Settings and activity

83 results found

1. Ticket Search - Search within tickets to find previously solved issues

   26 votes

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   3 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  March 18, 2024

2. Search bar enhancements

   277 votes

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   Planned  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  March 18, 2024

3. Add last reboot time as threshold

   604 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthew James Mifsud supported this idea  ·  March 18, 2024

4. Email technician when they have been @ tagged on an internal note of a ticket

   172 votes

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   5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  March 18, 2024

5. SNMP: MIB import instead of manual OID typing

   991 votes

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   21 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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   Matthew James Mifsud commented  ·  March 18, 2024  ·  Edit…  ·  Delete…

   The AI OID feature does not work well. We need MIB - it is simpler and more effective as device manufacturers provide this themselves.

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   Matthew James Mifsud supported this idea  ·  August 15, 2022

6. Free Dashboard Account

   573 votes

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   6 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  August 01, 2023

7. Ability to bill for Bitdefender or Webroot directly via atera

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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8. Office 365 Integration

   1,498 votes

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   Under Review  ·  58 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  June 30, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing
   this is extremely helpful

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   Matthew James Mifsud commented  ·  April 08, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing

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   Matthew James Mifsud supported this idea  ·  September 15, 2022

9. Server and VM Monitoring and Managemen for AD

   290 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthew James Mifsud supported this idea  ·  June 30, 2023

10. Veeam Backup Integration

    379 votes

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    13 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Matthew James Mifsud supported this idea  ·  June 30, 2023

11. bitdefender integrity monitoring

    60 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  June 30, 2023

12. Veam

    163 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  June 30, 2023

13. Ability to deploy Acronis, Bitdefender through Atera in Mac Devices

    13 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  May 17, 2023

14. Mac BitDefender Push Install

    11 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  May 17, 2023

15. Limit technician to access types of tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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16. Microsoft Licensing integration

    134 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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17. Ability for techs that don't have admin privilege to add/create folders

    3 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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18. OneDrive for Business monitoring, is it running, up to date any sync issues

    23 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  April 08, 2023

19. Projects Pane

    44 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Matthew James Mifsud commented  ·  April 08, 2023  ·  Edit…  ·  Delete…

    This is a very important and highly requested. There are many individual feature requests for this which combined will result in many votes

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    Matthew James Mifsud supported this idea  ·  September 16, 2022

20. Ability to CC someone when you create a ticket

    30 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  April 08, 2023