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Notify when device is back online

If availability monitoring is enabled for a device, Atera sends alerts when that device goes offline. However, it would be very useful if it would also send a notification when the device is back online (after a reboot for example). This is a basic feature and a must-have in my opinion.

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Alexandru Stan shared this idea  ·   ·  Report…  ·  Admin →
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Under Review  ·  AdminProduct Team (Product Team, Atera) responded  · 

Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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  • Steve Iott commented  ·   ·  Report

    For the people saying you have it already, how?

    https://support.atera.com/hc/en-us/articles/215284828-Monitor-Device-Availability

    You can set Atera to monitor agent and non-agent devices for availability. Enabling availability monitoring will notify you via alerts and the Atera Dashboard when a monitored device goes offline (down).

    Important Notes

    By default, availability monitoring is active for server agents and SNMP devices, but not for workstations and laptops.
    Enabling/Disabling availability monitoring cannot be performed in bulk, it must be configured individually for each device.
    Availability monitoring only generates an alert when a device switches to the offline status. It does not create alerts for when a device switches to the online status.

  • Steve Iott commented  ·   ·  Report

    What is the update on this? Its been over 2 years. I still dont see this option? Please add this or I may be looking at other admin options. Thank you.

  • Ryan Connelly commented  ·   ·  Report

    There is times where this feature would be absolutely critical. For example we had a team member have their laptop stolen and they are worried about their sensitive data still being on the laptop. I would need to know if and when the machine comes back online if the thief attempts to get in before reimaging etc.

  • FBS commented  ·   ·  Report

    I already have this feature.

  • IT Experts commented  ·   ·  Report

    Isn't that already done? I receive down and up alerts.

  • Charles Hanekom commented  ·   ·  Report

    I agree. Just to maybe stop unwanted extra alerts: Maybe just have this "back online" alert to be active ONLY if you selected the device to have availability monitoring.

  • Alex Leon commented  ·   ·  Report

    Important notification to know when a network is also back online. Also notification when agent installed for the first time for onboarding purposes.