Settings and activity

81 results found

1. Ticket Search - Search within tickets to find previously solved issues

   31 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

2. Search bar enhancements

   294 votes

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   Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

3. Email technician when they have been @ tagged on an internal note of a ticket

   322 votes

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   8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

4. SNMP: MIB import instead of manual OID typing

   1,026 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Mar 18, 2024  ·  Edit…  ·  Delete…

   The AI OID feature does not work well. We need MIB - it is simpler and more effective as device manufacturers provide this themselves.

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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

5. Free Dashboard Account

   919 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 1, 2023

6. Ability to bill for Bitdefender or Webroot directly via atera

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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7. Office 365 Integration

   1,569 votes

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   61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Jun 30, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing
   this is extremely helpful

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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing

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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

8. Server and VM Monitoring and Managemen for AD

   321 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

9. Veeam Backup Integration

   422 votes

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   17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

10. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Jun 30, 2023

11. Veam

    203 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Jun 30, 2023

12. Ability to deploy Acronis, Bitdefender through Atera in Mac Devices

    14 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  May 17, 2023

13. Limit technician to access types of tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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14. Microsoft Licensing integration

    189 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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15. Ability for techs that don't have admin privilege to add/create folders

    3 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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16. OneDrive for Business monitoring, is it running, up to date any sync issues

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

17. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    This is a very important and highly requested. There are many individual feature requests for this which combined will result in many votes

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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

18. Ability to CC someone when you create a ticket

    36 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

19. Office license type

    464 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

20. Documentation Management

    1,249 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    yes hudu is great - something similar to what they did with connectwise would be great

    i.e the ability to see hudu in atera

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    Matthew James Mifsud supported this idea  ·  Sep 15, 2022