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"Work from Home" Simultaneous Dual-Monitor Support
Allow users to run a simultaneous dual-monitor view rather than only being allowed to switch between monitors. This is counterproductive for our users working remotely.
114 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Work from home user activity
To see a clients activity for when they connect and disconnect from the assigned device. Ideally the users name, date and time.
35 votesCongratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
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Multiple Device Access by 1 Work From Home USER
Please implement the ability for a single user to be able to access more than 1 device when using Work From Home feature, Directors of the company normally need access to more than 1 PC
36 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Single Sign On (SSO) for Work from Home
We have many users that work from home who are currently using go-to-my PC. We would like to switch to Atera's solution but SSO is one feature which is holding us back. All our authentication is centrally managed in Azure. We hope this feature is added soon. Please vote if you have similar needs!
8 votes -
Detailed reporting of work from home users
We need a report that shows us what cusomters and users are licensed for work from home. This seems trivial to implement.
3 votes -
Ability to quickly see who has Work From Home enabled
Ability to quickly see who has Work From Home enabled. When this scales out and you want a report to see who has it installed per client, it would take too long to manually check for invoicing purposes. Please add a way to check which devices or by client has this installed. Please and thank you.
2 votes -
Allow a customer contact to access to multiple devices using Work From Home feature.
Currently as it stands it looks like you can only setup a client to access one computer using WFH. Please change this so that when the customer signs into the WFH page they can choose which computer they would like to remote connect too. Customers are happy to pay for the additional remote access to multiple devices.
25 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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PC Offline
Right now the Work From Home Spashpage does not notify a user after logging in if their PC is offline. It just gives a false verification expired. We need our clients to see that their PC is offline rather than thinking the Atera interface is buggy.
3 votes -
Allow multiple WFH users to remotely access a computer
Currently, I can assign multiple users to a computer in work from home, but only the first assigned user can access the computer. It would be hugely beneficial if multiple users could be given access. They don't necessarily need to access the computer at the same time. But they all need the ability. And it would be helpful if there was a status notification to show when a computer is being remotely accessed.
26 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Work from Home usage
I would like to have a view to see if contacts are not using Work from Home. This way we can audit who is not using the feature and release the license and not bill a customer for something they are not using.
15 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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WFH enabled devices on Invoices
Being able to see which devices has WFH enables in the invoices.
27 votesNice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Work From Home - Wake On Lan implementation
Giving end customers the ability to turn on the PC through WOL would increase customer satisfaction and reduce WOL requests from managers.
15 votesNice! The feature you requested is being
reviewed by our product team. We
’
ll keep an
eye on the number of votes, and let you know if
a decision is reached to implement. Thank you
for being a partner in our process!
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Working From Home Session Status
It would be good to be able to see if a user is currently on a remote session and also able to end their sessions. Maybe have working from home status icon on their device with menu options to disconnect user.
13 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Contract billing option for "Work from Home"
Add a "Work from Home" option in the billing contracts for customers so that the number of computers that have WFH enabled is automatically calculated and billed just like "Online Backup"
8 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Work From Home - Branding on landing page
Work From Home: can you add a feature so that we can brand it with our company logo? It would look more professional when our customers see a branded landing page. Thanks
1 vote -
work from home
Custom White label "Work from Home" panel that way doesn't show Atera's logo/colors
13 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Add option for app-based 2FA for Work from Home (instead of only via SMS)
2FA Authenticator app for work from home instead of just 2FA via SMS
Right now, work from home only facilitates 2FA through the use of SMS. It would be nice to see the option to enable 2FA through the use of a 2FA app such as Duo, Authy, Google Authenticator, etc. This functionality is already available for technician accounts.Technically, 2FA via SMS is the least secure method of doing 2FA and it has been demonstrated that a sufficiently skilled hacker can intercept the text messages that contain 2FA codes. For this reason, app-based 2FA is preferrable over SMS-based 2FA.
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1 vote -
Work from Home
I would like it if there was a way to monitor the time work from home users login and how log they were working if possible.
3 votes -
work from home
Multiple devices can be accessible/assigned to a single user
PLEASE
1 vote -
Add Splashtop Multi-monitor support and USB Device Passthrough as addons for splashtop
My work uses a mix of HID and Yubikey smartcards and USB device passthrough would be mandatory in order to passthrough the smartcards to the corporate devices. The multimonitor support would be a bonus for a lot of people also. Atera uses a custom license for Splashtop, you could add it as an additional payed addon to the base lisence.
1 vote
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