Settings and activity

23 results found

1. Email technician when they have been @ tagged on an internal note of a ticket

   333 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

2. MS Office Updates

   791 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Darren Rowe supported this idea  ·  Jan 1, 2025

3. Ad reset and unlock account

   53 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

4. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Darren Rowe supported this idea  ·  Jan 1, 2025

5. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

6. regedit

   60 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

7. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

8. Office 365 Integration

   1,593 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

9. Connection status to an Agent

   44 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

10. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

11. 3cx integration

    211 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

12. Integration with UniFi Cloud

    1,007 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

13. Local Active Directory Integration

    46 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

14. Veeam Backup Integration

    565 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

    Darren Rowe supported this idea  ·  Jan 1, 2025

15. Microsoft Licensing integration

    200 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

16. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    819 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

17. Ubiquiti Integration

    966 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Darren Rowe supported this idea  ·  Jan 1, 2025

18. Ticket Checklist

    319 votes

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    23 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    An error occurred while saving the comment
    Darren Rowe commented  ·  Jan 1, 2025  ·  Edit…  ·  Delete…

    Having this option of adding a checkbox item would be invaluable. Autotask have this feature and I used to use it regularly with previously with MSPs when creating scheduled tickets for server checks or new user creation tickets.

    Save Submitting...
    Darren Rowe supported this idea  ·  Jan 1, 2025

19. Office license type

    483 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Darren Rowe supported this idea  ·  Apr 15, 2024

20. Alert when agent uninstalled

    1,497 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Apr 15, 2024