Settings and activity

22 results found

1. Integration with UniFi Cloud

   979 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Aug 12, 2023

2. Integrate with Grammarly API

   1 vote

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   0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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   Carmine Tiano shared this idea  ·  Sep 24, 2022

3. Documentation Management

   1,250 votes

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   22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 17, 2022

4. Warranty

   31 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

5. Warranty Information Collection

   516 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

6. Tracking of web domain renewal dates

   19 votes

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   2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Carmine Tiano commented  ·  Sep 16, 2022  ·  Edit…  ·  Delete…

   Tracking any expiring item would be handy like firewall subscriptions, warranties etc.

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   Carmine Tiano supported this idea  ·  Sep 16, 2022

7. Employee Onboarding/Offboarding Feature

   864 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

8. SNMP: MIB import instead of manual OID typing

   1,026 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Carmine Tiano supported this idea  ·  Sep 16, 2022

9. Password protect the Atera agent from end-user uninstalls

   1,607 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Carmine Tiano supported this idea  ·  Sep 16, 2022

10. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Sep 16, 2022

11. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Sep 16, 2022

12. Ticket Checklist

    299 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Carmine Tiano commented  ·  Sep 15, 2022  ·  Edit…  ·  Delete…

    This feature is very important. I find that our techs miss steps often when setting up new users or offboarding them.

    A ticket type with a mandatory checklist of tasks would prevent that.

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    Carmine Tiano supported this idea  ·  Sep 15, 2022

13. notifications for licensing

    9 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Jul 8, 2022

14. Helpdesk Agent for Mac OS

    19 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Jun 30, 2022

15. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    184 votes

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    29 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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16. Stop Pending Processes

    5 votes

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    2 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Feb 13, 2022
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    Carmine Tiano commented  ·  Feb 13, 2022  ·  Edit…  ·  Delete…

    It would be nice to be able to stop pending updates as well. We scheduled an update that we could not cancel.

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17. Ability to select multiple Agents from the Folder view

    11 votes

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    4 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Carmine Tiano commented  ·  Feb 13, 2022  ·  Edit…  ·  Delete…

    Yep huge pain!

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    Carmine Tiano supported this idea  ·  Feb 13, 2022

18. Quotewerks Integration

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Carmine Tiano shared this idea  ·  Feb 7, 2022

19. Veeam Backup Integration

    422 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Carmine Tiano supported this idea  ·  Feb 7, 2022

20. 1Password Integration

    67 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Carmine Tiano supported this idea  ·  Feb 7, 2022