Settings and activity

49 results found

1. Dark Mode

   1,938 votes

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   124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   Best regards,

   The Atera Team

2. Please simplify the login process

   70 votes

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   9 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  May 16, 2024

3. Allow for customization of columns on ticketing screen

   357 votes

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   43 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  May 15, 2024

4. Email technician when they have been @ tagged on an internal note of a ticket

   333 votes

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   9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  May 15, 2024

5. Ability to assign a contact to multiple devices for work from home

   175 votes

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   9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 19, 2023

6. Durée de connexion sur 1 PC / SERVEUR pour chaque technicien

   3 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 19, 2023

7. Battery Health Report

   274 votes

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   7 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 19, 2023

8. Single Sign on for all Plans

   36 votes

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   3 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Nikos Zagas supported this idea  ·  Nov 19, 2023

9. 3cx integration

   211 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Nikos Zagas commented  ·  Nov 19, 2023  ·  Edit…  ·  Delete…

   +1

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   Nikos Zagas supported this idea  ·  Nov 14, 2023

10. Free Dashboard Account

    966 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 19, 2023

11. Integration with Direct messages systems

    854 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

12. Add Microsoft Defender integration

    364 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

13. Microsoft Integrations : 365 / Azure / Defender / Defender for Cloud

    41 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

14. Domotz

    13 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

15. Integrate with a PCI / Compliance scanning tool which will scan devices for sensitive info.

    34 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

16. bitdefender integrity monitoring

    64 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

17. Veeam Backup Integration

    565 votes

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    20 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    Thank you for helping us improve Atera!

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    Nikos Zagas commented  ·  Nov 14, 2023  ·  Edit…  ·  Delete…

    Do we have any roadmap about the integration?

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    Nikos Zagas supported this idea  ·  Nov 14, 2023

18. Security Audit of Atera Platform

    81 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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    Nikos Zagas commented  ·  Nov 14, 2023  ·  Edit…  ·  Delete…

    This is important for us also. We have some clients that they Audit us and we need to supply some public or partner external audits you perform (according to ISO 27001 standards also)

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    Nikos Zagas supported this idea  ·  Nov 14, 2023

19. Ticketing: Customer-specific Custom Fields

    11 votes

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    2 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023

20. Project Ticket

    248 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Nikos Zagas supported this idea  ·  Nov 14, 2023