Settings and activity

81 results found

1. Ticket Search - Search within tickets to find previously solved issues

   31 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

2. Search bar enhancements

   294 votes

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   Planned  ·  17 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

3. Email technician when they have been @ tagged on an internal note of a ticket

   317 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Mar 18, 2024

4. SNMP: MIB import instead of manual OID typing

   1,024 votes

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   22 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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   Matthew James Mifsud commented  ·  Mar 18, 2024  ·  Edit…  ·  Delete…

   The AI OID feature does not work well. We need MIB - it is simpler and more effective as device manufacturers provide this themselves.

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   Matthew James Mifsud supported this idea  ·  Aug 15, 2022

5. Free Dashboard Account

   912 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthew James Mifsud supported this idea  ·  Aug 1, 2023

6. Ability to bill for Bitdefender or Webroot directly via atera

   2 votes

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   0 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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7. Office 365 Integration

   1,568 votes

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   Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthew James Mifsud commented  ·  Jun 30, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing
   this is extremely helpful

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   Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

   extract licences information for each client for billing

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   Matthew James Mifsud supported this idea  ·  Sep 15, 2022

8. Server and VM Monitoring and Managemen for AD

   320 votes

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   3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

9. Veeam Backup Integration

   422 votes

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   17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   Matthew James Mifsud supported this idea  ·  Jun 30, 2023

10. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Jun 30, 2023

11. Veam

    203 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Jun 30, 2023

12. Ability to deploy Acronis, Bitdefender through Atera in Mac Devices

    14 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  May 17, 2023

13. Limit technician to access types of tickets

    1 vote

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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14. Microsoft Licensing integration

    188 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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15. Ability for techs that don't have admin privilege to add/create folders

    3 votes

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    0 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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16. OneDrive for Business monitoring, is it running, up to date any sync issues

    24 votes

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    0 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

17. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    This is a very important and highly requested. There are many individual feature requests for this which combined will result in many votes

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    Matthew James Mifsud supported this idea  ·  Sep 16, 2022

18. Ability to CC someone when you create a ticket

    36 votes

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    1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

19. Office license type

    463 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    Matthew James Mifsud supported this idea  ·  Apr 8, 2023

20. Documentation Management

    1,248 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Matthew James Mifsud commented  ·  Apr 8, 2023  ·  Edit…  ·  Delete…

    yes hudu is great - something similar to what they did with connectwise would be great

    i.e the ability to see hudu in atera

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    Matthew James Mifsud supported this idea  ·  Sep 15, 2022