Carmine Tiano supported this idea  ·  Sep 15, 2022

13. notifications for licensing

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Jul 8, 2022

14. Helpdesk Agent for Mac OS

    19 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Jun 30, 2022

15. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    186 votes

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    30 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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16. Stop Pending Processes

    5 votes

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Feb 13, 2022
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    Carmine Tiano commented  ·  Feb 13, 2022  ·  Edit…  ·  Delete…

    It would be nice to be able to stop pending updates as well. We scheduled an update that we could not cancel.

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17. Ability to select multiple Agents from the Folder view

    11 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Carmine Tiano commented  ·  Feb 13, 2022  ·  Edit…  ·  Delete…

    Yep huge pain!

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    Carmine Tiano supported this idea  ·  Feb 13, 2022

18. Quotewerks Integration

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Carmine Tiano shared this idea  ·  Feb 7, 2022

19. Veeam Backup Integration

    424 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Carmine Tiano supported this idea  ·  Feb 7, 2022

20. 1Password Integration

    68 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Feb 7, 2022