Settings and activity

77 results found

1. Ticket Search - Search within tickets to find previously solved issues

   32 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

2. Search bar enhancements

   297 votes

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   17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   
   

   We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).

   You can also follow this in our Pubic Roadmap.

   
   

   Best regards,

   The Atera Team

   
   

   
   

   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

3. Email technician when they have been @ tagged on an internal note of a ticket

   330 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

4. SNMP: MIB import instead of manual OID typing

   1,035 votes

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   26 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Mar 18, 2024  ·  Edit…  ·  Delete…

   The AI OID feature does not work well. We need MIB - it is simpler and more effective as device manufacturers provide this themselves.

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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

5. Free Dashboard Account

   953 votes

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   30 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 1, 2023

6. Ability to bill for Bitdefender or Webroot directly via atera

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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7. Office 365 Integration

   1,587 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Jun 30, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing
   this is extremely helpful

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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing

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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

8. Server and VM Monitoring and Managemen for AD

   325 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

9. Veeam Backup Integration

   562 votes

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   20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

10. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Jun 30, 2023

11. Ability to deploy Acronis, Bitdefender through Atera in Mac Devices

    15 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  May 17, 2023

12. Limit technician to access types of tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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13. Microsoft Licensing integration

    196 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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14. Ability for techs that don't have admin privilege to add/create folders

    3 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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15. OneDrive for Business monitoring, is it running, up to date any sync issues

    25 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

16. Projects Pane

    56 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    This is a very important and highly requested. There are many individual feature requests for this which combined will result in many votes

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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

17. Ability to CC someone when you create a ticket

    39 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

18. Office license type

    475 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    
    

    Best regards,

    The Atera Team

    
    

    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

19. Documentation Management

    1,256 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    yes hudu is great - something similar to what they did with connectwise would be great

    i.e the ability to see hudu in atera

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    Matthew James Mifsud supported this idea  ·  Sep 15, 2022

20. bitdefender

    20 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023