Settings and activity

37 results found

1. A feature that I would like to request is an add in for outlook to create a ticket straight from the emails itself.

   32 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

2. Reply to tickets via email

   98 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

3. Passwords saved under a specific device is only visible in the Passwords section for that device.

   16 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

4. Password Folders/ Sections

   10 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

5. Categorize passwords

   7 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

6. Batch import SNMP (and HTTP, etc.) devices via a .CSV

   3 votes

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   0 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Jun 21, 2023

7. Better structure to the KB

   9 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Cloud Support shared this idea  ·  Jun 21, 2023

8. 3cx Ticket Integration.

   23 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Apr 3, 2023

9. 3cx Ticket Integration.

   4 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Cloud Support supported this idea  ·  Apr 3, 2023

10. Assign multiple technicians to a ticket

    402 votes

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    15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 3, 2023

11. Project Ticket

    241 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 3, 2023

12. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 3, 2023

13. Projects Pane

    55 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 3, 2023

14. Option to send a Notification Email for a Device When It Comes Online

    5 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Cloud Support shared this idea  ·  Jan 13, 2023

15. Alert when an agent comes back online

    111 votes

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    4 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Jan 13, 2023

16. Google Workspace integration

    45 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Jan 6, 2023

17. 3cx integration

    207 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Cloud Support shared this idea  ·  Aug 8, 2022

18. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 12, 2022

19. Employee Onboarding/Offboarding Feature

    866 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Cloud Support supported this idea  ·  Apr 12, 2022

20. SSL Cert. Monitoring

    43 votes

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    12 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Cloud Support commented  ·  Dec 29, 2021  ·  Edit…  ·  Delete…

    Just the ability to manage when they expire, where they were purchased, etc. would be a huge help. Alerts in enough time to update them....

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    Cloud Support supported this idea  ·  Dec 29, 2021