Settings and activity

85 results found

1. Customize Satisfaction survey

   64 votes

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   6 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Feb 7, 2024

2. Kiosk Mode

   18 votes

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   2 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Feb 7, 2024

3. Ubiquiti Integration

   934 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Matthias Neff supported this idea  ·  Feb 1, 2024

4. Technician Privileges

   36 votes

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   1 comment  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

5. non tech role

   35 votes

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   3 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

6. More Granular User Control

   28 votes

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   0 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

7. Ability to purchase just 1 license for Network Discovery

   166 votes

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   8 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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   An error occurred while saving the comment
   Matthias Neff commented  ·  Oct 10, 2023  ·  Edit…  ·  Delete…

   I see that too.
   I'm thinking of trainees or office workers who are only responsible for ticket status.
   An account license or further levels than just admin and technician would make sense here.

   Save Submitting...
   Matthias Neff supported this idea  ·  Dec 14, 2022

8. Free Dashboard Account

   942 votes

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   28 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

9. Asset Management Reporting

   85 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Matthias Neff supported this idea  ·  Oct 10, 2023

10. Customer Asset Search

    27 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Oct 10, 2023

11. Network documentation and diagrams section

    86 votes

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    0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

12. Ticket Rounding - 5 minutes | 10 minutes

    21 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

13. Software History In Software Inventory

    26 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

14. **Remotely Wipe Devices**

    46 votes

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    2 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

15. snmp

    66 votes

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    7 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

16. Ability for End User to Run Scripts from Helpdesk Agent

    40 votes

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    1 comment  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

17. client notes

    35 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

18. Webroot - Bitdefender icons

    31 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

19. The ability to Remove or Edit the default Ticket fields

    50 votes

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    4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022

20. Disk Space History with predicted time til full

    53 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Matthias Neff supported this idea  ·  Dec 14, 2022