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3cx integration

Integration with 3cx for screen pop's and tracking customer calls and chats would be a great addition.

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  • Chris Robb commented  ·   ·  Report

    +1 for this. Status changes in 3cX if an engineer is working on a ticket (Based on timer?) and even updating customer status in 3cX with current ticket reference would be amazing.

  • Matthias Neff commented  ·   ·  Report

    We also use 3CX and look forward to this implementation. There should be a TAPI/CAPI interface, then you can cover all common telephone systems.

  • Peter D commented  ·   ·  Report

    Great idea. 3CX integration would be a bonus. They seem easy to work with on the integration side also