Settings and activity

89 results found

1. Can I design the survey myself?

   17 votes

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   1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  February 07, 2024

2. Kiosk Mode

   12 votes

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   2 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  February 07, 2024

3. Ubiquiti Integration

   613 votes

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   2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  February 01, 2024

4. Technician Privileges

   33 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  October 10, 2023

5. non tech role

   30 votes

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   2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  October 10, 2023

6. More Granular User Control

   26 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  October 10, 2023

7. Ability to purchase just 1 license for Network Discovery

   155 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   An error occurred while saving the comment
   Matthias Neff commented  ·  October 10, 2023  ·  Edit…  ·  Delete…

   I see that too.
   I'm thinking of trainees or office workers who are only responsible for ticket status.
   An account license or further levels than just admin and technician would make sense here.

   Save Submitting...
   Matthias Neff supported this idea  ·  December 14, 2022

8. Free Dashboard Account

   572 votes

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   6 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  October 10, 2023

9. Asset Management Reporting

   79 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   Matthias Neff supported this idea  ·  October 10, 2023

10. Customer Asset Search

    15 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  October 10, 2023

11. Network documentation and diagrams section

    78 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  December 14, 2022

12. Ticket Rounding - 5 minutes | 10 minutes

    20 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  December 14, 2022

13. Software History In Software Inventory

    19 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  December 14, 2022

14. No signature on internal notes

    40 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  December 14, 2022

15. **Remotely Wipe Devices**

    37 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  December 14, 2022

16. snmp

    55 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Matthias Neff supported this idea  ·  December 14, 2022

17. Dashboard without sign-in

    48 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  December 14, 2022

18. Ability for End User to Run Scripts from Helpdesk Agent

    37 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being

    reviewed by our product team. We

    ’

    ll keep an

    eye on the number of votes, and let you know if

    a decision is reached to implement. Thank you

    for being a partner in our process!

    Matthias Neff supported this idea  ·  December 14, 2022

19. client notes

    34 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  December 14, 2022

20. Webroot - Bitdefender icons

    30 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Matthias Neff supported this idea  ·  December 14, 2022