Settings and activity

25 results found

1. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

2. MS Office Updates

   783 votes

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   2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Darren Rowe supported this idea  ·  Jan 1, 2025

3. Ad reset and unlock account

   53 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

4. Adding Notes - Documentation

   98 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Darren Rowe supported this idea  ·  Jan 1, 2025

5. PDF Preview Window

   175 votes

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   10 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   Great news! The feature you suggested is going through final QA stages and is planned for implementation.

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Darren Rowe supported this idea  ·  Jan 1, 2025

6. Search bar enhancements

   297 votes

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   17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Darren Rowe supported this idea  ·  Jan 1, 2025

7. Password Manager

   154 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

8. regedit

   59 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

9. Additional information on why a script failed

   99 votes

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   1 comment  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Darren Rowe supported this idea  ·  Jan 1, 2025

10. Office 365 Integration

    1,587 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

11. Connection status to an Agent

    44 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

12. I want to integrate existing 3rd party apps. Acronis, Threatlocker, SentinelOne, Ironscales, etc. WITHOUT purchasing through Atera.

    96 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

13. 3cx integration

    210 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

14. Integration with UniFi Cloud

    997 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

15. Local Active Directory Integration

    45 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

16. Veeam Backup Integration

    562 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Darren Rowe supported this idea  ·  Jan 1, 2025

17. Microsoft Licensing integration

    196 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

18. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    802 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Darren Rowe supported this idea  ·  Jan 1, 2025

19. Ubiquiti Integration

    953 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Darren Rowe supported this idea  ·  Jan 1, 2025

20. Ticket Checklist

    308 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    An error occurred while saving the comment
    Darren Rowe commented  ·  Jan 1, 2025  ·  Edit…  ·  Delete…

    Having this option of adding a checkbox item would be invaluable. Autotask have this feature and I used to use it regularly with previously with MSPs when creating scheduled tickets for server checks or new user creation tickets.

    Save Submitting...
    Darren Rowe supported this idea  ·  Jan 1, 2025