Settings and activity

86 results found

1. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  Feb 7, 2024

2. Kiosk Mode

   16 votes

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   2 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Feb 7, 2024

3. Ubiquiti Integration

   847 votes

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   6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Feb 1, 2024

4. Technician Privileges

   33 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  Oct 10, 2023

5. non tech role

   30 votes

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   2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  Oct 10, 2023

6. More Granular User Control

   27 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

7. Ability to purchase just 1 license for Network Discovery

   161 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   An error occurred while saving the comment
   Matthias Neff commented  ·  Oct 10, 2023  ·  Edit…  ·  Delete…

   I see that too.
   I'm thinking of trainees or office workers who are only responsible for ticket status.
   An account license or further levels than just admin and technician would make sense here.

   Save Submitting...
   Matthias Neff supported this idea  ·  Dec 14, 2022

8. Free Dashboard Account

   867 votes

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   24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

9. Asset Management Reporting

   82 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  Oct 10, 2023

10. Customer Asset Search

    24 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Oct 10, 2023

11. Network documentation and diagrams section

    82 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

12. Ticket Rounding - 5 minutes | 10 minutes

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

13. Software History In Software Inventory

    21 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022

14. **Remotely Wipe Devices**

    41 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

15. snmp

    60 votes

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    7 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Matthias Neff supported this idea  ·  Dec 14, 2022

16. Ability for End User to Run Scripts from Helpdesk Agent

    37 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022

17. client notes

    34 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022

18. Webroot - Bitdefender icons

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022

19. The ability to Remove or Edit the default Ticket fields

    47 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022

20. Disk Space History with predicted time til full

    51 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  Dec 14, 2022